| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
5
My great bose
on August 12, 2022
Posted by: Stanleys Bose
Gender:Male
Length of ownership:3 months
I can only say i made a good investment buying this product
Written by a customer while visiting bose.com
Customer Rating
5
Cf5gju
on September 1, 2022
Posted by: Yg t just I
Gender:Male
Length of ownership:1 week
Just wrote a quick post to 3rd week with friends and friends with the Curve and how.
Written by a customer while visiting bose.com
Customer Rating
1
Has a flaw
on December 14, 2022
Posted by: Les
Gender:Female
Length of ownership:1 week
For the amount of money I had to pay I was extremely disappointed to plug it in and find that I couldn’t even read the display due to something blocking it.
Response from bose.comBy Nelson Penney, Global Customer Service, December 19, 2022
Hey Les, we're sorry to see the display issue, but we can certainly help. We've reached out to you with a message to investigate things further. Please get back to us, so we can proceed to assist you further with this, or reach out at https://bose.life/38Q1vZs.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love it!
on November 22, 2022
Posted by: Karen
Gender:Female
Length of ownership:1 week
I finally broke down and spent my money on this radio and I'm so happy I did! Great sound and easy to set up!! Happy birthday and Merry Christmas to me!!
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound, perfect size, good delivery
on August 10, 2022
Posted by: Debe72
Gender:Female
Length of ownership:1 month
Dream fulfilled, bought one many years ago as a gift and always wanted one for myself, but put it off for cost. Finally I have it and love it, don't wait!
Written by a customer while visiting bose.com
Customer Rating
1
Poor Bass
on March 20, 2016
Posted by: Dave
Gender:Male
We have been using speakers of other brands in the past. After hearing amazing reviews of Bose systems and seeing the performance at our friend's place we decided to purchase Wave Sound Touch IV. But now after using it for 2 days, I must say I am highly disappointed with the performance of my system. Nice bass - something that I saw in Bose systems was not just there (Must say that sound was nice - just the bass was bad) I changed the placement of system multiple times - but no improvement in bass. I played the same songs that showed high bass with other systems/ Bose system at my friend's place - but when they were played in our system, I couldn't feel the amazing bass associated with Bose systems. I am going to return my system first thing tomorrow morning.
Response from bose.comBy Gary, Bose Service, March 22, 2016
Hello Dave,
We're sorry to read of your disappointing experience with the Wave SoundTouch IV and appreciate that you gave it a chance. Before you return the system, we hope you're aware that the bass level on this system is adjustable and it might have arrived with the bass on a reduced setting.
We encourage you to contact Bose technical service at product_support@bose.com or call 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
We're sorry to read of your disappointing experience with the Wave SoundTouch IV and appreciate that you gave it a chance. Before you return the system, we hope you're aware that the bass level on this system is adjustable and it might have arrived with the bass on a reduced setting.
We encourage you to contact Bose technical service at product_support@bose.com or call 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
5
Grew up w/ Bose sound system
on February 24, 2022
Posted by: retiredgram33917
Gender:Female
Length of ownership:3 months
Just what we wanted to play music & CD’s. Great sound, excellent reputation.
Written by a customer while visiting bose.com
Customer Rating
5
That Bose Bass!
on May 2, 2022
Posted by: Sing550
Gender:Male
I've had my Bose Wave CD/Radio for about 10yrs(?), so I just purchased one for my fiancee and she was blown away by the clarity of the highs and lows that she missed with her other CD player! She absolutely loves it!!!
Written by a customer while visiting bose.com