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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone (Verizon)
Average Customer Rating:
4.7
Rating breakdown 3,740 reviews
5 Stars
2,979
4 Stars
641
3 Stars
68
2 Stars
23
1 Star
29
97%of customers recommend this product.
(
3,564 out of
3,691)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone (Verizon)
Customer Rating
5
I hope they keep the note line
on January 18, 2017
Posted by: Treephone765
from TN
Expertise:Intermediate
Galaxy note phones have been the best for me I absolutely love them.
Pros: Bright display, dose what i need it to do
Cons: battery life not quite long enough
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
SIM issues
on February 9, 2017
Posted by: remak316
from Irvine, CA, USA
Expertise:Expert
Seems like ever since I had this phone I've had SIM issues. I've even sent it in and was suppose to have been fixed. It was for awhile then started acting up again and has continuously gotten worse.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade from the Galaxy S4
on February 10, 2017
Posted by: MIkePinLV
from Las Vegas, NV, USA
Expertise:Intermediate
Since the Note 7 went down in flames, I really needed to get off the Galaxy S4 because you could only install limited apps on that platform before it complained of being out of space. It also ran terribly hot I think due to the constant memory managing it had to do. This also attributed to application/phone hangs.
I biggest complaints:
#1. No user replaceable battery. Standby time is pretty good, but if you have WIFI, Location, and Bluetooth on and try to actually use the phone for games or GPS it can drain the internal battery fairly quickly. If you have access to plug in, then it is less of an issue, but if you don't, you can find yourself in a tough spot without the option to pop in a charged battery.
#2. Phone screen can get burned in areas. I bought mine second hand and this had happened, perhaps to being a demo phone and frequently displacing the same screen. This hopefully Samsung will work to minimize in the future through some safety mechanisms to protect the screen or regularly recondition it.
#3. Also screen related. The auto brightness setting does not always work. It seems to work for a period of time and then stops. Not sure if this is a hardware issue or legitimate issue with programming.
#4. Speaker location is easily covered with fingers in present location when in landscape mode during games.
#5. Still times application or phone will hang. Now I can't remove battery to reset. Not sure what to do with a phone that has the battery sealed. Seems like maybe they put a watchdog process in to detect a hang and reset. Bottom line is the phone is still not 100% fluid 100% of the time. Vast improvement over the S4.
#6. Bloatware. Let me choose what I want on the phone. This may be Verizon's fault also. Users hate bloatware. It really made the S4 a dog when it probably didn't have to be.
Positive qualities of the phone.
#1. S-Pen is nice, but has difficulty reading my wring if I want to convert to text. No easy function to automatically convert from handwriting to text. Would be nice to have a mode that does it automatically.
#2. Fingerprint reader. Great feature! Would be nice if you could save at least 8 prints (I think it only does 4 presently) This allows a husband and wife to easily check one another's phones and covers most common fingers (thumbs and pointers on both hands).
#3. 64GB internal memory supports the installation of many more apps over S4. Bumping internal memory footprint is essential to good phone performance.
#4. Great screen even with the detractors listed above.
#5. Camera function seems better.
Summary:
This is a good phone and would recommend it for anybody looking for a step up waiting for the Note 8. I hope Samsung listens to its customers and makes the Note 8 the best phone on the market. I applaud Samsung for doing the right thing with the Note 7 even if it was very difficult financially. The incident shows the importance of rigorous testing before releasing to the market. Perhaps Samsung should consider some type of beta program with some of its customers. Customers can always break things:-)
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
My first phablet
on February 18, 2017
Posted by: Phaserift
from Georgia
Expertise:Expert
I have to say I really like my Note; My only regret was not getting one sooner.
I'm an artist and a doodler, the big screen and a built in stylis and better prosesser were a nice draws for me to get one <that and it came with a GearVR head set>. I don't have to break out my old and slow tablet to draw out ideas.
My only major Con's are the lack of upgradeable storage and it overheats quickly and bogs down when I use it with my GearVR. Depending on the app it has to stop and cool off after 10 min or less. My third Con is the stylis; It came apart after a month or two of use and I was chasing a small spring across the floor and had to glue it back together soon after it snapped in half altogether.
In all great phone, with few technical problems but not killer ones
I'm an artist and a doodler, the big screen and a built in stylis and better prosesser were a nice draws for me to get one <that and it came with a GearVR head set>. I don't have to break out my old and slow tablet to draw out ideas.
My only major Con's are the lack of upgradeable storage and it overheats quickly and bogs down when I use it with my GearVR. Depending on the app it has to stop and cool off after 10 min or less. My third Con is the stylis; It came apart after a month or two of use and I was chasing a small spring across the floor and had to glue it back together soon after it snapped in half altogether.
In all great phone, with few technical problems but not killer ones
Pros: Bright display, Built-in speakers, big screen, nice multifuntion and accurate stylis
Cons: no upgradable storage, overheats quicky in the gearvr, frail stylis
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE
on March 25, 2017
Posted by: Jws5347
Expertise:Intermediate
I have owned this phone for almost 2 years. It has never let me down and always works great. I will need to upgrade later this year and i jate the edge devices so i may end up keeping this one or trying to find a refurbished one.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, not an edge galaxy, size
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I had a s7 edge. And switched to the note 5. It's by far my favorite. Phone
on March 29, 2017
Posted by: Mrzduke
from Oregon
Expertise:Expert
Love the note 5. What more could u need in a phone?
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on March 29, 2017
Posted by: Shopdrop
from Houston tx
Expertise:Intermediate
I absolutely love this product. With so many capabilities and ease of use for virtually all your mobile needs
Pros: Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Must Have phone for Anyone
on April 5, 2017
Posted by: Ibarra100HD
from Placervile, CA
Expertise:Expert
The nice answer sleek pen is beautiful, it has so many features. The S-pen gives accurate touch that is perfect for people that draw and Animate.
Pros: Bright display, Realistic color, Inexpensive, Lightweight, s-pen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US