| Customer Reviews Collected from bose.com |
Bose - SoundTouch 10 Wireless Speaker - Black
Average Customer Rating:
3.7
Rating breakdown 219 reviews
5 Stars
100
4 Stars
44
3 Stars
21
2 Stars
22
1 Star
32
Customer Reviews for Bose - SoundTouch 10 Wireless Speaker - Black
Customer Rating
1
Great Sound. AWFUL Set-Up and the Apps Blow
on February 13, 2019
Posted by: Michael
Gender:Male
Length of ownership:1 year or longer
I never write reviews, but Bose put it out so its on them. I bought 2 Soundtouch 10s almost a year ago my office. I use Windows 10 and Android. The Android installation process was so quirky I thought I had a Beta version by mistake. When it did work, it was very unreliable but really limited in scope, The Win 10 (Surface Pro 3) just did not work. Period. Just software junk. Finally, done wasting otherwise productive time (which BOSE is free to reimburse me for lol), I stashed them both in the closet. But, ever the optimist , I broke them out yesterday and downloaded the apps and, although a broader range of functionality, they still suck. Such a disappointment from a company like this.
Response from bose.comBy Mohsin_S, Bose Support, February 15, 2019
Hello Michael,
Thanks for providing your review of the SoundTouch 10 wireless systems. We're sorry you're having trouble configuring your speaker with your devices. This is not the experience we want you to have. Just so that you know, we have a dedicated support team available to help you ensure you're getting the most out of your SoundTouch 10. We encourage you to reach out to us by clicking here: https://bose.life/2v8YQJ0
We appreciate hearing this feedback. We'll continue working on improving our products and software and certainly pass this information along to our development team.
Thank you again
Thanks for providing your review of the SoundTouch 10 wireless systems. We're sorry you're having trouble configuring your speaker with your devices. This is not the experience we want you to have. Just so that you know, we have a dedicated support team available to help you ensure you're getting the most out of your SoundTouch 10. We encourage you to reach out to us by clicking here: https://bose.life/2v8YQJ0
We appreciate hearing this feedback. We'll continue working on improving our products and software and certainly pass this information along to our development team.
Thank you again
Written by a customer while visiting bose.com
Customer Rating
1
Doesn't Stay Connected
on April 12, 2019
Posted by: Client
Gender:Female
Length of ownership:6 months
Had these speakers for well over 6 months and have nothing but problems. They constantly disconnect and I have to troubleshoot with them every morning and most afternoons.
Response from bose.comBy Charlotte, Technical Support, April 23, 2019
Hello. Thank you for your review of the SoundTouch 10 Wireless Speaker.
I am sorry to hear that you are having problems with connectivity.
Your speakers could be disconnecting due to the set up of your network.
I would strongly recommend that you contact our Customer Service and Technical Support team.
Here is a link to our Global page: https://bose.life/2WPxenI
Select your country and scroll to the bottom of the page where you will see a 'Contact Us' link.
Best Wishes
I am sorry to hear that you are having problems with connectivity.
Your speakers could be disconnecting due to the set up of your network.
I would strongly recommend that you contact our Customer Service and Technical Support team.
Here is a link to our Global page: https://bose.life/2WPxenI
Select your country and scroll to the bottom of the page where you will see a 'Contact Us' link.
Best Wishes
Written by a customer while visiting bose.com
Customer Rating
4
Good sound, strong bass.
on October 19, 2019
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Speakers have beautiful appearance and many features. Volume is many times larger than the size of the speaker.
Bluetooth can receive stable signals continuously at long distances.
The speaker also has an auto off feature after 20 minutes of non-use.
However, the service is supported without Vietnamese music. The radio also has no Vietnamese language channel.
Bluetooth can receive stable signals continuously at long distances.
The speaker also has an auto off feature after 20 minutes of non-use.
However, the service is supported without Vietnamese music. The radio also has no Vietnamese language channel.
Written by a customer while visiting bose.com
Customer Rating
4
great sound
on November 3, 2015
Posted by: adrian1989
Gender:Male
I love the sound off it and it sounds loud for a very small speaker , just wished it had a little more bass
Written by a customer while visiting bose.com
Customer Rating
4
Need more Presets !
on December 1, 2015
Posted by: AP Hill
Gender:Male
I have 2 SoundTouch 10 systems and the Wave SoundTouch system. There are not enough presets on the app. I can see that the remote only holds six but the apps could easily hold more presets, please consider adding more.
Written by a customer while visiting bose.com
Posted by: ALEF
Gender:Male
Verified Purchase:Yes
I bought it two weeks ago and I am very satisfied with his performance .The sound is impeccable!
Written by a customer while visiting bose.com
Customer Rating
5
Love it
on December 19, 2015
Posted by: ant
Gender:Male
I bought it about a month ago and love it. It is a good speaker and works perfectly with my SoundTouch 10
Written by a customer while visiting bose.com
Customer Rating
4
Great speaker , horrible set up and app
on December 20, 2015
Posted by: modor278
Gender:Female
I love the concept, sound and price point of the Soundtouch but the set up was not intuitive and the app was buggy and frustrating. I have several other Bose products where set up was simple and intuitive so I was very surprised with this product.
Response from bose.comBy Jason G, BoseSupport, December 29, 2015
Thanks for taking the time to leave this review. We're surprised as well by the setup difficulty you had. We'd like to learn more about the problem you had and assist in any way we can.
Could you send us an email to technicalsupport@Bose.com and we'll do what we can to help?
Thanks!
Could you send us an email to technicalsupport@Bose.com and we'll do what we can to help?
Thanks!
Written by a customer while visiting bose.com