| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Customer Rating
1
Do Not Waste Your Time
on April 18, 2019
Posted by: unhappy printee
from tech central CA
Had printer for about a year and I have literally printed from it twice. Wireless connectivity is a joke. And if you do plug in the USB cable the wheels inside that are to move the paper forward to the ink cartridges don't move the paper. They just sit there and spin, I have taken this machine apart numerous times and watched every single gear working and spinning, every single mechanism doing what it should, and this machine just WILL NOT advance the sheet of paper. EVER. I just threw mine out of my 2 story balcony, that is what I would suggest anybody do who has made the mistake of buying this piece of garbage printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Posted by: klibann
Verified Purchase:Yes
This is the second printer of this model that I have bought. I purchased it only because the previous printer used cartridge canon 240 and 241, which I had a surplus stock on hand and few other Canon printers used these cartridges. Otherwise I would have bought a different printer.
Written by a customer while visiting usa.canon.com
Customer Rating
1
OMG I hate this printer!
on January 19, 2022
Posted by: lslycrsty
from Apex, NC
Not at all user-friendly. I have had nothing but problems. It printed for about 2 weeks and that's it. I added more black ink but it keeps telling me that the black ink is empty. It sucked in a huge wad of paper which I could not get back out without cutting up all of the paper and now it won't print properly. Complete and utter garbage!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Never buying another canon product ever again!
on January 30, 2018
Posted by: Anonymous
from Idaho
What a joke, useless setup, never even worked... What a waste of money and time. Might as well just start handwriting everything, it would be much faster.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Must have cell phone app, printer internet connection, give Canon data
on January 31, 2024
Posted by: Sailwin
from New Mexico
This printer forces you to download an app on your phone, create a My Canon Account, and then share all your data to use it!
Due to Canon launching My Canon Account in May of 2019 to better manage customers' access to technical support content and assistance, it lost me as a customer. I am not going to sign up for an account or have/own/use a printer that requires me to have a cell phone app and share my info plus have an internet connection for the printer at all times to use it.
Canon's unethical business practice that forces customers to allow you to collect their data if they want to use their Canon printer. I have since moved onto a different company's printer and couldn't be happier!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Terrible purchase - I should have known....
on July 20, 2016
Posted by: Theresa
from Belleville, NJ, United States
I purchased this printer because I needed something simple that could easily print a few necessary documents, make simply copies, and most importantly connect to Google Cloud Print so that I could print from my Chromebook.
This printer, like most other Canons I have used, tends to eat ink. The ink is not cheap and it does not last long. The quality of the print jobs is acceptable.
The biggest frustration I've had is not being able to connect to Google Cloud Print. I'm a pretty tech savvy person, and after months of having this printer, I still cannot get it to connect and stay connected to my network and is constaltny stating that the printer is offline. This defeats the whole purpose of purchasing this printer.
My advice is to spend a little bit more money and purchase something that will hopefully work better and that is less confusing.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
MG3620
on August 7, 2018
Posted by: Anonymous
from Texas
I don't understand all these negative reviews. This is a great little printer for the casual user and the price is right.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
operation non existent
on January 9, 2023
Posted by: frustrated101
only working operation is the on-off button. can not load driver in microsoft 10 because it's not a microsoft product, warning light says out of paper no matter how much is inserted. no other buttons work other than turning it on and off. all troubleshooting useless
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com