Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 3,740 reviews
5 Stars
2,979
4 Stars
641
3 Stars
68
2 Stars
23
1 Star
29
97%of customers recommend this product. 
(
3,564 out of 3,691
)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone (Verizon)
Customer Rating
5 out of 5
5
It does it all!
on September 17, 2015
Posted by: tuffluck88
from Vancouver, WA
Expertise:Intermediate
This phone does everything! I've had every generation of the galaxy, and this is, by far the best one!☆☆☆ They couldn't of done a better job!☆☆☆
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, s-pen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on September 17, 2015
Posted by: WeekendRider
from Tucson, AZ, USA
Expertise:Intermediate
I absolutely LOVE this phone. I just switched back to an Android after having an iPhone for 2 years & this Samsung phone is the best! I love the features, it has a great camera, apps, etc. I don't know why I waited so long to try a Samsung, but sure glad I have one now!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Former Note 3 Owner
on September 17, 2015
Posted by: Monkeymama
from MESA,AZ
Expertise:Intermediate
I had the Note 3 and loved it. But it was time to sign a new contract which meant a new phone. I decided to stay with the Samsung Family. However, other phones felt too small in my hand so I had to go with the Note 5. Love the new stylus design. The screen size is still perfect for myself and my kids who like watching Netflix on my phone when we are waiting at the doctors office. The split screen feature is still awesome. I have always recommend the Samsung Note to my friends and family. Currently my Note 3 is now in the possession of my two year old who is using it like a tablet.
Two cons to the device for me. First, no SD slot. Though I doubt I will run out of space with the 64 GB it comes with. Secondly, the battery is internal and can't be removed. I like having the ability to pop in a new battery when the first died. However the charger that came with the device recharged the phone super fast.
Waiting for certain apps to be accessible with the Note 5. As the phone is still pretty new some apps aren't compatible yet.
In addition, waiting for a good case to come out as well. But neither of those things is Samsung fault.
I will continue to purchase Samsung phones in the future and recommend them to everyone.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding overall phone
on September 17, 2015
Posted by: Loadre
Battery life is much better than expected. Performance blows my galaxy s4 out of the water.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on September 17, 2015
Posted by: MsBailey
from Houston, Tx
I hv had my phn for a week now. Yes baby I flash it all the time. My co workers always ask can I see or let me see your phn. They like to use the pen that comes with it. I also own a TV from the same company. The Samsung company is the way to go. I'm just overly joyed.
Thank u....
A million
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Slimmer Phone!
on September 17, 2015
Posted by: ChanceMan
from Colorado, USA
I like how this phone is slimmer than the Note 3, the pen is much easier to use (more shortcuts than the note 3). Not sure why Samsung got rid of the SD card feature, but overall, the phone is a great upgrade.
Pros: Realistic color, Bright display, Durable
Cons: no sd card
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Note 5 > Samsung Galaxy S6
on September 17, 2015
Posted by: Dearie
from Glendale, AZ, USA
Expertise:Intermediate
This phone is bigger but does not drop calls and receives calls fine. I have dropped it on cement and my child has dropped/thrown it off the bed with no scratches on the case/screen/camera. The silver paint will be scrapped on a hard texture (generally cement), though. I have not gotten a phone case for this phone as of yet.
It has a built in beautifier editor and photo editor which is handy when sending pictures to my friends and business contacts as well as playing around with the beautifier.
The pen has a sensitivity to do swoops but easier to manage with the pen. I really like how the bottom ejects, giving that mechanic feel and sound of nostalgia of an actual pen as well as letting me Ghost Shield, I have not tried with other brands.
I believe 32GB is too little for me, but I have had no issues with storage yet. I wish there was a button still for the Note, like the task button is the menu button while holding down on it makes it the task button. I have not tried nor had to install a large app or taken many pictures yet to challenge this amount of internal storage.
Easy set up, Tap N' Go was easy and a success.
I always want a cheaper price for phones, but as long as the phone keeps getting better quality, efficiency, avoid raising the prices, and the phone works, I'm happy with the phone.
I just hope Samsung releases OTA updates as quickly as their competitors as I had consistent issues getting them even in the beginning with Samsung Note II.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, kid friendly, stock charging cable charges really fast, low dim light for nighttime reading, easy access and storage for pen, comes with it's own security and track the phone, shortcuts are easy and clean, can move notes and shortcuts around screen, no pen friction with or without screen protection, not too heavy
Cons: expensive, menu button removed, no weekly calendar widget, removed microsd, no external cards to add more memory to the phone, cannot remove battery to replace/hard shut down
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet Phone
on September 17, 2015
Posted by: JrSlayer
from Nyssa, OR 97913, USA
Expertise:Expert
This has been a great phone so far. I really like the stylus it works great. I like it for dealing with photos.
Pros: Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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