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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7
Rating breakdown 2,968 reviews
5 Stars
2,362
4 Stars
512
3 Stars
59
2 Stars
15
1 Star
20
97%of customers recommend this product.
(
2,860 out of
2,949)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
5
The performance is better than the previous Notes
on September 18, 2015
Posted by: Anonymous
from PR
Expertise:Expert
I use Note 3 and still have Note 4, the Note 5 works much better in performance everything you do works perfect, the design of this phone looks great. When i heard about no sd card didn't like the phone but i buy it and I'll be impress with the performance it is a amazing phone when Samsung put out the sd card for better functionality and take out some apps, really make a better phone I'd like my Note 4 but this one is better, now i use more the cloud for my photos and videos, documents!!
Pros: Realistic color, Bright display, Built-in speakers, Lightweight, the best performance galaxy note i ever use!!
Cons: no expandable memory
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Example of a Flagship Phone
on September 19, 2015
Posted by: PaddyMag
from Louisville, KY, USA
Expertise:Intermediate
I upgraded to this phone from a Galaxy Note3. It is a big step up from that phone. The overall usage time with the battery is longer than the Note3 even though it's a smaller battery. But a larger battery would have been a better option. I use my phone quite frequently when hiking and having the ability to swap the battery out with a fully charged spare would be ideal. Also a more durable body design would have been a nicer feature. I would have gladly sacrifice a little weight for a more durable case. The camera takes great photos and high quality videos. This is one instance where having the ability for removable storage would be great. On most hikes access to any mobile networks is very limited so cloud storage is not an option. Also streaming movies over mobile networks from the cloud can be expensive when unlimited data isn't available. Also music played from the device at a volume that is loud enough to be heard beyond your immediate personal space is very tinny and is not as loud as hoped. Speakerphone capability is very good. Most of these issues can be resolved by 3rd party options, but that adds to the total cost of the device and reduces the overall convenience of having everything built into the device. All things considered, I really like the device, but had higher hopes for the Note line.
Pros: Realistic color, Bright display, Lightweight
Cons: expensive, not superior sound quality
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing
on September 19, 2015
Posted by: Mrkillz244
from Coral Springs, FL
Expertise:Expert
The whole phone itself is amazing. Some features that I don't like is the ability to clear ram has been taken away. Also all's automatically reset once you back out of it. For 4GB of RAM the phone should be blazing faster than it is right now. Other than that the phone is brilliant.
Pros: Inexpensive, Realistic color, Bright display, Durable
Cons: applications reset once backed out of, should be faster for 4gb of ram
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 19, 2015
Posted by: KUSHXHAZE
from Memphis
Expertise:Expert
This phone is the best of both worlds l, functionality and design.
Pros: Realistic color, Bright display, Built-in speakers
Cons: a little heavy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note 5 Has Replaced My Computer, iPad, Scanner, & All Paper
on September 19, 2015
Posted by: GeekyGatorGirl
from Ponte Vedra Beach, Florida
Expertise:Expert
I wish I could choose better adjectives than "love", "adore", & "appreciate". It is near PERFECTION. The Note 5 is so powerful & functional that it has replaced my computer, iPad, scanner, and all paper for notes, lists, & most documents. The lack of a removable battery and external micro SD card are an initial shock but after using it for a week or two, I no longer even care. There are a few quirks but all are easily fixed via a subsequent OTA software update and none are anything significant (having to agree to setting & clearing a default for each multiple choice of a lead-in or connected function such as choosing the built-in browser or an add-on like Chrome or Firefox or the lack of Facebook Calendar integration for the stock or Google calendars). The only ONLY "negative" is a tendency to overheat....a LOT. When the cellular signal is weak/roaming, &/or 75% or more of the CPU/RAM is being utilized, &/or certain 3rd Party Apps are installed and running, &/or it is using the included Rapid Charging cable w/wall plug in certain environments or situations, the Galaxy Note 5 can become too hot to handle...literally. This is a known issue with the Samsung Galaxy Series and I do hope they are working on it to remove the lone negative aspect of a near-perfect smartphone/phablet/pocket laptop.
The Galaxy S-Pen has only grown more useful and intelligent since the first Note. The ability to write notes on the screen while off is more than 'handy', it has already helped me in an emergency when I used it to jot down the license plate number of a vehicle who was driving dangerously and going so fast there was no time to grab a pen & paper. The police were able to apprehend the driver easily with my Action Memo. The ability to set reminders and customize them is not only useful, it is a crucial feature I employ nearly every day. With a few small tweaks, like fixing the overheating problem, removing the forced choice of defaults/clearing them to use alternative Apps, offering a case or some alternative/fix for the fragility of the very beautiful glass body, and (related) making the phablet waterproof so we can take EVERYwhere (like Theme Parks! Hint-Hint Samsung!!), the Samsung Galaxy Note 5 will wear the title of "The PERFECT Device".
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, s-pen, split screen, large display, ability to adjust size of display icons font & m, fully customizable, powerful processor, 4 gb of ram, touch wiz keeps getting better, multiple reminder/alert features, enough storage to handle xxl apps
Cons: overheats, forces defaults/clearing defaults, no facebook calendar integration, glass body, not waterproof
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on September 19, 2015
Posted by: henrylovessurfing
from California
Expertise:Expert
I love it, It changed my Life to have this Beautiful Designed product in my hands.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, hd fast dual core processor
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has awesome features
on September 19, 2015
Posted by: Newzboyz101
from Greenville South Carolina
Expertise:Intermediate
Great slim design superb features and affordable price.
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Galaxy Note 5
on September 19, 2015
Posted by: 1BluLadybug
from South Carolina
Expertise:Beginner
This phone is AWESOME. Everything about it is awesome. It take wonderful pics, screen size is perfect. Too much to mention but this phone is everything I need in a phone. My only problem is NO INTERNET while talking on phone. Galaxy SIII allowed you to talk and be on the internet. But that's OK it doesn't take anything away from all other features on the phone.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US