Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S6 edge+ 4G LTE with 32GB Memory Cell Phone - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,350 reviews
5 Stars
9,841
4 Stars
2,067
3 Stars
270
2 Stars
87
1 Star
85
97%of customers recommend this product. 
(
11,825 out of 12,240
)
Customer Reviews for Samsung - Galaxy S6 edge+ 4G LTE with 32GB Memory Cell Phone - Gold Platinum (Verizon)
Customer Rating
4 out of 5
4
Best Phone I've Ever Owned
on July 22, 2018
Posted by: Arizonajdm
from Goodyear, AZ
I've had my Galaxy 7 for over a year and have never had any problems. I love the fact that Samsung updates the operating system regularly, keeping my S7 up to date. My wife also has an S7 and likes hers too. We're retired and find it easy to use and the large screen makes it easy to read texts. The only issue I've ever had is my battery seems to drain more quickly than my wife's and she uses her more often than I do...otherwise, a quality dependable phone.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
What is with the SIM card?
on July 24, 2018
Posted by: Mike b
from Honolulu, Hawaii
I bought this phone about a month ago because my other Samsung S7 started acting up. First the camera lense broke which was my fault. But then the battery started draining quickly and I started getting disconnected when someone was trying to call me. I used my Insurance to purchase another Samsung S7 phone. My "new" (or refurbished) phone keeps telling me I don't have a SIM card install and it won't let me make phone calls. I have to restart the phone each time this happens to get it to start working again. I am not happy at all.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice phone and features but the memory failed.
on August 28, 2018
Posted by: Minion450
from Boston Ma
Expertise:Intermediate
Phone is surprisingly sturdy and worked great for about a year. Camera pics were great, front and rear. just great phone.
about a year into it things drastically slowed down. i figured something was bogging it down so i did a factory reset. still slow. did a memory/RAM test to find that it was running exceptionally slow. nothing I could fix. I liked the phone but the RAM failing killed it for me.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Problems with Software Updates
on September 13, 2018
Posted by: Chikka_Don
I got this phone a few days ago and realized the software still wasn't updated.. I tried to update it but it's not updating..I don't know what's wrong
Pros: Bright display, Lightweight, Built-in speakers, Durable
Cons: Did not meet expectations
I would recommend this to a friend!
Features
2 out of 5
2
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad screen design
on September 18, 2018
Posted by: Paul B
from Mobile , Al
Expertise:Intermediate
Been through 3 of these and they don't survive any kind of frontal drop. Tried Otter box and the defender glass protector but both failed due to the curved screen. I love Samsung products but this curved screen is just not durable. Going back to something with a flat screen.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, bad battery
on September 26, 2018
Posted by: DoctorD4269
from Dothan, Al
Expertise:Intermediate
I have used this phone for over a year with no problems. I do have a habit of charging my phones when I can and trying to keep them above 50% charge at all times. About 1 month ago, my S7, Verizon phone, was noticeably bloated and warm after 3 hours on charge, using USB cable on computer. (USB 3.0 with plenty of power). Discovered that the battery was over twice the size and the back of the phone had come partially off. I ended up replacing the battery and now use the phone as a backup to my other phone by switching sim cards. Don't know if phone was ever hot but the battery never leaked and the phone works fine.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Had Problems w/ Mine
on October 4, 2018
Posted by: SAH107
from New Mexico
I do like the Samsung Galaxy series very much. I had a Samsung S4 for a couple years and this year I wanted to buy the Samsung S7. I bought one off of e-bay from a well known tech company (Diamond Wireless) that was refurbished but when I received my new Samsung Galaxy S7, it was not able to charge via an electrical cable and outlet. I had to buy a wireless charger through Amazon which cost me additional $$ and wait for that to arrive in the mail before I could charge my Galaxy S7. I contacted the e-bay seller and they were very professional and apologetic about the problem and agreed to give me a full refund for it, so I sent it back and I am waiting for the full refund. Once that refund is credited to my account, I can then use that same money to buy another Galaxy S7 or higher, because even though I experienced this problem, I think it had more to do with the company not doing a good job refurbishing my cell phone then it id with the actual phone. I love the Android OS. I also like many of the features and apps, etc.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Sucks
on November 11, 2018
Posted by: Bigrobs73
from Conroe, Texas
Expertise:Intermediate
I have had this thing for less than a month and it's so annoying. Freezes up runs slow. I MISS MY S6. The only reason I have tge S7Egde is because my old one got damaged and I didn't want to buy a new one so, I claimed it on insurance. Ugh...I DO NOT REXOMMEND SAMSUNG S7 EDGE
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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