Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Sprint)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,873 reviews
5 Stars
3,870
4 Stars
848
3 Stars
97
2 Stars
28
1 Star
30
97%of customers recommend this product. 
(
4,695 out of 4,840
)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Sprint)
Customer Rating
4 out of 5
4
Loved all my Notes! but
on September 15, 2016
Posted by: NoteUser15
from Texas
I loved my Note 2, and my Note 4, and my Note 5. I am concerned about the Note 7 and the battery issue. My Note 4 got really, really hot and they had to replace it. I may not get the Note 7....
Pros: Bright display, Realistic color, Lightweight
Cons: battery issue
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Upgrade/Downgrade
on September 15, 2016
Posted by: MsPerry34
from Des Moines, IA, USA
Expertise:Intermediate
I just traded my Note 4 for the Note 5. It seems to be a great decision. Love the less bulkiness. The pop of the screen resolution is wonderful. I wish the battery life was better. The one thing I hate is that it does not have the added memory. I love to take pics and record. Overall a great decision but will still be upgrading to the next Note.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: battery life, memory storage
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but with a flaw...
on September 18, 2016
Posted by: Somafm
from Los Angeles
Expertise:Expert
Overall the phone is great to own.
I will talk about the flaws on this phone.
1. The battery leaves a lot to be desired. Bigger battery on note 8, please!
2.the processor slugs a bit on common tasks. Ie. Texting.
3.the design is nice...especially in gold...but I loved the grip design on my note 4. Please bring that back..
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesomeness!!!
on September 19, 2016
Posted by: Borumca
from Kansas, USA
Expertise:Expert
This phone makes me feel like angels came down from heaven with a chair of white puffy clouds to lift me up to the sky and show me the world!! lol :)
Pros: Bright display
Cons: realy bad speaker
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like the Note 4 better
on September 20, 2016
Posted by: Pacers
from Colorado
Expertise:Expert
I don't know if it is Sprint service or the phone but reception sucks I can't even get reception in my own condo and most the time outside
Pros: Built-in speakers
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the wireless charging
on September 21, 2016
Posted by: Thrown2dawolves
from branson, mo
Expertise:Intermediate
I got this Samsung note 5 as a replacement for a note 4 Edge. I noticed this is dramatically faster and much better screen use. The voice to text is so much better
Pros: Bright display
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Note5 has best screen and camera
on September 21, 2016
Posted by: Good57
from Washington, DC
Didn't like the design and the look of the note5 which is still better than Note 7 design. Speakers are low quality and positioned in the bottom made it easy to be blocked by fingers holding the phone.
But performance, Screen and camera are great and the best out their in my opinion.
Pros: Bright display, Realistic color, Durable
Cons: Did not meet expectations, speakers are in the wrong place and not quality
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the phone but....
on September 21, 2016
Posted by: Heart4Samsung
from Marietta, GA, USA
Expertise:Expert
I love my Note 5, its has everything I need and wanted over the IPhone 6 plus. But there are some things I don't like: 1) the phone gets really hot 2)no slot to SD card 3)after 10 months my screen is not working. The phone is fragile so don't put it near sweat or be in the light rain drops or any sort of liquid-you will end up with liquid damage, that you will not have any indication of. My heart is broken because I still have to pay monthly for a phone I can't even use anymore. I still have love for Samsung even though I feel sad about my lost.
Pros: Realistic color, Lightweight
Cons: Poor quality, fragile
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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