| Customer Reviews Collected from bose.com |
Bose - SoundTouch 10 Wireless Speaker - Black
Average Customer Rating:
3.7
Rating breakdown 219 reviews
5 Stars
100
4 Stars
44
3 Stars
21
2 Stars
22
1 Star
32
Customer Reviews for Bose - SoundTouch 10 Wireless Speaker - Black
Customer Rating
1
I wouldn't recommend this product to anyone
on September 4, 2016
Posted by: Pauly47
Gender:Male
NOT user friendly at all I have had mine for a year and haven't used it for one hour.....will not connect to the wifi!!! Have cheap little speaker that connects in 2 sec!!! Don't spend the $$$
Written by a customer while visiting bose.com
Customer Rating
5
Great Compact System
on October 28, 2015
Posted by: Mannix
Gender:Male
The sound and quality lives up to the Bose reputation. Using is easy. Pairing is quick. My only issue is I would have liked to have stereo instead of monophonic after purchasing two systems. Great improvement for customers and increase sales for the company. Please try.
Written by a customer while visiting bose.com
Customer Rating
2
Blue tooth is really bad
on January 30, 2016
Posted by: H jones
Gender:Male
I bought this Bose sound link about a week ago and the blue tooth connectivity is bad and I don't know why even when my device (phone) is in close range to the speaker it will skip or stop playing. Bose please help me figure this out. I have never had this problem in the past with the other products I purchased
Response from bose.comBy Julius, Bose Service, February 1, 2016
Hello Hasan,
Thank you for taking the time to write a review. Connecting Bluetooth to the SoundTouch 10 should definitely be an easy process, and we apologize for the trouble. SoundTouch is designed to be simple to set up and easy to use, and we are here to help if you are having trouble with it. We have some great online resources such as www.soundtouch.com that may help, but we also have dedicated SoundTouch support agents who can help you get this working.
Please call our SoundTouch support team at 800-905-2156 so that we may assist you with this and get it working. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Thank you for taking the time to write a review. Connecting Bluetooth to the SoundTouch 10 should definitely be an easy process, and we apologize for the trouble. SoundTouch is designed to be simple to set up and easy to use, and we are here to help if you are having trouble with it. We have some great online resources such as www.soundtouch.com that may help, but we also have dedicated SoundTouch support agents who can help you get this working.
Please call our SoundTouch support team at 800-905-2156 so that we may assist you with this and get it working. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Written by a customer while visiting bose.com
Customer Rating
1
Very Disappointed
on January 7, 2016
Posted by: NorthernIL
Gender:Male
I bought the Bose 10 SoundTouch and received it today. Excited to open the box, but very disappointed with the sound. Not near enough bass that Bose is known for. I also bought the SoundLink Color. This speaker outdoes the the SoundTouch 10, in my opinion. The SoundTouch is going back tomorrow!
Response from bose.comBy Ryan, Bose Service, January 13, 2016
Thank you for taking the time to reach out on our web site. It's always nice to hear from a customer who owns multiple Bose products to compare.
In our experience, the SoundTouch 10 should definitely have some more bass, so let's check a few things. Here's how to adjust the bass: In the SoundTouch app, choose EXPLORE > SETTINGS > System settings. Then you can choose your ST10. In the BASS ADJUSTMENT section, use the + and - buttons to adjust the bass level. We can also reset the system by unplugging it for 30 seconds.
If the issue with low bass still occurs from the same audio device that you use for your Color speaker, we believe that the speaker may be defective. You can reach us at 1-800-379-2073 and we can get that exchanged for you. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
In our experience, the SoundTouch 10 should definitely have some more bass, so let's check a few things. Here's how to adjust the bass: In the SoundTouch app, choose EXPLORE > SETTINGS > System settings. Then you can choose your ST10. In the BASS ADJUSTMENT section, use the + and - buttons to adjust the bass level. We can also reset the system by unplugging it for 30 seconds.
If the issue with low bass still occurs from the same audio device that you use for your Color speaker, we believe that the speaker may be defective. You can reach us at 1-800-379-2073 and we can get that exchanged for you. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com
Customer Rating
5
i expected what i got
on August 22, 2016
Posted by: 42November
Gender:Male
the st10 is my first bose speaker system i've used the ear buds before. it's compact, stylish, and sounds great. even when i crank it up for Free Bird! plus the operation/controls are at your finger tips on your phone or tablet
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Music******************************
on March 21, 2016
Posted by: Lucky369
Gender:Male
I'm a big fan of bose music system since they have very pretty awesome design. Easy to set up. For bed room it is nice to have. specially if you want to gift someone it is a best option. In my home I have Home theatre, headphones and I have gifted to family and other friends.
Written by a customer while visiting bose.com
Customer Rating
4
Where is Apple Radio?
on September 13, 2015
Posted by: Dave
Gender:Male
Nice speaker sound. Excellent price. Where is Apple Radio? It needs Apple Radio.
Written by a customer while visiting bose.com
Posted by: Rita
Gender:Female
Verified Purchase:Yes
I love my Soundtouch 10 in white. It compliments my bathroom nicely and is the perfect size to be unobtrusive. Of course it still provides Bose quality sound! The Bluetooth feature is a HUGE plus. I wish this had been available when I purchased my other Soundtouch speakers.
Written by a customer while visiting bose.com