| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
5
Excellent distinctive features!
on March 21, 2023
Posted by: Doc
Gender:Female
Length of ownership:1 month
I bought my Bose last month to replace my old one and it is fantastic. Bose has been my sound system since the early 90's.
Written by a customer while visiting bose.com
Customer Rating
5
Very satisfied.
on May 11, 2023
Posted by: Larry
Gender:Male
Length of ownership:1 week
I think you may want to include an fm antenna with all wave 4 systems.
Written by a customer while visiting bose.com
Customer Rating
2
Great Product when it works
on April 13, 2020
Posted by: TxTerp
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I received my SoundTouch IV in July 2018 as a birthday present and shortly after that had to send it in for servicing. WiFi connection wasn't working. I would highly advise the Buyer to be somewhat Tech Savvy as you will have to re-pair the WiFi connection periodically. Fast forward to today and the system is back at the Repair Facility (now on my nickel) to again repair the WiFi connection feature. If you don't mind an expensive AM FM Radio / CD Player this is the system for you. I wrote the first repair off to Infant Mortality Failure but having the same failure again in 2 years leads me to think that there is a flaw in the design of the WiFi connection feature. i have several Bose Products and this is the only one that I've ever had problems with so I'm giving them the benefit of the doubt and a second chance to fix my SoundTouch System.
Response from bose.comBy Andy, Customer Support, April 14, 2020
Hey,
It's great to hear of your continued support of Bose products! Sorry to hear that you've had to book this system in for repair - this is highly unusual. Happy to hear that our customer service team managed to resolved these issues for you.
In the unlikely event you experience difficulties setting up your speaker, our helpful guide at https://bose.life/327W18K will talk you through the process.
Andy - Customer Support
It's great to hear of your continued support of Bose products! Sorry to hear that you've had to book this system in for repair - this is highly unusual. Happy to hear that our customer service team managed to resolved these issues for you.
In the unlikely event you experience difficulties setting up your speaker, our helpful guide at https://bose.life/327W18K will talk you through the process.
Andy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love it, replaced my old Bose
on September 12, 2020
Posted by: JenniferA
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I was very excited to find this model with CD player and the Bose sound quality.
Written by a customer while visiting bose.com
Customer Rating
5
I wanted a reliable table radio and CD player.
on December 18, 2020
Posted by: Chris
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love my Wave Radios. They always perform to my expectations
Written by a customer while visiting bose.com
Customer Rating
5
Classic Bose with extras
on December 30, 2020
Posted by: Trish B
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Purchased for my husband as a Christmas gift. He loves it. Sound is amazing. Easily connected to Mac and iPhone.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on January 7, 2021
Posted by: Vic
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I been wanting one for years finally brought one over the holidays best purchase I made in a long time glad I did it I have friends that have one for years and still love theirs
Written by a customer while visiting bose.com
Customer Rating
4
Very pleased with the quality of the product!
on February 16, 2022
Posted by: Tom61
Gender:Male
Length of ownership:1 week
Have had for unit one week; using in bedroom in place of a GE AM/FM radio & alarm with NO remote. It is the 3rd such Bose system we have owned. 2nd one is in operation in kitchen area. Improvement is needed in size of both the remote and visual display on the unit! We are over 65 and larger sizes would benefit our ability to activate and control
Written by a customer while visiting bose.com