| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Customer Rating
1
Pixma MG3620Junk
on March 17, 2022
Posted by: Hammer65
from Stamford
Previous canons good. This was impossible. Difficult, Software and drivers absolutley horrible and antiquated.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Alright for a basic printer, but terrible setup process
on September 2, 2022
Posted by: remedy887
from Topeka, KS
I just bought this printer after having a bad experience with an HP printer of a similar price range. The setup and wifi connection process were an absolute NIGHTMARE, even for my husband who was helping me. He was in communications/signal corps in the military and he said that this was one of the worst setups he's dealt with. It took us a whole day to get it connected to the wifi. It is okay once it is set up. Prints decently and at only the touch or click of a button. I am already having difficulty finding the ink for this printer at stores however.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
waste of money
on December 27, 2022
Posted by: someoneTryingToPrint
Printer does not work. I just tried printing and it said no paper in tray even though there was paper. I added more and the same error again. I pressed the start button and it took the first sheet of paper and printed it out blank. Tried printing again and it said no paper in tray. Pressed the button to start, per their "help" and it took ALL the paper (30+ sheets). Of course it jammed so I cleared the jam and put all the paper back in the tray. Tried printing and it said no paper in tray. Pressed the start button and it wasn't taking the paper so I pushed one sheet forward until it was taken. The printer jammed again. I can't even make up how bad this printer is
Written by a customer while visiting usa.canon.com
Customer Rating
1
Paper jam
on January 28, 2019
Posted by: JKR
This printer was purchased for very light use in a home office. The problem is that it constantly stops working because of paper jams. The problem is that there is no apparent steps to prevent them. Consequently it is going into the landfill!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: LaurenA
from South Jersey
Verified Purchase:Yes
Great printer easy to use and setup for printing via computer or mobile phone. Just remember to add both cartridges (Color and black) even if you don’t plan to use one or the other.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
DO NOT BUY! Terrible SetUp, Connection Issues, Don't turn off!
on August 3, 2020
Posted by: bspacer
from Maryland
I am lucky and rarely have to print anything. When I was purchasing a house, I needed to print some forms. The printer stopped working after page 2, disconnected from the wifi and was never able to get back on. I've been setting up the printer for 2 hours now, trying to get it to connect to the wifi. Everything says its connected but the printer can never been found. Junk
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
PIXMA MG3620 Black Wireless
on November 20, 2022
Posted by: Bw76
from Alabama
I’ve spent more time fixing this printer and trying to get it to work right. Can’t take it back cause I missed the return date. I’ll never buy another printer like this. Wasted time money and photo paper. It’s cause me stress and jobs.. I’ll make sure it’s not a PIXMA MG3620. I HSTE THIS PRINTER. And reading the reviews. Looks like I’m not the only one.
Written by a customer while visiting usa.canon.com
Customer Rating
1
can't get it set up to WiFi
on December 9, 2022
Posted by: Sun
from CA
I've had this for a nearly a year. It was really difficult to set up wireless to Modern, computer and Phone. I finally got it done. Then Modem had to be replaced and I've tried innumerable times to reconnect to WiFi without success. It's useless. Tried to connect directly with cord but the modem has a large USB and the printer only a square cord hook up. This is the second Canon that has been to difficult to want ever again.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com