| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - White
Customer Rating
1
What a piece of junk. DO NOT BUY!
on February 5, 2017
Posted by: mtmcghee
from Atlanta, GA, United States
This printer came free with the purchase of a DSLR... I spent over 3 hours trying to get the WiFi setup... WHAT A JOKE! In short the Apps, Software and Built in UI are terrible, they are poorly written, designed and do not work well. I ended up using this printer as an outlet for my frustration.... Had I paid money for this printer I twould have been returned for a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Very disappointed
on January 16, 2019
Posted by: naomivhe
from Ontario, Canada
I bought this printer a couple of months ago and I have never in my. life struggled so much with a printer before. Every time I print there is a paper jam, I can never complete a full document, and when I tr to customize what I want and don't want to print on my computer it doesn't work!! I am so fed up because I had the MX490 and it worked great for 2 1/2 years and this one can't even last for a month.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Does not print wirelessly!!
on August 24, 2016
Posted by: Debbie0358
from Evans, GA, United States
I bought the MG 3520, and cannot find support for it. It does NOT print wirelessly! Does print with a printer cable.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
worst purchase ever
on November 10, 2021
Posted by: oda
from bronx
I have 4 month with this printer I haven't been available
to connect.
to connect.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Fast, Cheap, and Simple
on April 4, 2017
Posted by: Leo782
Just bought this printer a week ago. Although setting it up with the wifi was a little tricky, after that was done it has been smooth sailing. Printing from all media is a breeze and the ink is cheap when you need to replace it! The double sided printing feature is super fast and effective to use as well. For this price and quality this printercannot be beat, I'm even printing as I write this!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Lousy Documentation - Wifi Print Function Fail !!
on November 24, 2017
Posted by: Printguru
from Manhattan, New York, NY, United States
If only printer companies like Canon, HP, Epson had half a clue about how to write simple, step-by-step, install instructions for equipment setup and specialized feature function and setup ... such as 'wifi' printing function.
Instead, they've opted for a hiroglpyphic picture gram flow chart that is used all over the world. Fail !
So I searched on internet, blogs. Same frustration. Same fail. Wifi feature remains cryptic and unknown.
So, I called dealer. They're clueless, claiming that I'm the only one who has ever called them. Not true.
So I reached out to Canon. No reply.
Instead, they've opted for a hiroglpyphic picture gram flow chart that is used all over the world. Fail !
So I searched on internet, blogs. Same frustration. Same fail. Wifi feature remains cryptic and unknown.
So, I called dealer. They're clueless, claiming that I'm the only one who has ever called them. Not true.
So I reached out to Canon. No reply.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
OMG, this is horrible
on March 6, 2022
Posted by: Meee
Bought this printer with high hopes based on the Canon brand. I am very disappointed. It is going into the garbage. Don't waste any thoughts on buying this.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Sucks
on June 3, 2023
Posted by: 907ball
from Seattle
This printer sucks I'm never able to get it to work never connects to the Wi-Fi so stupid.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com