| Customer Reviews Collected from bose.com |
Bose - SoundTouch 10 Wireless Music System - White
Average Customer Rating:
3.7
Rating breakdown 219 reviews
5 Stars
100
4 Stars
44
3 Stars
21
2 Stars
22
1 Star
32
Customer Reviews for Bose - SoundTouch 10 Wireless Music System - White
Customer Rating
2
Does not work via bluetooth
on May 12, 2017
Posted by: Anki0228
Gender:Male
I bought the speaker some 10 days back. Sound is great. But when I connect it via Bluetooth, the sound is spotty. We cannot play any music via Bluetooth + Internet streaming. It only works if we play iTunes music via bluetooth. I AM GOING TO RETURN IT. Never faced this problem with soundlink mini which I have been using for 2 years now.
Written by a customer while visiting bose.com
Customer Rating
5
Very loud
on February 26, 2019
Posted by: Tonyyy0812
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I just bought it 3 days ago, AWSOME BUY will problably end up buying another one lol
Written by a customer while visiting bose.com
Customer Rating
5
Great !!!!!
on November 3, 2019
Posted by: Tere
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I loved it, at first time was not very well but after updated I am in love with my speakers
Written by a customer while visiting bose.com
Customer Rating
4
Battery Option
on October 11, 2015
Posted by: 324rich
Gender:Male
I wish it had a battery option! Didn't buy it because of this
Written by a customer while visiting bose.com
Customer Rating
1
This is a BOSE product?
on September 30, 2019
Posted by: Laineyvista
Gender:Female
Length of ownership:1 month
I have been listening to my 2 Bose speakers for a month now. I have used different apps to try and adjust the sound quality to no avail. I am so disappointed in this product and I really expected that with these speakers having the "BOSE" name, I would hear a nice deep beautiful sound. I did research several products before purchasing these speaker's and I even went to the store that I purchased them from to HEAR the sound of the speakers before purchasing. I bought 2 speakers to have the ability to hear the true authentic sound one would expect from "BOSE". I wanted to hear the deep rich under tones, and deep bass with every sound of the songs I listened to, to be distinguishable from each other, only to find sub-par sound coming from these speakers. I can not believe that these are BOSE. The volume of these speakers are less than I had hoped too. I am not sure why anyone would give anymore than a one star rating, but maybe they do not have the experience at true listening skills that I have developed over time. I have beyond excellent capabilities when it comes to hearing. So I can honestly say without hesitation these speakers only rate a one star and absolutely no more. BOSE engineer's, you have really failed here. Please go back to the drawing board and produce the quality of product this name should have. And to BOSE, sell this design to some off brand and move on. Thank you for reading. By the way, I am rating the other items 1 star even if I truly believe it does deserve more stars, because I absolutely do not want my rating of the other areas to distort the first and foremost rating, which of course is SOUND. I would like to note that the other areas, like ease of use, would get at least 4 stars, and my average star ratings, excluding sound quality, would rank a 3 to 4 star rating. So the other less important items are average, however, again to repeat myself, the only true measure should be about the sound quality, period.
Response from bose.comBy Rhys L , Bose Service, October 2, 2019
Hi there,
Sorry to hear you have had this issue with our Soundtouch 10 speaker and the quality of the audio. We'd love to get some more information on this, please contact us at https://www.bose.com/en_us/contact_us.html with some additional details and we’ll be happy to look into this further!
Thanks
Rhys - Bose Customer Service
Sorry to hear you have had this issue with our Soundtouch 10 speaker and the quality of the audio. We'd love to get some more information on this, please contact us at https://www.bose.com/en_us/contact_us.html with some additional details and we’ll be happy to look into this further!
Thanks
Rhys - Bose Customer Service
Written by a customer while visiting bose.com
Customer Rating
1
Sad n dissappointed! Airplay removed
on August 24, 2017
Posted by: Wilson K
Gender:Male
Bought soundtouch n thought it can be on AIRPLAY!! But it cant! Gonna return it back then... Why bose??
Written by a customer while visiting bose.com
Customer Rating
1
No battery?!
on June 11, 2017
Posted by: Steph
Gender:Female
I loved this thing until I read it doesn't have a battery and is basically useless to me.
Written by a customer while visiting bose.com
Customer Rating
1
Great speaker bad advertising
on August 2, 2017
Posted by: J
Gender:Male
Just going to start this review by saying the speaker sounds great. The reason im bummed as it's advertised as a "wireless" speaker and come to find out after I buy it and get it home that it does in fact have to be plugged in to an outlet for power don't be fooled people!
Written by a customer while visiting bose.com