| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Customer Rating
1
Super Super Glitchy
on August 2, 2025
Posted by: Canon Pixma MG3620
Super glitchy, when turned on lights flash to connect to internet or won't print. After lots of fiddling turning buttons on / off - adjusting usb, restarting computer, may print, super paper jammer (approx 3 of 5 times), almost always guaranteed to stall and delay what should be a "quick print". Worst printer, of many printers, I've ever used.
Written by a customer while visiting usa.canon.com
Posted by: Nick MacNeil
from Foxboro, MA
Verified Purchase:Yes
I got this printer to replace my MG3122 which had the dreaded ink absorber code. After several attempts at fixing it I decided now would be a good time to start fresh. I like the new matte black top as the printer sits near a window. I noticed this unit prints very fast! A nice upgrade indeed from the MG3122 I had. I look forward to may years of service with this unit.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Posted by: Peggy F
from Colorado
Verified Purchase:Yes
This printer is awesome, especially for home use. It is affordable and includes a scanner.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Seriously Flawed
on August 21, 2016
Posted by: mynickname
from chicago, il
This is my Nth time trying to set this printer up. It was impossible to get it to set up with my tablet or iPhone. I decided to give it a try with my laptop. It worked and then it's been impossible to connect again. So here I am, trying to install the thing for the 4th time on the laptop.
It won't let me set it up directly to a device with bluetooth. What is the point then? It gives the option but doesn't allow me to even click that option. It has to go through the app or router. Seriously, why am I going through a million hoops? And then it shuts down are entire network to try to connect?!
Canon, this was a major fail. I want to return this thing so badly but it's past the 30 day mark, so i'm stuck with this piece of plastic. Not even worth donating.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
One of the most reprehensible pieces of trash I've ever purchased.
on January 12, 2022
Posted by: SB44
from Los Angeles, CA
In the year I've had this printer, it's connected to my computer ONE time correctly via WiFi -- and the scale of the print was wrong. It now refuses to connect again, so I destroyed it and the sweet release of its violent demise is the only thing it's done right. Do not buy this. Shame on you, Canon.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Will not connect to WIFI.
on August 24, 2021
Posted by: Nicole990
from New York, NY
I've owned this printer for 2 1/2 months, and I have YET to print a single document. The printer refuses to complete the setup. Sometimes it finds the network, sometimes not. I have tried going through the set-up process well over 50 times. I have watched every Canon help video, read every manual, followed every youtube video. I do everything necessary and at the final step or stage of set-up it says "unable to complete". For no reason, NO ERROR, no explanation. I have purchased a printer that doesn't print. What a waste of time and money. :(
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
DON'T BUY
on August 25, 2023
Posted by: elliottTN
from TN
This printer is the worst printer I have ever bought. I have worked HOURS and installed 900 drivers and all the extra stuff they want and still can't get it to connect. Horrible buy.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Can't find it
on November 18, 2020
Posted by: JLK
from Corunna MI
Every time I need to print I have to stand on my head, spin around three times, change my sock, uninstall the printer, turn it off, jump 4 times, clap once, download the driver, turn it on, beg it to connect, load the driver and try again. Now I can't get it to connect at all. I paid $100 for this useless thing.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com