Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 3,740 reviews
5 Stars
2,979
4 Stars
641
3 Stars
68
2 Stars
23
1 Star
29
97%of customers recommend this product. 
(
3,564 out of 3,691
)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone (Verizon)
Customer Rating
5 out of 5
5
I love the phone
on December 1, 2016
Posted by: Bouldertom
from Boulder, CO, USA
Expertise:Intermediate
I love the phone- especially the camera. It takes great pictures in all lighting and has a bright screen. It seems very rugged compared to my last Samsung - I will definitely get the next generation phone.
Pros: Bright display, Realistic color, Durable
Cons: battery life is good but not great
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 3, 2016
Posted by: Donnany
from New jersey
Expertise:Beginner
Love this phone very easy to use great camera would recommend
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on December 3, 2016
Posted by: Dino1973
from Colorado
Expertise:Intermediate
Great phone easy to use...much better than iphone.
Pros: Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Replaced twice already
on December 5, 2016
Posted by: Resalelady
from Bolivia, nc
Expertise:Intermediate
I had to have the phone replaced twice. Plus the stylus fell apart and couldn't get it out of the phone. Now waiting on a replacement Sim card to see if that corrects the problems. So frustrated with it and having to be on the phone with techs, only to have to reset the entire phone time and again. But, the techs are the greatest part of it!!
Pros: Bright display
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Note 5 #3!
on December 5, 2016
Posted by: dmwynne1214
Expertise:Intermediate
The idea of the note 5 and features are wonderful if.........it didn't reset itself without prompting periodically. It has also failed to work at all TWICE! It just wouldn't turn on at all. So I am on my 3rd note 5. Why don't I get something else? Because I'm roped in to another year of payments.
The phone is very functional, I actually like using it, when it's working. I can't trust it won't break down on me. It's like an undependable car, kind of a lemon.
To expensive as well
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
New SPen is trash..
on December 7, 2016
Posted by: Krazykar83
from Atlanta GA
Expertise:Expert
Check it out online, SPen pressure accuracy is trash, can't even write a note with out random lines and scribbles popping up.. pen can be a 1/4 inch from glass and still writes....
Pros: Bright display, Durable
Cons: Did not meet expectations, Poor quality, spen sucks
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on December 8, 2016
Posted by: Jenn1973
from Port wentworth, ga
Expertise:Intermediate
I love this phone. I have had a samsung phone for the last 10 years and I would never use anything else. All my tablets are samsung as well as all our phones. This phone is great. Best I have had yet. Originally ordered note 7 but when recalled I immediately went to the note 5. I have had all the notes so far and love them. Regardless of the recall I would recommend samsung phones to everyone....actually I already do.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice cell
on December 8, 2016
Posted by: Baronessbay88
from Cny
Expertise:Intermediate
It's a nice phone but.... I do like the note 4 better.
I like the wider feature better on the note 4.
I'd like to see some improvements in the charger area,as in something to protect it like a little cover thing.
Pros: Bright display
Cons: not wide enough
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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