| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
1
Cam't read remote
on September 18, 2019
Posted by: Old Tony
Gender:Male
Length of ownership:1 month
My wife and I are in our eighties. We thought this would be a pleasant experience. We are not blessed with 20 20 vision, and our fingers are not nearly as agile as they once were. We can't read or operate the remote, or understand the controls. Our reception is poor for stations that we enjoy. Our new radio has become an expensive paperweight.
Response from bose.comBy Tori Mae, Customer Support , September 19, 2019
Hello Tony,
Thanks for leaving a review of the Wave SoundTouch music system IV.
I am sorry that you have had issues with controlling your system with the remote. If you have an iPad or a smartphone, you may prefer using this to control your system, there is a great tutorial here: https://bit.ly/2moDHsL.
If not our team are accessible via our social media channels or via the details on our website and would love to have a chat with you and talk yo how to work the system and answer any questions you may have.
Have a great day.
Kind Regards,
Tori Mae - Customer Support
Thanks for leaving a review of the Wave SoundTouch music system IV.
I am sorry that you have had issues with controlling your system with the remote. If you have an iPad or a smartphone, you may prefer using this to control your system, there is a great tutorial here: https://bit.ly/2moDHsL.
If not our team are accessible via our social media channels or via the details on our website and would love to have a chat with you and talk yo how to work the system and answer any questions you may have.
Have a great day.
Kind Regards,
Tori Mae - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love it!
on July 13, 2022
Posted by: Mbassail
Gender:Male
Length of ownership:1 month
I love this system! For a long time I did not have the equipment to listen to my extensive CD collection and this was a great alternative. Also the radio works great in my area with no need of an extra accessories. Very happy with it, wish I had bought before. Wish it had a bluetooth feature to use with my phone too.
Written by a customer while visiting bose.com
Customer Rating
5
Another great Wave Radio
on February 17, 2016
Posted by: Lou_the_Faz
Gender:Male
As soon as I saw this available, I knew I had to get one. I've been a Bose owner for as long as I can remember, when they released the original Wave Radio. I finally replaced my original Wave Radio with this one, and have loved it from the moment I set it up. I use it every day, and love discovering new musical sources from around the world. This takes me back to the time I was a boy listening to UHF radio in Europe, discovering new radio stations. Now I get the same experience, but with the full, rich sound I always get from Bose. You can't miss with this!
Written by a customer while visiting bose.com
Customer Rating
4
Bose Wave Radio
on September 24, 2015
Posted by: Tax Negotiator
Gender:Male
I have had two Bose Wave radios. There is no question that the sound is fantastic. But when they removed the buttons from the lid, the radio lost a lot of functionality. I could be listening to it in bed and I knew where the buttons were to reach up and change the station or CD. Now, I need a light (the remote does not light up) to see what button to push. It is a pain! The remote is so small that it can get misplaced. I already had to buy another. The radio is useless without the remote. I really wish they would bring back the set-top controls. I would not buy another Wave until they do.
Notwithstanding my frustration with no buttons, the radio itself is fantastic. I have the option to listen to Pandora. FM choices have been lousy. In fact, I wish Pandora was built into the radio, and maybe iheart.
Written by a customer while visiting bose.com
Customer Rating
5
Love the unit---esp touch tone feature--GREATSOUND
on January 27, 2019
Posted by: Crazy Horse
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought this product about a month ago, and it was delivered perfectly. The app on my ipad works great, and I love the sound, esp the touch tone feature.
Written by a customer while visiting bose.com
Customer Rating
5
Great quality for small size
on December 26, 2019
Posted by: Malin
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] great sound quality and easy to operate , very happy :-)
Written by a customer while visiting bose.com
Customer Rating
1
Easy set up, not great sound quality
on June 18, 2022
Posted by: Disappointed in LA
Gender:Female
Length of ownership:1 week
I waited for this item to be back in stock. I had one of the original purchased years ago and thought it was time to replace it with the newest. Unfortunately the sound is very muddy and the only sound setting to adjust is the bass from high normal or reduced. Even on the reduced setting the sound had a reverberation and was not clear, almost distorted compared to other Bose product as well as my JBL set up in Living room. I do not recommend this product
Response from bose.comBy Nelson Penney, Customer support, June 19, 2022
Hello, I'm very sorry to hear that you are not happy with the audio quality. I recommend that you contact our technical support team who will be more than happy to assist you with troubleshooting and service options. You can find their contact information here: https://bose.life/3Hzy1BH.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Great Features!!!
on June 29, 2016
Posted by: Renee
Gender:Female
Just brought it yesterday, up all night listening to great sound!
Written by a customer while visiting bose.com