| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
5
great system for room
on February 27, 2016
Posted by: Edgar
Gender:Male
I just receive this yesterday and this is good for a room, I know I can't compare this to a surround sound because this is not a surround sound but if you can make it more stereo sound this will be great. I want to make a suggestion, In the future wave system if you can include the bass and treble because every room has a different size and shape even the cd's that you buy they are not all the same you might need this to make an adjustment, The reason why I gave this a 5 star is the sound no matter were I put the volume its clear and very clean.
Written by a customer while visiting bose.com
Customer Rating
1
More time fighting than listening.
on April 20, 2019
Posted by: t
Length of ownership:3 months
I received this unit as a gift in January 2019. Since that time I have listened to something using this maybe 3 times. I have fought with the system at least double that number of times trying to get it connected, trying to turn off an alarm you did not mean to set up, trying to get it to update, ect. When you spend more time trying to fight with a system than using it, I would say that makes it a bad product. I miss the days of simple easy to use speakers and I'm a young person. Avoid this product. The set up and user experience is not at all intuitive. You will need an instruction guide for every little thing and an hour over multiple tries to do anything with this speaker.
Response from bose.comBy Charlotte, Technical Support, April 23, 2019
Hi. Thank you for your review of the Wave SoundTouch Music System IV.
I'm sorry to hear that you have been disappointed with your experience with this system. Should you run into any issues, our customer service and technical support team are always here and happy to help.
You can find contact details via this link: https://bose.life/2WPxenI
Select your country > Scroll to the bottom and click on the 'Contact Us' feature.
Have a great day!
I'm sorry to hear that you have been disappointed with your experience with this system. Should you run into any issues, our customer service and technical support team are always here and happy to help.
You can find contact details via this link: https://bose.life/2WPxenI
Select your country > Scroll to the bottom and click on the 'Contact Us' feature.
Have a great day!
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed with loudness.
on August 17, 2016
Posted by: Rod1973
Gender:Male
I bought the unit as a present for myself as i always wanted to own one. I own 2 Soundtouch 20 units, 3 QC25, Lifestyle v25,Soundlink mini and all have exceeded my expectations but the Wave Radio just didn't cut it. Side by side the Soundtouch 20 was way more louder than the Wave and that was disappointing. Had to return it and wait to see if a newer model will improve on sound and loudness.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on September 2, 2022
Posted by: Jam
Gender:Female
Length of ownership:1 month
Very happy with all the features and the sound is amazing.
Written by a customer while visiting bose.com
Customer Rating
5
The sound quality
on December 8, 2022
Posted by: Di
Gender:Female
Length of ownership:1 week
The sound quality of this equipment is unmatched by any competitor!! The music brought me to tears!! I love it SO much!!
Written by a customer while visiting bose.com
Customer Rating
5
perfect choice
on March 25, 2023
Posted by: john46
Gender:Male
Length of ownership:3 months
This purchase brings my household population of Bose Wave music systems to three
Written by a customer while visiting bose.com
Customer Rating
5
Best ever
on June 28, 2023
Posted by: Linda
Gender:Female
Length of ownership:1 week
I love this music system!
We moved and my husband got rid of all my music systems!!
I had nothing to play my cd’s on.
This takes up so little room but sounds so big!
Best investment…. Love it!
We moved and my husband got rid of all my music systems!!
I had nothing to play my cd’s on.
This takes up so little room but sounds so big!
Best investment…. Love it!
Written by a customer while visiting bose.com
Customer Rating
3
Wave radio with CD
on September 20, 2015
Posted by: Lyn
Gender:Female
No controls on top. Prisoner of the remote. Hate it. Previous model far easier to use (remote plus hands on controls on top of unit). Need to buy additional remotes. Can't even find them on the website.
Response from bose.comBy Julius, Bose Service, September 21, 2015
Hi Lyn,
Thank you for taking the time to write a review. We appreciate the feedback. By putting all functions for the system are on the remote control you can completely control the system from afar. The system also has a touch-sensitive control pad on the top panel. Momentarily placing your hand on the touch pad can power on or off the system, snooze a sounding alarm, and reset it for the next day.
Additional remotes are available from our parts department either on chat or by phone at 800-380-4831. We are here to help Monday through Friday from 8:30am to 9pm EST and Saturday 9am to 7pm EST. Please feel free to contact us if you have any questions about the system.
Thank you for taking the time to write a review. We appreciate the feedback. By putting all functions for the system are on the remote control you can completely control the system from afar. The system also has a touch-sensitive control pad on the top panel. Momentarily placing your hand on the touch pad can power on or off the system, snooze a sounding alarm, and reset it for the next day.
Additional remotes are available from our parts department either on chat or by phone at 800-380-4831. We are here to help Monday through Friday from 8:30am to 9pm EST and Saturday 9am to 7pm EST. Please feel free to contact us if you have any questions about the system.
Written by a customer while visiting bose.com