bose.com Customer Reviews Collected from bose.com
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
5 out of 5
5
Outstanding System !!!
on September 28, 2020
Posted by: tech713
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Had this system for about 2 months. Setup was simple and quick. The quality is phenomenal and the sound is top gear. Overall, this is OUTSTANDING.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Love the Bose
on January 4, 2021
Posted by: CherylP
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Beautiful design, amazing sound and love the ability to sync online streaming services to the Bose.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Love the Bose Wave music system
on April 28, 2022
Posted by: one who loves her Bose
Length of ownership:1 week
I love my Bose Wave systems. I have 3 of them, with two having the CD feature. They
are great!
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Great CD Player!
on July 12, 2022
Posted by: Tedward
Gender:Male
Length of ownership:1 week
I was looking for a great sounding, small profile CD player as I’m downsizing from a larger stereo system. I always check with Bose first and was glad this came back in stock. My only issue is it’s lack of Bluetooth capabilities to stream music, not sure why Bose discontinued that option for the Wave system.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
BOSE WAVE RADIO IV
on November 17, 2022
Posted by: GG for MOM
Gender:Male
Length of ownership:1 month
Just bought this for my 82 mother once again and she is absolutely delighted, especially with the on-off tap feature on cover. She loves the sound and the ability to play her collection (extensive) of CD's.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Superb sound
on November 21, 2022
Posted by: Proserpina
Length of ownership:1 month
This is my second Wave IV--- one in my living room, one in my studio. Love the sound quality!
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Radio not clear, too much base
on November 22, 2022
Posted by: Andy
Gender:Male
Length of ownership:1 week
We bought two weeks ago, radio not clear. CD's work fine
Response from bose.comBy Nelson PenneyCustomer SupportNovember 22, 2022
Hi Andy,

I'm sorry that you're facing some quality issues with radio playback on your system. I'd love to help resolve this with you.

Generally, interference can be a big factor when playing the radio. Do you have any nearby electricals? I'd recommend relocating the system, or surrounding appliances to test the playback. We also have some great suggestions that you can find here - https://bose.life/3V1e7p0.

If the issue persists, please do not hesitate to contact our customer support for further assistance - https://bose.life/3V2Obte.

Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
not great
on December 5, 2022
Posted by: Mom
Gender:Female
Length of ownership:1 week
Purchased this a couple weeks ago, I had to send it back the CD player would not wofk
Response from bose.comBy Nelson PenneyGlobal Customer ServiceDecember 6, 2022
Hey there, how did you find the sound of your Wave system? I'm sorry to hear you encountered an issue with the CD Player, you can find troubleshooting to help with this at https://bose.life/3LuKjfG. Although you have returned the unit, we'd be happy to answer any remaining questions or queries, so you can try this system again without experiencing problems!
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
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