Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,873 reviews
5 Stars
3,870
4 Stars
848
3 Stars
97
2 Stars
28
1 Star
30
97%of customers recommend this product. 
(
4,695 out of 4,840
)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
5 out of 5
5
The new S pen is great
on January 30, 2017
Posted by: Supersteve85
from Louisville Ky
Expertise:Intermediate
I'm coming from a note 4 it's a big change it's lighter over all small foot print the only thing I don't like is the no micro sd card slot but I can get over that
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not a critical upgrade from a Note 4, some definite downsides
on August 27, 2015
Posted by: Nants
from Seattle, SW
Expertise:Expert
I'll start with the downsides to the phone, since they are non-trivial.
1. Non-removable back. Important because you cannot add additional storage or swap batteries, I would happily accept more weight or larger dimension.
2. The back is Gorilla Glass now, instead of the faux leather back of the 4. I liked the back on the 4. It felt good in the hand, was cheap to replace if it got dinged, and served as protection. With a good screen cover, it was all the protection the phone needed, in my experience. Now, however, the back is something to be protected.
3. The stylus. Oh, the stylus. The way the stylus is ejected and inserted has been changed. Eject it by pushing on the stylus, and it will pop out far enough to grip it and pull the rest of the way out. The downside is it's possible to insert the stylus the wrong direction. There is no physical feedback...it slides in smoothly. Even if it's inserted just a small amount, it will get stuck, until the phone is turned off. At this point the phone's stylus sensor has been damaged suck that, at minimum, the air commands don't work. In my case, that's the worst of it. The stylus still works.
4. There isn't any plan to be quicker about updating Android versions.
The good:
1. I don't have benchmarks but it is fast, and the screen is as beautiful as the first.
2. Air commands seem improved, though I haven't had a chance to use them much. (See above about stylus issue)
3. Addition camera modes such as virtual shot, surround shot, animated photo, and video collage.
3. It is very pretty, FWIW. But, then, the Note 4 is also a handsome design.
I don't regret it, but it's not a compelling update. Especially for the price.
Pros: Bright display, Built-in speakers, Lightweight, new camera modes, photos, sound quality, usability, customer service, improved benchmarks, improved internet app
Cons: stylus can be inserted wrong and breaks sensor, integrated back, built-in battery, no memory card slot, cost, limited color choices, limited access to android os updates
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device!
on October 9, 2016
Posted by: bluetemper
from Greensboro, NC
Expertise:Intermediate
I've had this phone for over a year now and I have no interest in upgrading because this phone is that good. I miss the IR blaster but I love the new look and feel. This is some pretty cool tech.
Pros: Bright display, Realistic color, best display...ever!, s pen. nuff said.
Cons: that price tag...ouch!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note 5
on January 3, 2017
Posted by: Msmartin71
from West Virginia
I absolutely love my phone, i waited to upgrade cause it wasnt available. As soon as it come available i got it.... happy customer
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is the peak of everything.
on August 24, 2015
Posted by: TwistingSoul
from Salt Lake City, UT, USA
Expertise:Intermediate
Seriously, the Note 5 is the epitome of everything you ever wanted in a smartphone. There is nothing left desired on this phone, even without the option to have external storage.
Pros: Inexpensive, Bright display, Durable, Lightweight
Cons: no external storage
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nevet a dull moment!
on September 20, 2016
Posted by: Vone78
from South Carolina
Expertise:Intermediate
I haven't been able to put my nite 5 down! Its been wonderful and the color and features are amazing!
Pros: Bright display, Realistic color, Durable, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Helpful
on September 22, 2016
Posted by: Geral1986
from Clermont, fl
Expertise:Expert
My galaxy note 5is all some u could do everything with it.what you want it will do it notes and paste and will remember everything you do love it never will go to other brand.
Pros: Bright display, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Quality
on October 11, 2016
Posted by: note52theend
from Texas, USA
Expertise:Expert
I have owned my Note 5 since the day it was released and I honestly could not be any happier with it to this day.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
Cons: no con
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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