| Customer Reviews Collected from bose.com |
Bose - SoundTouch 30 Series III Wireless Music System - Black
Average Customer Rating:
4.2
Rating breakdown 136 reviews
5 Stars
88
4 Stars
19
3 Stars
10
2 Stars
6
1 Star
13
Customer Reviews for Bose - SoundTouch 30 Series III Wireless Music System - Black
Customer Rating
3
Love it! --- But.....
on June 19, 2016
Posted by: AceSpacely
Gender:Male
Love the Bose products... I got the Soundtouch 30... I really enjoy the richness of the music that comes out of it... I would really like it much more if the unit would stop not recognizing my NAS drive.. Many times I have to reset the unit to factory default.. Other than this, it is an awesome product. I give it three stars...
Response from bose.comBy Julius, Bose Service, June 24, 2016
Hello there,
Thank you for the review. We appreciate the feedback and are glad to hear that you are enjoying the great sound of the SoundTouch 30 system. The system should recognize your NAS drive and we would like to help you with that. We have great resources to help you with that including the www.soundtouch.com site and our dedicated SoundTouch support groups at 800-905-2156. We are available Monday through Friday 9am to 9pm EST and we can definitely help you get that working.
Thank you for the review. We appreciate the feedback and are glad to hear that you are enjoying the great sound of the SoundTouch 30 system. The system should recognize your NAS drive and we would like to help you with that. We have great resources to help you with that including the www.soundtouch.com site and our dedicated SoundTouch support groups at 800-905-2156. We are available Monday through Friday 9am to 9pm EST and we can definitely help you get that working.
Written by a customer while visiting bose.com
Customer Rating
4
Great Soud BUT
on July 10, 2016
Posted by: EdgarH1
Gender:Male
Great sound , but as other customers i have a big problem with the connectivity using the wifi feature. Is working fine using the bluetooth link with my computer or phone. The app is one the worst app i have ever seen. A lot to improve in connectivity and software.
Written by a customer while visiting bose.com
Customer Rating
5
Replaced my Vandersteens and not looking back
on November 5, 2015
Posted by: gcdiva
Just bought this trying to downsize everything in my life and what an amazing piece of electronics. Sound quality is excellent, it's easy to set up and easy to stream from computer or using the explore button to access online music. Only annoying thing is when you download the app on your computer you end up with some file called "Homer files" I am still trying to get rid of it. Come on Bose, you can do better than this in the tech department if you can create this machine.
Written by a customer while visiting bose.com
Customer Rating
1
Good speakers abysmal wifi
on February 16, 2016
Posted by: Mike m
Bought this yesterday fantastic sound but only when you plug in using a wire as the wireless did not work. Spent 3 hours trying to set it up, including 1 hour on the phone to the help line,(and they were very helpful) however eventually gave up and took it back to the shop for a refund
Response from bose.comBy Gary, Bose Service, February 18, 2016
Hello Mike m,
We're sorry to learn of the disappointing experience but appreciate that you gave the system a chance. We hope you'll try us again in the future.
We're sorry to learn of the disappointing experience but appreciate that you gave the system a chance. We hope you'll try us again in the future.
Written by a customer while visiting bose.com
Customer Rating
5
Haven't owned a radio in many years
on May 4, 2016
Posted by: USMC
Gender:Male
This is a wonderful radio. Good sound, good looking and stations from all parts of the world. Whodathunkit.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on November 2, 2015
Posted by: Xflex
Gender:Male
I plugged my 110v Bose SoundTouch 30 in to 220V outlet
Is it possible to fix it?
I did run it for 2 day on 220v outlet and now itis not working
Written by a customer while visiting bose.com
Customer Rating
1
trouble all the time
on December 17, 2016
Posted by: pablo
Gender:Male
When it works is awesome. but for a few days the speaker don't recognize the wifi network inspite of rebooting and follow all the instructions....
not easy to use, and more important, not reliable.
not easy to use, and more important, not reliable.
Response from bose.comBy Ryan, Bose Service, December 19, 2016
Thank you for taking the time to share your experience. We are glad that you enjoy the speaker when everything is working properly. We share your concerns about inconsistent response with your wifi network and would like to help. You can reach our dedicated line for Soundtouch wireless specialists at 800-905-2156.
Written by a customer while visiting bose.com
Customer Rating
5
The music you want the way you want it
on July 2, 2016
Posted by: ben2121
Gender:Male
I love this system. It allows me to listen to my music the way I want. The music sounds amazing, and there is no "setup" whenever I listen. It truly is push and play, with amazing quality. I can't praise it eonough.
Written by a customer while visiting bose.com