| Customer Reviews Collected from bose.com |
Bose - SoundTouch 30 Series III Wireless Music System - White
Average Customer Rating:
4.2
Rating breakdown 136 reviews
5 Stars
88
4 Stars
19
3 Stars
10
2 Stars
6
1 Star
13
Customer Reviews for Bose - SoundTouch 30 Series III Wireless Music System - White
Customer Rating
4
Trivial Set-up
on July 31, 2016
Posted by: pemxplorer
Gender:Male
Bought it today, downloaded the app to my iPad at the recommendation of the salesman, turned the system on, connected to home wi-fi network via iPad, once on the network it updated to latest SW, connected to my iPod and was listening to my own music, the set-up my favorite stations with the explore function. Set-up was trivial and was compete red within 10 minutes out of the box. Music quality is very good, even though it may fall short of the sound fullness you will get from having speakers separated a given distance. Form factor is very unintrucive and it has clean lines, so aesthetically blends in easily. Really happy with ease of set-up. Enjoying it sound already!!
Written by a customer while visiting bose.com
Customer Rating
1
Sound is bad and Bluetooth is aggravating
on December 26, 2015
Posted by: Steve43
Gender:Male
After reading the reviews about this item I thought it would make a nice gift, it didn't. Sound on the sound touch 30 III is very poor and has almost no bass and a lot of treble. The blend from what I've read is supposed to be full and crisp. Well crisp it is with no accents of the bass. Now for the blue tooth. The connectivity is aggravating as you have to hold the button on the unit each time you turn it on. It will not connect automatically and if you use the remote it appears to e turning the unit off instead of connecting. Do not purchase this it is way way over priced.
Response from bose.comBy Gary, Bose Service, December 29, 2015
Hello Steve43,
Thank you for taking the time to share your disappointing experience. As your comments are atypical we encourage you to contact our technical service team at 800-905-2156 so they can make certain the system is working properly. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Thank you for taking the time to share your disappointing experience. As your comments are atypical we encourage you to contact our technical service team at 800-905-2156 so they can make certain the system is working properly. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
1
Worst investment
on April 2, 2017
Posted by: Espetegos
Gender:Male
Althought the great quality sound that the product has there is a lack of functinality that a premium speaker should have. I said "3 easy steps" to configure ... that is true (for wireless), the issue is that you have to set the speaker up on the network every time you want to change the volume. it did not happen with air play but its not supported any more :(
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Sound
on February 22, 2019
Posted by: TyroneL
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought it over a year ago and I love. Easy connect to my iPhone.
Written by a customer while visiting bose.com
Customer Rating
1
Base keeps dropping
on July 5, 2019
Posted by: Tp91
Gender:Male
Length of ownership:3 months
At first it work well and the sound quality is great. But after a while the base stops working ... But when i restart the base startes to work.. However it happened few ties and then no base at all.. then theres a lag in playing songs.. like a pulse...
So i sent to repair as it's under warrenty.. worked well for 1 day but the same isuue.... So dont recommed it at all...
So i sent to repair as it's under warrenty.. worked well for 1 day but the same isuue.... So dont recommed it at all...
Response from bose.comBy Zoe , Bose Support , July 10, 2019
Hello,
That's great to hear that you thought the sound quality is great, it's a shame that you experienced a loss of bass and lag. SoundTouch speakers are reliant on strong internet connections, I would recommend that you reboot your router then make sure that there are not many other products that could be interfering.
Thanks for taking the time to review the SoundTouch 30, I hope this helps!
That's great to hear that you thought the sound quality is great, it's a shame that you experienced a loss of bass and lag. SoundTouch speakers are reliant on strong internet connections, I would recommend that you reboot your router then make sure that there are not many other products that could be interfering.
Thanks for taking the time to review the SoundTouch 30, I hope this helps!
Written by a customer while visiting bose.com
Customer Rating
1
No way to disable ‘auto-off’ with AUX input
on January 29, 2019
Posted by: Mark3957
Gender:Male
Length of ownership:1 month
I wanted to use this with an echo dot (echo dot has aux out, this unit has aux in). When I first connected it using a 3.5mm audio cable I thought it was perfect. I came back later and found the Bose had turned itself off. I looked through forums online and found this is a “feature” that cannot be turned off. So now if I want to use it with the Echo I first need to manually turn on the Bose...
Don’t buy this product if you want to use it with an echo!
Response from bose.comBy Mohsin_S, Bose Support, January 30, 2019
Hello Mark3957,
Thank you for providing a review of the SoundTouch 30 wireless system. We're sorry you're having trouble. If you're using an Echo Dot, be sure the system firmware is up to date. With software 13.x and older, the speaker will go into standby after 20 minutes of inactivity. This will cause your Dot to disconnect. Please try updating the software to prevent this by visiting here: https://bose.life/2MuDYTX
Hope that helps. Thanks again for your review.
Thank you for providing a review of the SoundTouch 30 wireless system. We're sorry you're having trouble. If you're using an Echo Dot, be sure the system firmware is up to date. With software 13.x and older, the speaker will go into standby after 20 minutes of inactivity. This will cause your Dot to disconnect. Please try updating the software to prevent this by visiting here: https://bose.life/2MuDYTX
Hope that helps. Thanks again for your review.
Written by a customer while visiting bose.com
Customer Rating
5
SoundTouch 30 series 3 is awesome
on December 21, 2015
Posted by: Prakash
Gender:Male
I love the sound produced by this system. Internet Radio quality is also too good. Sound was better at home than store.
Written by a customer while visiting bose.com
Customer Rating
1
Something is wrong
on May 1, 2016
Posted by: David sotelo
Gender:Male
My wife and I bought this soundtouch a week ago everything was great so far but when we tried to use the aux plug in it didn't work. We changed it but it's still the same.
Response from bose.comBy Ryan, Bose Service, May 4, 2016
Thank you for taking the time to write your review. We are glad to hear that you are enjoying the sound quality with streaming music. If you are not getting any audio through the AUX jack, there are some troubleshooting suggestions that we'd like to suggest to get you up and running properly.
1. Let's reset the speaker. You can perform a product reset by pushing and hold the AUX button for 15 seconds, or until the empty progress bar appears.
2. Let's try a different audio source.
3. If you have one available, let's try another audio cable.
If the issue still persists after the reset with several audio sources, please get in touch with us and we'll help with finding the right solution. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
1. Let's reset the speaker. You can perform a product reset by pushing and hold the AUX button for 15 seconds, or until the empty progress bar appears.
2. Let's try a different audio source.
3. If you have one available, let's try another audio cable.
If the issue still persists after the reset with several audio sources, please get in touch with us and we'll help with finding the right solution. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com