| Customer Reviews Collected from bose.com |
Bose - SoundTouch 10 Wireless Speaker - Black
Average Customer Rating:
3.7
Rating breakdown 219 reviews
5 Stars
100
4 Stars
44
3 Stars
21
2 Stars
22
1 Star
32
Customer Reviews for Bose - SoundTouch 10 Wireless Speaker - Black
Customer Rating
5
Sound good
on September 18, 2017
Posted by: MC
Gender:Male
I was going for one speaker, but I bought two of these. And I made them a stereo pair, and sounds much better.
Written by a customer while visiting bose.com
Posted by: Roaddog 10
Verified Purchase:Yes
Once u hear the sound touch, u will be sold. The sound touch speakers will blow u away. the clear sounds will not let u shut sit off, All fives..
Written by a customer while visiting bose.com
Customer Rating
5
I love it!
on November 21, 2015
Posted by: Chazho
I recently bought a SoundTouch 30 Series III, and really like it! The sound quality is very good. The iPhone/iPad app is quite good, with great features, and very easy to use. Documentation could explain in more detail how to use the app, with tips, etc. There were a few things I had trouble with at first, but once I figured those things out, it has been great!
Written by a customer while visiting bose.com
Customer Rating
1
Speaker died within 2 years. It used to be great
on March 3, 2019
Posted by: Iggy
Gender:Female
Length of ownership:1 year or longer
This speaker was given to my husband and I as a gift. It Worked great for the first year then went downhill after that. Started with the Wi-Fi and Bluetooth connection unable to connect then the speaker died.Trying to find an email for customer support and unable to. Very Disappointed as this speaker had great sound quality and I really loved it I just wished it had the longevity most Bose products have
Written by a customer while visiting bose.com
Customer Rating
1
Constant Problems
on July 10, 2019
Posted by: nope
Length of ownership:1 year or longer
I don’t even know where to begin. Updates every week that disrupt what little service I can get. Speakers stop playing in the middle of a song and as a massage therapist it’s pretty unacceptable. Constantly have to reconnect to Wi-Fi. Cannot create a speaker pair but each will play fine separately. The list goes on. Get a Sonos.
Response from bose.comBy Zoe , Bose Support , July 18, 2019
Hello,
Thanks for taking the time to review the SoundTouch 10 speaker, we really appreciate your feedback.
I am really sorry to hear that you had issues with connection, the SoundTouch 10 speaker is reliant on a good WiFi connection which would explain the audio drop out. In this instance, I would recommend rebooting your router and making sure it has adequate signal strength. If you are still experiencing issues I would highly recommend that you call the customer care team as they would be more than happy to help you!
I hope this helps.
Thanks for taking the time to review the SoundTouch 10 speaker, we really appreciate your feedback.
I am really sorry to hear that you had issues with connection, the SoundTouch 10 speaker is reliant on a good WiFi connection which would explain the audio drop out. In this instance, I would recommend rebooting your router and making sure it has adequate signal strength. If you are still experiencing issues I would highly recommend that you call the customer care team as they would be more than happy to help you!
I hope this helps.
Written by a customer while visiting bose.com
Posted by: Jack
Gender:Male
Verified Purchase:Yes
It doesn't get any more convenient than this. Throw in the Bose quality and you will never buy another vendor's product. Audio on wireless and Bluetooth is the best thing EVER. Move it where you need it. Available to multiple audio sources. WHO KNEW ?!?!?
Written by a customer while visiting bose.com
Customer Rating
4
EXCELLENT single transducer speaker
on November 17, 2015
Posted by: Alan_Chi607
Gender:Male
Bought this, seeing that I needed something compact but produces excellent sound. The SoundTouch 10 uses a single "unidome" transducer which is extremely impressive for its 2.5 inch size. The lack of a seperate tweeter and woofer means that phase distortion is extremely low and crossover problems are eliminated.
The SoundTouch 10 has extremely impressive bass, mids and treble for such a small speaker and a single transducer. It feels extremely well made, and the reinforced bass cabinet is obviously doing its job - no matter how high I crank this thing up, cabinet resonance and vibration are extraordinarily low - meaning that the sound is more focused, clear and articulate.
In addition, even though the SoundTouch app has some problems with Spotify presets, the app is very responsive and setting up the speaker was relatively pain-free. The presets are really what differentiates Bose's wireless music systems from their competitors. You don't even have to turn on your smartphone/laptop, as long as you've set it up with SoundTouch app previously, you can just press any one of the preset buttons (1 to 6) on the speaker and it automatically starts Spotify playlists or whatever you've set as a preset.
I highly recommend the Bose SoundTouch 10 for people with small-medium rooms. The sound is packed with detail AND power. You don't have to sacrifice detail in the treble for more bass, or vice versa. Plus, the addition of wireless connectivity just makes it THAT much more attractive and user-friendly to use.
Congratulations Bose. Amar would be proud. Listening to classical music on this just takes you to another level. Modern rock/pop genres also benefit hugely from this speaker's extremely clean, tight bass with very intimate and highly detailed vocals. LOVE IT.
The SoundTouch 10 has extremely impressive bass, mids and treble for such a small speaker and a single transducer. It feels extremely well made, and the reinforced bass cabinet is obviously doing its job - no matter how high I crank this thing up, cabinet resonance and vibration are extraordinarily low - meaning that the sound is more focused, clear and articulate.
In addition, even though the SoundTouch app has some problems with Spotify presets, the app is very responsive and setting up the speaker was relatively pain-free. The presets are really what differentiates Bose's wireless music systems from their competitors. You don't even have to turn on your smartphone/laptop, as long as you've set it up with SoundTouch app previously, you can just press any one of the preset buttons (1 to 6) on the speaker and it automatically starts Spotify playlists or whatever you've set as a preset.
I highly recommend the Bose SoundTouch 10 for people with small-medium rooms. The sound is packed with detail AND power. You don't have to sacrifice detail in the treble for more bass, or vice versa. Plus, the addition of wireless connectivity just makes it THAT much more attractive and user-friendly to use.
Congratulations Bose. Amar would be proud. Listening to classical music on this just takes you to another level. Modern rock/pop genres also benefit hugely from this speaker's extremely clean, tight bass with very intimate and highly detailed vocals. LOVE IT.
Written by a customer while visiting bose.com
Customer Rating
3
App needs MAJOR improvements.
on November 24, 2016
Posted by: amp396
Gender:Female
Bought this earlier this year and was initially impressed. Was using both the desktop and iPhone app seamlessly with iHeart Radio, my iTunes library, and Pandora with terrific sound quality. I felt I needed to write a review because the app for both services is TERRIBLE nowadays! Not only does it never find my Bose system online, but it constantly needs updating. Half the time I have to reset the system so that my laptop and phone can find it again. It's frustrating that more time is spent resetting the speaker than actually using it.
Response from bose.comBy Ryan, Bose Service, November 25, 2016
Thank you for taking the time to share your experience with our SoundTouch ecosystem. We are glad to hear that you were impressed with the speaker upon purchased and would like to help.
One thing we'd like to let you know about is the recent software update that was released last week. Let's start by making sure that you have the latest SoundTouch software update.
If you continue to experience connectivity issues, we'd love to speak with you when you are home with the system. You can reach our dedicated line for Soundtouch wireless specialists at 800-905-2156 and we’ll be able to help you with that through troubleshooting to ensure that you have the seamless one touch experience that this system is designed to offer.
One thing we'd like to let you know about is the recent software update that was released last week. Let's start by making sure that you have the latest SoundTouch software update.
If you continue to experience connectivity issues, we'd love to speak with you when you are home with the system. You can reach our dedicated line for Soundtouch wireless specialists at 800-905-2156 and we’ll be able to help you with that through troubleshooting to ensure that you have the seamless one touch experience that this system is designed to offer.
Written by a customer while visiting bose.com