bose.com Customer Reviews Collected from bose.com
Bose - SoundTouch 30 Series III Wireless Music System - White
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 136 reviews
5 Stars
88
4 Stars
19
3 Stars
10
2 Stars
6
1 Star
13
Customer Reviews for Bose - SoundTouch 30 Series III Wireless Music System - White
Customer Rating
5 out of 5
5
Great Speaker, Could be a little bigger
on June 19, 2019
Posted by: KCCMBWO
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I like this speaker and use it daily. It's easy to pair with different devices and the sound is perfect. I did have the ST10 so the upgrade to the ST30 by BOSE was worth it!!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Awesome design and sound.
on October 21, 2019
Posted by: Ed
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have owned the SoundTouch 30 for about 3 years and purchased 2 SoundTouch 10s to go in different rooms. The 30 with its dedicated sub is perfect for parties when I don’t want to completely shake my house. The added 10s in other rooms provide throughout the house sound. As with all my Bose speakers I am impressed and will be a life long customer.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
In Search Of SoundTouch 30 Bass Module!!!!
on May 19, 2019
Posted by: SHendricks
Gender:Male
Length of ownership:1 month
If You Love Reggae\HipHop\House Music, Then You Know Exactly What I Am Talking About!!!! When I Went To My Soundtouch 30 App Speaker Setting, To My Surprise You Can Only Reduce Bass And Not Increase It. Bass Is The Foundation Of Reggae\HipHop Music!!!!
A Bose SoundTouch 30 Bass Module Would Resolve This Problem Quickly For Bass Driven Music!!!!!
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Difficult Setup
on October 10, 2019
Posted by: Boatsplash
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Sound is great but setup is difficult and very buggy. I seem to have to go through inordinate amount of effort every time I try to use it. The app is definitely not designed as well as the speaker.
Response from bose.comBy Bose Customer Support Customer Support October 15, 2019
Hello,

Thanks for leaving a review of the SoundTouch 30 Wireless speaker.

It's great to hear that you love the sound of this speaker. We are sorry to hear that you are having some issues with the SoundTouch app, we try our best to make it user-friendly.

There is a great page here: https://bose.life/2AXtDZB, that explains how to use the system and the best set-up methods.

If you are still having issues after this, please do reach out to us via our website or our official Twitter/Facebook accounts as we would love to assist you and see if we can help in any way.

Kind Regards,
Customer Service
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Nice sound, but the BASS is too much no EQ
on February 23, 2017
Posted by: Chrispy
Gender:Male
Great sound when playing songs not heavy on the bass. The one thing it needs is a EQ, I really hope they fix this. The only way you can change the EQ is by playing songs on iTunes and changing the settings on the iPhone/iPad settings.
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Great speaker
on November 26, 2017
Posted by: Billdog
Gender:Male
Great speaker love the sound quality and bass the design is nice too
.
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
Does not support AirPlay
on February 19, 2019
Posted by: Amazing
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] First foremost I have to say that I LOVE Bose speakers. They are sleek in design and the sound quality is top notch. The soundTouch 30 are in the same category. I also own SoundTouch 20 Series 1 and love them. To my surprise when the 30's arrived my Apple devices did not recognize the speakers. I also was not able to bridge both speakers while using airplay. One would hope that features are added to new devices and not removed.
Response from bose.comBy Mohsin_SBose SupportFebruary 22, 2019
Hello there,

Thanks for your review of the SoundTouch 30 wireless system. We appreciate you for being a fan of our products. The series III version does not come with AirPlay 2. However, we're committed to bringing Airplay 2 to our existing SoundTouch products and new products that are forthcoming. We will share further details regarding timing and availability when possible.

Thanks again
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
High Priced/Poor quality
on May 26, 2019
Posted by: Lizzzzz
Gender:Female
Length of ownership:1 year or longer
I have had this for several years. Have always had trouble with it. Sounds good. But that's about all it has going for it.
Response from bose.comBy AndyTechnical SupportJune 7, 2019
Hi Liz, thanks for taking the time to review our SoundTouch 30 Wireless Speaker! We're happy to hear you love the audio quality and design of the speaker, but sorry to hear that you're experiencing issues with operating the system. We encourage you to reach out to Bose support in your region, and we'd love to resolve any issues you're having. We look forward to hearing from you. Andy - Bose Support
Written by a customer while visiting bose.com
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