bose.com Customer Reviews Collected from bose.com
Bose - SoundTouch 30 Series III Wireless Music System - Black
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 136 reviews
5 Stars
88
4 Stars
19
3 Stars
10
2 Stars
6
1 Star
13
Customer Reviews for Bose - SoundTouch 30 Series III Wireless Music System - Black
Customer Rating
2 out of 5
2
Very difficult to use wit a computer, pad,iphone.
on October 11, 2016
Posted by: zap100
Gender:Male
6 months into the Sound design 30: sound is good but going with multiple devices is not recreational activity.
Response from bose.comBy RyanBose ServiceOctober 19, 2016
Thank you for taking the time to share your experience with the SoundTouch 30 speaker. We are glad to hear that you are enjoying the sound quality. Our goal with SoundTouch technology is to create a seamless experience with the easy touch of a button within the app. The devices that you've mentioned in your review title are all compatible sources and we'd love to work with you to ensure that you are enjoying the speaker without difficulty. Please give our technical experts a chance to help. You can reach our dedicated line for Soundtouch wireless specialists at 800-905-2156 and we’ll be able to help you with that.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Impressive Sound
on February 7, 2019
Posted by: Lee
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought a SoundTouch 30 for my brother for Christmas, and was so impressed after he turned it on and tried it out that I went and purchased one for me after Christmas. Very impressive, the sound is perfect. I bet the neighbors can hear it!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Amazing sound
on July 20, 2019
Posted by: StevenM
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Worth every penny, everything about this speaker is amazing. Bose is superior!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
great sound
on January 1, 2016
Posted by: dean
i bought this last week top of the line speaker sounds great
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
No sound
on August 25, 2019
Posted by: Hemant
Gender:Male
Length of ownership:1 week
Felt terrible .....out of excitement I opened & set up the sound touch 30 III n to my luck there is NO SOUND. No customer care support available..poor website has loaded garbage
Response from bose.comBy Tegan Customer Support August 28, 2019
Hello Hemant,

We are so sorry to hear that you have had this experience with your SoundTouch 30 III would love to do what we can to assist you with this matter. We recommend in getting in touch with your regions Bose product support team, if you are still experiencing issues with getting through to us you can always send us a direct message on Facebook or Twitter and a team member there will also be able to assist you with this matter.

We thank you for taking the time to provide us with your review.
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
Piece of junk
on October 10, 2019
Posted by: boseiscrap
Gender:Female
Length of ownership:1 year or longer
No airplay support. Keeps dropping network. Don't buy bozo!
Response from bose.comBy Kerri Customer SupportOctober 15, 2019
Hi there,

Thank you for taking the time to review the SoundTouch 30.

I'm sorry to hear of the issues you seem to be having with your speaker dropping off of your network.

I would recommend resetting your router, this should help resolve any issues you may be experiencing on your network end. If your issue is not resolved, there may be an issue with your router settings. I would recommend getting in contact with us here: https://bose.life/1RwxI8E, we'd love to assist you!

Kindest,

Kerri - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
She was died too early
on June 12, 2019
Posted by: Prinshad
Gender:Male
Length of ownership:1 year or longer
Superb sound quality , there is no rival against her.
But it doesn't get on since last week,the device is dead.
Totally disappointed with the products ie sound sport and sound touch .That too I purchased on mid 2017 .
I was a proud owner of Bose but now I totally regret
Response from bose.comBy KerriTechnical SupportJune 14, 2019
Hi Prinshad,
Thank you for taking the time to review the SoundTouch 30.
I'm glad to hear that you enjoyed the sound quality from this system. I'm sorry to hear that the system is no longer functioning. I would recommend trying a different power cord to make sure this isn't causing your issue. If you are still experiencing the same issue, I would recommend reaching out to our Technical Support team. One of our agents will be more than happy to assist you!
Thank you for your feedback!
Kindest,
Kerri
Technical Support Specialst
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Total enjoyment
on November 25, 2015
Posted by: Robert85262
Gender:Male
Verified Purchase:Yes
First month has been fun and very enjoyable. Looking to add another soon when stereo added.
Written by a customer while visiting bose.com
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