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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7
Rating breakdown 2,968 reviews
5 Stars
2,362
4 Stars
512
3 Stars
59
2 Stars
15
1 Star
20
97%of customers recommend this product.
(
2,860 out of
2,949)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
2
Samsung Galaxy Note 5
on January 11, 2016
Posted by: blondeistrouble
from Wilmington, DE, USA
Expertise:Intermediate
Samsung has a glitch in the system that completely stops the use of the phone. It freezes and just stops all together and you lose the information you had. (since I only had 8 days and learning the new phone, I hadn't figured out how to upload and save my data.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Ok phone
on January 14, 2016
Posted by: PaguyinUT3
from Utah
Expertise:Intermediate
The biggest issue is the battery life is poor. I always have to keep a charger close by. By lunch time i need to charge just with normal use. I have tried disabling bloot-ware and unused apps but does seem to help.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, poor battery life
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Ok phone
on January 14, 2016
Posted by: PaguyinUT3
from Utah
Expertise:Intermediate
Battery life us poor. Need to carry around a charger. By mid day need to charge. Already tried disabling bloot-ware and unused apps.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, poor battery life
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
You forgot
on January 18, 2016
Posted by: OptimizeYourGalaxy
from Fort collins
Expertise:Intermediate
You forgot sd slot... very displeased and no removable battery.
Pros: Bright display, Durable
Cons: Did not meet expectations, no sd slot
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Impossible to hold, overly delicate, no SD card capability
on January 20, 2016
Posted by: IGoogledU
from Houston, TX
Expertise:Expert
The Note 5 got smaller and the screen got bigger. In order to achieve this incredible feat, the screen now touches the edge of the device. Which is amazing for viewing, but it makes the device impossible to hold. Grabbing the device causes accidental typing, holding the Note 5 causes mistaken keypresses, and typing on the keyboard is difficult if the device is being held. I guess if you want to leave the Note 5 on a flat surface, it would be easier to touch.
I shattered the screen two days into ownership. My old Note 3 made it three years without a scratch. This one broke, and the only place to get it replaced is Samsung. Better news, the entire back is also glass, so you can shatter that side, too.
Coming from a Note 3, which has a replaceable battery and SD card slot, I expected the Note 5 to have a SD card capacity. Unfortunately, the Note 5 doesn't accommodate an SD card. Because the back is all glass (it's actually the glass from the front of the Galaxy 6 Edge), there's no chance of replacing the battery.
I shattered the screen two days into ownership. My old Note 3 made it three years without a scratch. This one broke, and the only place to get it replaced is Samsung. Better news, the entire back is also glass, so you can shatter that side, too.
Coming from a Note 3, which has a replaceable battery and SD card slot, I expected the Note 5 to have a SD card capacity. Unfortunately, the Note 5 doesn't accommodate an SD card. Because the back is all glass (it's actually the glass from the front of the Galaxy 6 Edge), there's no chance of replacing the battery.
Pros: Bright display
Cons: Did not meet expectations, delicate, all glass construction, no side bevel to grab
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
samsung galaxy note 5
on January 22, 2016
Posted by: gigiglor97
from Brooklyn, NY
Expertise:Beginner
I love my new phone. This is my third samsung phone. Ilove how beautiful the pictures come out. I was scared getting the note 5. Too much to learn but so far I am loving it.
Pros: Realistic color, Bright display, Lightweight, 5.7 screen, not too bulky
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First Note Phone
on January 22, 2016
Posted by: S2hopper
from Portland
Expertise:Intermediate
I switched from the Galaxy version to the Note version. Overall, the phone seems the same compared to my S6 to this Note 5, with an exception of the pen. I use the pen quite often, so I would give that a thumbs up. I also love the fast charging that Samsung has boosted for their phones!
However, when using it with max performance the phone still heats up once in a while. Also, compare to other smartphones, the battery could be better!
Pros: Realistic color, Bright display, Durable, Lightweight, s pen, can disable most pre-installed apps
Cons: battery
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Recently upgraded
on January 24, 2016
Posted by: MrsH
from Pataskala, OH
Expertise:Intermediate
The Samsung Note 5 is actually my first Samsung phone. I have the Galaxy Tab 3 but upgraded from my LG Optimus G today through Sprint.
This afternoon and evening I have eased through the menus and setup. After charging the phone I have not needed to plug the phone in even after updates, downloading apps, playing games and texting. Even for a larger phone (which I was going for) there is no awkwardness holding it in one hand. The pen is amazing!! One of my favorite features by far. The clear images, seamless video play are all bonuses. I haven't found anything I dislike.
The only reason I gave three stars on the value is because this is the most I've ever spent on a phone. This is also due to misinformation I was given by Sprint's customer service regarding my plan. This is no fault of Samsung's. So far I am loving the phone and although I had been out of contract, I upgraded when I learned more about this device.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, ease of use
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US