| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
2
Great Sound Terrible reception
on December 24, 2022
Posted by: Buddy
Gender:Male
Length of ownership:1 month
I bought this for my selfie Christmas. The sound on the stations that it will pick up is great.
The problem is it will not pick up the station that I listen to the most. I have a $50 am-fm clock radio that picks the station up great and the Bose will not. I will try the Bose wave IV antenna when they become available. If that does the job I will keep it if not then I will regift it, because the return time will have expired. The sound is Subperb 2nd to none.
The problem is it will not pick up the station that I listen to the most. I have a $50 am-fm clock radio that picks the station up great and the Bose will not. I will try the Bose wave IV antenna when they become available. If that does the job I will keep it if not then I will regift it, because the return time will have expired. The sound is Subperb 2nd to none.
Response from bose.comBy Nelson Penney, Global Customer Service, December 26, 2022
Hello, it's great to hear you feel the sound is superb on the Wave Radio
IV. The Wave Radio has an Advanced AM/FM tuner with an onscreen text display of song and artist information. It is unusual to hear that you can't tune in to some radio stations. You can find guidance here
https://bose.life/3WIwu2t on how to find the radio stations.
If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
Thanks, Matt - Bose Customer Support
IV. The Wave Radio has an Advanced AM/FM tuner with an onscreen text display of song and artist information. It is unusual to hear that you can't tune in to some radio stations. You can find guidance here
https://bose.life/3WIwu2t on how to find the radio stations.
If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
Thanks, Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The sound is unbelievable
on December 29, 2022
Posted by: jodie
Gender:Female
Length of ownership:3 months
Bought this product about 4 months ago, loved it so much I bought one for my mom that is 94 years old and home bound, loves to listen to music every day, has brought so much enjoyment to both of us.
Written by a customer while visiting bose.com
Customer Rating
5
Great Look and Sound!
on December 29, 2022
Posted by: JAT
Gender:Female
Length of ownership:1 month
Finally treated myself and couldn't be happier! So easy and intuitive to set up. Like the system's compact size overall, though I hope the remote is enlarged in the future.
Written by a customer while visiting bose.com
Customer Rating
5
Very quick delivery and great music system
on December 31, 2022
Posted by: Mark
Gender:Male
Length of ownership:1 year or longer
We bought these for Christmas gifts and the people who got them love them plus we have had one for 3 years and love it
Written by a customer while visiting bose.com
Customer Rating
4
Very Good Music System
on December 31, 2022
Posted by: Adelio
Gender:Male
Length of ownership:1 week
I purchased this as a gift for someone in my family to replace a microsystem that was beginning to fail. I was very disappointed with the availability of prebuilt micro systems. Most reviews of the same microsystems were very off-putting. I remembered reading about the Bose Wave systems years ago and looked into the Wave IV system. I set the system up for the recipient and I was very impressed with the sound. I think its simplicity is great and was the right fit for the person receiving the gift. I know the system hasn't been updated in years but I think with a few updates this would be killer product. Built in WIFI and Bluetooth capabilities should be added as standard. Too many devices have these right out of the box and its 2022. The remote buttons should be illuminated since it’s the only source of control. Buttons should probably be returned to the unit itself as well though. The display is dated even for its original release date but I'd hope the simplicity means longevity shouldn't be a concern. A three-disc standard CD changer would be great as well. Overall, I'd say I'd recommend the product. The new owner seems to be very happy with it as well.
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on January 5, 2023
Posted by: Sj4321
Gender:Female
Length of ownership:1 month
Bought for my husband for Christmas. He was disappointed he can’t Bluetooth his music to it. Bose has fallen behind in technology.
Response from bose.comBy Nelson Penney, Customer Support, January 9, 2023
Hello,
The Wave System IV as noted in the specs does not support Bluetooth. The main use-case for this product is for listening to CDs and radio. Straightforward, great sound in a compact form factor, which suits the needs of people who still enjoy the medium of disc-based music.
If you wish to add Bluetooth to the system, you can of course connect a third party Bluetooth adapter to the 3.5mm AUX input on the back of the unit.
Kind regards,
Jeff - Customer Support
The Wave System IV as noted in the specs does not support Bluetooth. The main use-case for this product is for listening to CDs and radio. Straightforward, great sound in a compact form factor, which suits the needs of people who still enjoy the medium of disc-based music.
If you wish to add Bluetooth to the system, you can of course connect a third party Bluetooth adapter to the 3.5mm AUX input on the back of the unit.
Kind regards,
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed
on January 7, 2023
Posted by: Granbury granny
Gender:Female
Length of ownership:1 month
Bought as Christmas gift for a friend. It would not get radio stations, he returned to Bose for repair. I think Bose should send him another unit immediately instead of making him wait for repairs
Response from bose.comBy Nelson Penney, Global Customer Service, January 9, 2023
Hello, the advanced AM/FM tuner delivers clear radio reception, and you can instantly access your favorite stations with six FM and six AM presets. This is unusual to hear that your friend could not get radio stations. You can find guidance here to ensure these stations work https://bose.life/3VVa4ui
Thanks
Matt - Customer Service
Thanks
Matt - Customer Service
Written by a customer while visiting bose.com
Customer Rating
5
Our 2nd Wave Music System IV
on January 18, 2023
Posted by: Jim
Gender:Male
Length of ownership:1 week
Great product. Wonderful sound. Great addition to another room
Written by a customer while visiting bose.com