| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
4
I wish it had a sound equalization feature.
on March 8, 2017
Posted by: Rick
Gender:Male
I liked the easy setup and blue tooth compatibility. The system is powerful and clean when playing CD's at moderate volume but I wish Bose would provide an app to allow user to enhance certain frequencies, particularly the high end. At lower volumes and with streamed music these frequencies are just not distinct, even with the bass reduced..
Written by a customer while visiting bose.com
Customer Rating
2
BUMMER
on July 1, 2020
Posted by: BIRDY
Length of ownership:6 months
THIS IS THE SECOND SUCH WAVE SOUNDTOUCH I'VE BOUGHT AND TRASHED FOR THE SAME REASON.
I HOPED TO USE ITS RADIO AS WELL AS TO PLAY CDS. EACH WAVE PERFORMED
WELL ENOUGH FOR 5 OR 6 MONTHS, THEN BEGAN TO EAT THE CDS. LITERALLY.
IT CREATED VISIBLE/AUDIBLE INCISIONS IN THE CDS OR ABORTED THE FINAL
MOVEMENTS. OR BOTH.
I KNOW (TOO WELL) THAT CDS ARE PASSE. AND THAT THIS BOSE ITERATION
IS PROB ITS LAST.
BUT TO PRODUCE AND SELL SUCH FAILED PRODUCTS IS DISGRACEFUL.
I BUY BOSE FOR ITS MUSIC SYSTEM.
I STILL GET THE RADIO.
LOST THE MUSIC MONTHS AGO.
AM VERY DISAPPOINTED. INDEED, BITTER.
I HOPED TO USE ITS RADIO AS WELL AS TO PLAY CDS. EACH WAVE PERFORMED
WELL ENOUGH FOR 5 OR 6 MONTHS, THEN BEGAN TO EAT THE CDS. LITERALLY.
IT CREATED VISIBLE/AUDIBLE INCISIONS IN THE CDS OR ABORTED THE FINAL
MOVEMENTS. OR BOTH.
I KNOW (TOO WELL) THAT CDS ARE PASSE. AND THAT THIS BOSE ITERATION
IS PROB ITS LAST.
BUT TO PRODUCE AND SELL SUCH FAILED PRODUCTS IS DISGRACEFUL.
I BUY BOSE FOR ITS MUSIC SYSTEM.
I STILL GET THE RADIO.
LOST THE MUSIC MONTHS AGO.
AM VERY DISAPPOINTED. INDEED, BITTER.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 3, 2020
Hey Birdy,
I'm sorry that you're experiencing some problems with the CD player on your Wave system. It's really strange that your CDs are becoming damaged after being inserted into the system. Your system does come with a 1-year warranty period so if you've only had it for 5 or 6 months we'll be able to repair the system at no cost. If the system is older, we have some great options available. http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
I'm sorry that you're experiencing some problems with the CD player on your Wave system. It's really strange that your CDs are becoming damaged after being inserted into the system. Your system does come with a 1-year warranty period so if you've only had it for 5 or 6 months we'll be able to repair the system at no cost. If the system is older, we have some great options available. http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Terrific features
on January 20, 2022
Posted by: Donna2519
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I’ve bought Bose radios for years and there’s no other like them for quality. I bought one for my bedroom a few months ago but when the one in my living room was having problems with the CD player (after having that radio for well over 20 years) I had to get a new one.
Written by a customer while visiting bose.com
Customer Rating
5
GREAT FEATURES
on May 23, 2022
Posted by: none
Gender:Female
Length of ownership:1 month
music sound, color, size, dependable, quality of the radio
Written by a customer while visiting bose.com
Customer Rating
5
I like the Bose Wave Radio!
on May 25, 2022
Posted by: Steve
Gender:Male
Length of ownership:1 month
I bought this a week or so ago and like it very much.
Written by a customer while visiting bose.com
Customer Rating
5
Can’t Beat a Bose
on May 25, 2022
Posted by: Kim B
Gender:Female
Length of ownership:1 year or longer
This is our 3rd Wave Radio/CD- that is we own 3 now, not that we’ve replaced them! 100% satisfied and highly recommend. Superior sound for such a small unit.
Written by a customer while visiting bose.com
Customer Rating
5
Great for the money.
on May 26, 2022
Posted by: Sets
Gender:Female
Length of ownership:1 week
Just purchased the product. Very happy with the radio/cd player.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound.
on May 27, 2022
Posted by: Stoneman
Gender:Male
Length of ownership:1 week
Love the sound quality, the FM antenna should have been included.
Written by a customer while visiting bose.com