 |
Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7
Rating breakdown 2,968 reviews
5 Stars
2,362
4 Stars
512
3 Stars
59
2 Stars
15
1 Star
20
97%of customers recommend this product.
(
2,860 out of
2,949)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
5
Worth the upgrade!
on September 9, 2015
Posted by: sm00bs
from Fort Worth, TX
Expertise:Intermediate
I recently upgraded from the Note 3 to the Note 5 and this is, by far, my favorite phone so far. I've had a handful of Samsung phones as has my husband. They really hit on something with the Note and we've loved everyone we've had (he has the Note 4).
I was concerned about the lack of external SD storage and the inability to remove the battery, but I never had to remove the battery on my Note 3. The charging is super fast and the power saving mode helps maintain the battery life. Between new batteries and better Android, there's no need to swap out the battery at all. I did buy the 64GB version of the Note 5 since I was concerned about the lack of extra storage, This should be more than enough.
The biometric feature on the phone is one of my favorite features, though I know it was introduced in the Note 4. Everything about this phone is absolutely fantastic. I especially love the wireless charging!
I can't think of one thing I don't like except for the Samsung keyboard. They rearranged some of the symbols and it's frustrating to have to forget something I'd been using for nearly two years. This is the only complaint I have, and it's really minor in the grand scheme of things. The phone is on the pricey side but obviously I was willing to pay it to get what I wanted.
Pros: Realistic color, Bright display, Lightweight, secure with biometric, fast charging, wireless charging
Cons: samsung keyboard rearranged symbols
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love the high def screen
on September 9, 2015
Posted by: mcast
from springdale ar
Expertise:Intermediate
THIS HAS EVERYTHING YOU NEED PLUS EXTRAS....MY FAVORITE THE S PEN THAT COMES WITH THE PHONE.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Who said you can't make great, even better
on September 9, 2015
Posted by: NoTime2Spare
from Race City, USA
Expertise:Intermediate
The engineers have been hard at work. UI improvements, hardware improvements. Hands down the best screen, phone, camera, email checker, productivity improver on the market.
It is no wonder with each new rev. current customers can't wait to own the NEXT BIG thing.
Pros: everything you wanted your last smart phone to be
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great picture quality great audio sound
on September 10, 2015
Posted by: niceydee52
from georgia
Expertise:Expert
Great picture great quality great display the phone is very nice
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: it perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 12, 2015
Posted by: Leslie76
from Chattanooga, TN
Expertise:Intermediate
I've been using the Note 5 for about 2 weeks now through the test drive program Samsung has and I can honestly say that I love this phone. I love the camera on it, the photos are EXCELLENT quality. I love that if I want to write my text with the S pen instead of typing it all out on the keyboard, I can do that. The HD quality is great and shines through in every video and photo taken. It's sleek and innovative, just an all around top notch phone.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast, great phone, hope the software holds up
on September 12, 2015
Posted by: Alias432
from Sheboygan, WI
Expertise:Expert
I almost switched to iPhone after owning an LG G2 for two years because the performance was so poor. I decided to give the Note 5 a chance before switching to Apple and this far I'm very pleased. It looks great, super fast, comfortable design, and I find myself using the pen more than I thought it would. The only low point so far is that one day the screen wouldn't switch to landscape mode when I turned the phone for watching videos and I was very frustrated as I only have had the phone a couple of weeks. However, after restarting the phone it worked again. I hope I don't have any more software issues like I had with the LG. The antenna seems to be better on this than the LG as well which was another reason for almost switching to an iphone. I have yet to see if the antenna works as good as my wife's iPhone but so far I'm loving it and not sorry about not switching to an iphone.
Pros: Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The features are good. The pen is handy.
on September 13, 2015
Posted by: Ababb3712
from Georgia
Expertise:Intermediate
I went from a Samsung Galaxy 5 to a note 5. I liked the fact that the galaxy had the headphone jack on the top where the note is on the bottom like iphone. I like the memo ability in locked screen with the note 5. And the clear big screen. I had thought the pen was more user friendly and that the split screen function would be different than the galaxy but it's the same. Your home button has only two functions one press gets you home screen two opens your camera. Camera isn't much better, zoom and focus still not very good. Always better than standard iphone though. Processor is faster. The pen is handy, but I would have loved to met a samsung rep anywhere who knew about this device when I purchased it. I miss being able to add external storage. I had to get a 64gb to hope it would hold it all. Was hoping to get this and be blown away, I am just not. It is good, works well, and meets basic needs though. Better than the galaxy, but not the next Big thing- just a slight improvement of an old trick.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Did not meet expectations, ads made it seem like the pens would be easier.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome aside from the battery life.
on September 15, 2015
Posted by: Anonymous
from Green bay WI
Expertise:Intermediate
Best note series phone I've had to date. Plenty fast amazing camera love the new s pen and the sleek design not to mention the finger print scanner is legit. Only negative so far is the battery life. Dont miss out on the next big thjng!
Pros: Bright display, Lightweight, sleek and stylish
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US