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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Verizon)
Average Customer Rating:
4.7
Rating breakdown 3,740 reviews
5 Stars
2,979
4 Stars
641
3 Stars
68
2 Stars
23
1 Star
29
97%of customers recommend this product.
(
3,564 out of
3,691)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Verizon)
Customer Rating
5
Greatest Note phone yet.
on August 22, 2015
Posted by: mortb
from Prairie village, Kansas
Expertise:Intermediate
Samsung will have to do some research and work if they plan to come out with a Note 6 next year. If they plan to outshine the Note 5, it will be an impossible task. To say I love this phone is putting it mildly. It's easy to hold, easy to use, and works like a charm. Having no sd card slot or removeable battery does not bother me one bit. Never changed out batteries on any of my smartphones, including the Note 3 and the Note Edge. I do have one complaint. This phone is so much fun that I can't put it down. What I like most is jotting down a fast note without having to open phone, but right on the dark screen. Well worth getting.
Pros: Bright display, great cameras, stylus magic, ease of holding., sound quality.
Cons: are there any cons? can't think of one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
this product has been downgraded horribly
on December 14, 2015
Posted by: mongopawn
from south bend in
Expertise:Expert
I really love Samsung products! My last phone a galaxy s5 was amazing, my wife's note 4 which is what made me want to get the note 5 was even better! So when I got the note 5 I was so very disappointed in this phone! If I wanted a phone that I couldn't do anything to I would have stayed with iphone. First there was no removable back to access the battery, which just means when the battery goes bad the phone is junk too, second there is no slot for my 64 gig Samsung micro SD card forcing me to expand my memory thru I cloud which also means if I'm ever out somewhere and want to pull up pics I have to use my data, and last you removed the i.r. blaster! I can't tell you how convenient to have a remote on my phone when one of the kids has lost the t.v. remote, not to mention it was the only remote I had for my blue ray player! All in all I think you really tanked the quality of your product, you took all the reasons I hated iPhone and added them to Samsung note 5! Really and truly a huge dissapointment!
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
SD CARD
on August 22, 2015
Posted by: Anonymous
from PA
Expertise:Intermediate
I HAVE ENOUGH PICTURES FROM WORK I NEED ON SD CARD NOT GO TO THE CLOUD ALL THE TIME AND FOR OTHERS TO SEE.. AS FOR THE BATTERY WE'LL SEE
Pros: Bright display, Built-in speakers
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible experience
on April 11, 2017
Posted by: Vinnysautodetail
from CT
Expertise:Expert
2 note 5 phones on my account and both overheat screens blackout freeze up. Sent one phone back three times for battery terminal issues now this.
Pros: Realistic color
Cons: Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Great Device, but....
on April 13, 2017
Posted by: AnonymousII
This is my third replacement of the Galaxy Note 5 and the same issue continues. The phone works great for a while, but then the “sim card not detected” message keeps popping up and I have to restart the device. Not to mention that the Auto Rotate feature fails 90% of the time and the phone needs to be restarted to fix this issue as well. Also the pedometer rarely works.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Front screen peels off
on May 3, 2017
Posted by: Anonymous
Expertise:Intermediate
I'm done with Samsung phones. The phone was in warranty but Samsung refused to fix this very common problem that a lot of people are having.
I never dropped my phone, there are no cracks/dings, and it's never been wet but the front screen is peeling off. Big manufacturer defect and Samsung won't admit fault.
I never dropped my phone, there are no cracks/dings, and it's never been wet but the front screen is peeling off. Big manufacturer defect and Samsung won't admit fault.
Pros: Bright display
Cons: Did not meet expectations, Poor quality, front screen peels off
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Dissappointed
on August 27, 2015
Posted by: MeToo7
from New Freedom, PA, USA
Expertise:Intermediate
Overall the phone looks great, but there is something sadly lacking. That is the Micro SD ability. I travel a lot and rely on stored songs and movies for time when wifi or cell network is not available. To lose this ability to store extra items not on the phone memory has severely impacted my decision as to purchase another Samsung cell phone. There are way too many other android based phones out there that have just as many options and still have the SD slot. I am sure I'm not the only one who feels this way.
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: lack of sd slot
Features
5
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Note Ever!
on August 19, 2015
Posted by: Musicjunkie
from Effingham IL
Expertise:Intermediate
This is a perfect phone. Perfect size. Beautiful screen. Screaming fast! This phone just works and works very well! Awesome job Samsung!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US