| Customer Reviews Collected from bose.com |
Bose - SoundTouch 30 Series III Wireless Music System - Black
Average Customer Rating:
4.2
Rating breakdown 136 reviews
5 Stars
88
4 Stars
19
3 Stars
10
2 Stars
6
1 Star
13
Customer Reviews for Bose - SoundTouch 30 Series III Wireless Music System - Black
Customer Rating
4
I could not connect via bluetooth
on February 8, 2019
Posted by: DS
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I could not connect via bluetooth. I only can use this via wifi ethernet. I could not see the bluetooth option in setting menu.
Written by a customer while visiting bose.com
Customer Rating
2
Clarity
on May 25, 2019
Posted by: KP
Gender:Female
Length of ownership:1 week
I have several Bose products & love each of them.I recently purchased Bose SoundTouch 30. I'm so dissapointed! It is not the quality sound I have with my other Bose. The ease of operation is awesome but I want quality sound.
Response from bose.comBy Andy, Technical Support, June 7, 2019
Hey KP, thanks for your review of our SoundTouch 30 Speaker. I'm delighted to hear that you love the design and ease of use for the speaker, but sorry to hear that you're experiencing audio quality issues, this is very unusual and not expected behavior. I encourage you to contact product support in your region and we'd love to get the audio quality issues resolved. We look forward to hearing from you soon, and thanks for your support of Bose products! Andy - Bose Support
Written by a customer while visiting bose.com
Customer Rating
3
I wish
on August 31, 2019
Posted by: Dion5678
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I wish this thing has battery so i can bring it out on the beach or out in the park while doing barbecue.
Its just a great thing to have a good sound quality speaker and mobility so i can bring it anywhere without having to be plugged-in all the time. Thank you.
Its just a great thing to have a good sound quality speaker and mobility so i can bring it anywhere without having to be plugged-in all the time. Thank you.
Written by a customer while visiting bose.com
Customer Rating
3
Excellent sound quality,setup/connectivity junk
on November 29, 2019
Posted by: Unk
Gender:Male
Sound quality is very good,setup/connectivity software isn't.Windows and Android Soundtouch app's can't find speaker.I will live with partial control because I primarily use AUX input for HI-RES digital audio player.
Response from bose.comBy Kerri , Customer Support, December 2, 2019
Hi Unk,
I'm so glad to hear that you feel the sound quality is excellent!
I'm sorry to hear that you have experienced some issues with the connectivity, this is not normal behavior. We would love to get some additional information from you so we can assist you in resolving your issue. I would recommend getting in contact with us here https://www.bose.com/en_us/contact_us.html. We would be more than happy to assist you!
Thank you for your review!
Kindest,
Kerri - Customer Support
I'm so glad to hear that you feel the sound quality is excellent!
I'm sorry to hear that you have experienced some issues with the connectivity, this is not normal behavior. We would love to get some additional information from you so we can assist you in resolving your issue. I would recommend getting in contact with us here https://www.bose.com/en_us/contact_us.html. We would be more than happy to assist you!
Thank you for your review!
Kindest,
Kerri - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Awesome Sound but.....
on December 29, 2019
Posted by: LynnD
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I purchased the Sound Touch 30 and 10 a little over 6 months ago. The sound is awesome however, the app is horrible. It is not compatible with iOS Mojave and nobody seems to have a fix for it. Bose blames Apple and Apple blames Bose. Get it together. This has awesome features I can't use. I'm sure I'm not the only one waiting a solution.
Response from bose.comBy Jeff G, Customer Support, December 31, 2019
Hello Lynn,
Thanks for your feedback regarding the SoundTouch 30 system.
It's great to hear you were impressed by sound quality but I'm sorry to hear you have had issues with the SoundTouch app. It certainly is compatible with Mac OS Mojave. Security restrictions of the operating system means you will need to allow unidentified developers to access the app. Information regarding this can be found here: https://apple.co/37t0pCq.
I hope this helps. If you need any assistance, do not hesitate to get in touch with support here: https://bose.life/2Xll2Lo. We will be more than happy to help!
Kind regards,
Jeff G - Customer Support
Thanks for your feedback regarding the SoundTouch 30 system.
It's great to hear you were impressed by sound quality but I'm sorry to hear you have had issues with the SoundTouch app. It certainly is compatible with Mac OS Mojave. Security restrictions of the operating system means you will need to allow unidentified developers to access the app. Information regarding this can be found here: https://apple.co/37t0pCq.
I hope this helps. If you need any assistance, do not hesitate to get in touch with support here: https://bose.life/2Xll2Lo. We will be more than happy to help!
Kind regards,
Jeff G - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent speaker!
on December 31, 2019
Posted by: Virgilio
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I've been owning Bose speakers for years. I'm always happy with their quality. This particular one (SoundTouch 30) is great! The sound that comes from this speaker is excellent. I'm so proud to play my music in such a high quality speaker.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 4, 2020
Posted by: MK
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] So far having an amazing sound and experience with this beast. Sharp sound and awesome bass. One annoying thing is that it always connects to the last connected bluetooth device even if its playing something else using sound touch app.
Written by a customer while visiting bose.com
Customer Rating
5
Insane sounds !!
on January 13, 2020
Posted by: Sajith
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] It is unbelevable for the size of this speaker and the crystal clear sound it creats. Love the number assinging system for the favorite music apps and so many internaion radio staions availbe to listen. App is well designed and great features. Has a premium feel to the speaker and light weight. Thank you BOSE for a great affordable product as always.
Written by a customer while visiting bose.com