 |
Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Verizon)
Average Customer Rating:
4.7
Rating breakdown 3,740 reviews
5 Stars
2,979
4 Stars
641
3 Stars
68
2 Stars
23
1 Star
29
97%of customers recommend this product.
(
3,564 out of
3,691)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Verizon)
Customer Rating
2
Cyber Terrorism
on December 6, 2015
Posted by: CyberAttackVictim
from MD
I've had the phone a couple of weeks and loaded a lot of exciting options I have not had access to on a phone or tablet before. I was delighted with the MS Office apps and had a Cloud drive with MS Office 365. The most exciting part was the flight apps that took a couple of days to load and set up but are very powerful and easy to use.
I have been really excited about everything I can do with the note 5 and how easy it is to use until yesterday morning at about 0930 when I was preparing to launch on a Civil Air Patrol Transport mission. I need the phone to obtain flight releases. transponder codes, and clearances.
The Note 5 with WingX and Avare installed provides and has provided an excellent (fortunately not the only) presentations of maps, approach charts, and taxi charts. I have used it before with very good results and find it easier to use in a small cockpit then the very large Ipad with a remote GPS receiver. (glad I brought the Ipad on this flight)
I had all my route planning loaded and a mount I could use in the aircraft and had received my release when the phone decided to reinstall the operating system. I don't remember any warning but may have responded to one. The phone became disabled and remained that way for what seemed like an eternity the began asking for multiple email addresses and passwords and rejecting the replies and changed at least on password. All this while I was functioning a flight instructor and launching on a flight where I was gong to show off the power of my new Phablet.
The email that I got from gmail latter said I changed my metrocast password used on the gmail account. I don't know what that could possibly mean. I don't know what the password was or what it was changed to but I do know they wouldn't accept my default and then wouldn't let me change to it because it's been used before.
When his was done the phone could not restart because it didn't have a wifi connection. It didn't have one when this started more than an hour before either. I wonder if I was being charged for data while all this was going on.
And when I landed and tried again the phone started without a wife connection. But
Nothing was left . WingX, Avare, and all my other apps where gone. the Contact list was back but disorganized to first names alphabetically.
Last night I started reloading WingX and Avare data. Nothing else has been restored yet. It's scary because I will always wonder when the next cyber attack is coming.
Why did we do this?
Why was there no warning?
Why was there no opportunity to gather the information you want?
What is the gmail cloud, how much does it cost, how do I access it and would it have saved all the apps and files you deleted during this attack?
Could something this massive and destructive be scheduled and prepared for and done at home with a wifi connection?
I have been really excited about everything I can do with the note 5 and how easy it is to use until yesterday morning at about 0930 when I was preparing to launch on a Civil Air Patrol Transport mission. I need the phone to obtain flight releases. transponder codes, and clearances.
The Note 5 with WingX and Avare installed provides and has provided an excellent (fortunately not the only) presentations of maps, approach charts, and taxi charts. I have used it before with very good results and find it easier to use in a small cockpit then the very large Ipad with a remote GPS receiver. (glad I brought the Ipad on this flight)
I had all my route planning loaded and a mount I could use in the aircraft and had received my release when the phone decided to reinstall the operating system. I don't remember any warning but may have responded to one. The phone became disabled and remained that way for what seemed like an eternity the began asking for multiple email addresses and passwords and rejecting the replies and changed at least on password. All this while I was functioning a flight instructor and launching on a flight where I was gong to show off the power of my new Phablet.
The email that I got from gmail latter said I changed my metrocast password used on the gmail account. I don't know what that could possibly mean. I don't know what the password was or what it was changed to but I do know they wouldn't accept my default and then wouldn't let me change to it because it's been used before.
When his was done the phone could not restart because it didn't have a wifi connection. It didn't have one when this started more than an hour before either. I wonder if I was being charged for data while all this was going on.
And when I landed and tried again the phone started without a wife connection. But
Nothing was left . WingX, Avare, and all my other apps where gone. the Contact list was back but disorganized to first names alphabetically.
Last night I started reloading WingX and Avare data. Nothing else has been restored yet. It's scary because I will always wonder when the next cyber attack is coming.
Why did we do this?
Why was there no warning?
Why was there no opportunity to gather the information you want?
What is the gmail cloud, how much does it cost, how do I access it and would it have saved all the apps and files you deleted during this attack?
Could something this massive and destructive be scheduled and prepared for and done at home with a wifi connection?
Pros: Bright display
Cons: cyber attacks
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product needs some work
on December 12, 2015
Posted by: jjjoooeee
from Connecticut
Expertise:Expert
The Internet keeps crashing and you loose your tab. The copy paste downtown work when you are filling in fields.
Pros: Inexpensive
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
very disappointed
on December 14, 2015
Posted by: Packerfan1268
from Milwaukee wi
Expertise:Expert
I Have always owned Samsung phones be it the Galaxy Saturday or the Note, I liked the Note 3 a lot so when the chance to upgrade came around I jumped on it only to find my upgrade turned out to be a down grade. #1 option I use and need is the ability to be on a call and use the Internet the Galaxy Note 5 will not allow me to do so. Also when driving I can not use my Navigation apps at the same time as I am talking on the phone. Seems I am stuck with this for 2 years unless I pay out of pocket for a different phone. Maybe it's time to give The IPhone a try.
Pros: Lightweight, familiar operating system
Cons: Did not meet expectations, can't talk and use apps or web
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
i now miss my note3 horribly
on December 27, 2015
Posted by: joea635
from LA, CA
Expertise:Expert
The battery life is horrible. The lack of an SD card come on not an iPhone. The features aren't really that much different than my note 3. I wish I did got the LG similar phone. This review makes me sad cuz I have samsungs for many years
Cons: Did not meet expectations, battery life. lack of sd earphone input on bottom
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life terrible too slow and glitchy
on June 28, 2016
Posted by: Hatenote55
I don't like this phone to the point where I'm thinking of switching to iPhone just to see the competition!
Cons: Poor quality, Not high def, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Note 5 plus Note 7
on September 16, 2016
Posted by: 34yoyo
from Covina, CA
Expertise:Expert
If theyou combined the note 7 speed and expandable storage and waterproof with the edgeless design of the Note 5 it would be my dream phone. I love this design but those note 7 features are a must.
Pros: Bright display, Realistic color, Durable, Lightweight
Cons: no expandable storage, not water proof
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed
on September 20, 2016
Posted by: pumppt
from Atlanta
Expertise:Intermediate
Very disappointed in the quality of this phone. This is a replacement phone and still has the same problems as the original one.
Cons: Did not meet expectations, Poor quality, freezes a lot
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok
on September 20, 2016
Posted by: Thispartisstupid
Don't like that I can't send a text while on a call, and sometimes when on a call cannot leave the call screen to do other actions. Cannot tell in settings when something is set to on or off. Overall not a bad device but I've had better!
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US