usa.canon.com Customer Reviews Collected from usa.canon.com
Canon - PIXMA MG6821 Wireless All-In-One Printer - Black/Silver
Average Customer Rating:
2.8 out of 5
2.8
Open Ratings Snapshot
Rating breakdown 33 reviews
5 Stars
10
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
14
45%of customers recommend this product. 
(
13 out of 29
)
Customer Reviews for Canon - PIXMA MG6821 Wireless All-In-One Printer - Black/Silver
Customer Rating
1 out of 5
1
Nice Printer but sucks at doing what you want.
on May 18, 2017
Posted by: Babyhughhef
from Johnson City, NY, United States
This printer does nice prints, but it sucks as it holds me hostage as not being able to print a black n white TEXT report because one of the colors are low... HP doesn't even do this. Hate It... never buying a canon again, in fact this one is prolly going in the trash... worthless if i can't just print a text document just because the magenta is low ... bulll
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Usual excellent product.
on May 23, 2016
Posted by: brian75137
from Denver, CO
I bought my MG6820 printer near the end of February 2016 and was very pleased with it, until on May 18 I had a paper jam. I cleared the jam, but then the printer would not print and there was a terrible screeching noise from it when I tried to print; it probably stripped a plastic gear. I had to have it returned to Canon for a warranty replacement, which will probably create a week or more of non-productivity in my busy schedule.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Loving new printer!
on March 21, 2017
Posted by: kpatterson1973
from Cullman, AL, United States
Purchased to print my wedding invitations. Initially purchased an HP and ruined an entire box of invitations. Took it back and verified with Canon that this printer could handle the 80 lb cardstock...boy, did it ever! It works like a dream. I still haven't figured out all of the features, yet. I've just been doing basic printing since then.
Only reason it didn't get 5 stars, is because the ink takes longer to dry than it takes to print. Basically, sometimes you get smudging on your print jobs. Just be aware and it won't be an issue. I had to catch my invitations as they printed so that I didn't ruin any more (I ruined 3 with this printer due to smudges).
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Nice Printer
on February 2, 2017
Posted by: gwitten
from Bowling Green, OH, United States
I purchased this printer recently to replace an Epson that died on me. The Canon seems much better!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Works great
on December 11, 2016
Posted by: Andy32901
from Florida
Does everything I need.
Two items for review. I wish it had a rear paper tray, and also the starter cartridges should be outlawed. Just as i was getting the hang of the printer the ink light warning came on after just 30 pages or so.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Great Printer!
on December 30, 2016
Posted by: Emily94
from Tennessee, United States
My fiance's grandmother bought this for me for Christmas, and I love it! My only complaint is it's a little bulky, but it prints great photos and documents and has saved me so much time and money. Definitely would recommend this product!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Not worth the money
on August 15, 2017
Posted by: barcall
The main feature of a printer with multiple ink cartridges is that it continues to print when one runs out. However, I am not experiencing that with this printer. The documents print but not properly they appear with missing spots. The other thing I find disappointing with this printer I am unable to scan directly to the SD card when inserted in the memory slot on the printer. My old HP printer that was not wireless had that feature. Also, I find the printer menu cumbersome and annoying. I think they should have added scroll bars because the touch screen is too sensitive and that makes hard to scroll threw the menu options. When the printer is powered off and then powered on it takes Windows a really long time to discover the printer is available maybe a windows thing... Scanning documents with multiple pages is a very complicated thing. Finally, when attempting to print it complains that there is no paper in the printer when that is not the case. I have to remove the printer tray several times before it deters the paper.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
wonderful
on October 2, 2016
Posted by: leamas
from Texas, United States
Great printer..had some trouble getting it to print from the cloud..probably my fault
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Showing 1-8 of 33 results 
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