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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7
Rating breakdown 2,968 reviews
5 Stars
2,362
4 Stars
512
3 Stars
59
2 Stars
15
1 Star
20
97%of customers recommend this product.
(
2,860 out of
2,949)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
1
HORRIBLE
on February 3, 2017
Posted by: Anonymous
from Houston, TX, USA
Expertise:Expert
I hate this phone, i didnt even want this phone after my first one stopped working. This phone, the screen will black out through out the day and is not any better than what i turned in. ill be travelling, using my GPS and the screen will not turn on.
Pros: Lightweight
Cons: Did not meet expectations, Poor quality, screen black out
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
not happy
on February 7, 2017
Posted by: amici
Expertise:Expert
Screen freezes alot things pop open for no reason and you can not open or use memory card I have 3 notes this one I hate
Pros: Bright display
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Simply Samsung all the way!!
on March 21, 2017
Posted by: Romeo4clyde
from Orlando Florida
Expertise:Expert
The brain power behind Samsung is Flawless and the technology behind some apps is the definition of technology at its best. Creativity with productivity and enginuity is what i love about Samsung. Samsung Plus customer service at your fingertips simple, quic, accurate... the Note 5 absolutely is one of my all time favorite Samsung devices.
Pros: Bright display, Durable
Cons: expandable storage space on sd
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Many problems
on June 9, 2017
Posted by: Speedracermel
from Lawson,mo
This is the second one I have had and it continues to have issues it does have a good camera, logs me out continuously loses all my information and freezes up. The 1st note 5 speakers where bad
Pros: Bright display, Lightweight, good camera, nice colors
Cons: Poor quality, to many tech issues i was contimuesly logging in
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
SPRINT RUINS YOUR FONES
on June 30, 2017
Posted by: Handykapped
from Canton Ohio
Expertise:Expert
Overall the Samsung Galaxy Note 5 is a decent phone, 32 gig is not nearly enough, the minimum should be 64 gig of memory. Sprint has screwed up this phone because you can't talk on the phone and surf the internet at the same time like you can with the Verizon version. My Samsung Galaxy Note 3 I could talk on the phone and surf the Internet simultaneously. If you are going to limit the phone to 32 gig internal hard drive you need to have an SD card slot these aren't just phones anymore they are computers in our pockets. As soon as the Samsung Galaxy Note 8 is available this Samsung Galaxy Note 5 will become a backup phone. Please bring back IR blasters in your future models.!
Pros: Bright display
Cons: no sd card slot no ir blaster
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on August 25, 2017
Posted by: Dongetsmail
from Anacortes
Expertise:Intermediate
Great in the beginning.
No memory expansion. Memory is full.
Very difficult to take pictures in sunshine.
No memory expansion. Memory is full.
Very difficult to take pictures in sunshine.
Pros: Durable
Cons: Did not meet expectations, no memory expansion available
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
So close but so far
on September 3, 2017
Posted by: Chilllylizerd
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] After using this phone extensively its penchant to overheating and freezing up altogether are aggravating.
Pros: Bright display, Durable, Lightweight, Built-in speakers, great screen
Cons: overheats and freezes up
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So So Phone
on September 11, 2017
Posted by: A1B2C3D4SoSoSamsung
Expertise:Expert
The battery life is poor. The micraphone does not pick up everything even when directly in front of me. The speaker has a tin like sound to it making it hard to determine what the caller is saying.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US