| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Posted by: Net
Gender:Female
Verified Purchase:Yes
House warming gift for an important person in my life
Written by a customer while visiting bose.com
Customer Rating
1
Speaker did not work
on January 3, 2023
Posted by: Rachel
Gender:Female
Length of ownership:1 month
I ordered this for my parents for Christmas and the speaker did not work, brand new, out of the box. It was just static. Very frustrating on Christmas day :(
Response from bose.comBy Nelson Penney, Global Customer Service, January 9, 2023
Hi Rachel,
Thanks for reaching out, this is not the experience which we would expect. We'd love further details and help get this resolved, reach out to our customer support via https://bose.life/3WYGTrx where we will be happy to assist in getting you service for your product.
Tegan - Customer Support
Thanks for reaching out, this is not the experience which we would expect. We'd love further details and help get this resolved, reach out to our customer support via https://bose.life/3WYGTrx where we will be happy to assist in getting you service for your product.
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Blank screen
on July 1, 2019
Posted by: Vickie
Gender:Female
Length of ownership:1 year or longer
I purchased this in 2018 when just moving into our new home. I placed it aside and came back to it after things settled. The screen is blank. I cannot do setup because the screen is blank! Cannot see anything. The Bose website was NO help whatever. I hate my Bose! I would not recommend. Website is awful!
Response from bose.comBy Tegan M , Bose Support , July 4, 2019
Hello,
Thank you for taking the time to review your Wave SoundTouch IV Music System. We are very sorry to hear that you have been experiencing this issue with your systems screen no longer working. We would love to do what we can to get this issue resolved, please contact your regions product support team who will be more than happy to help.
Thank you again for your feedback.
Thank you for taking the time to review your Wave SoundTouch IV Music System. We are very sorry to hear that you have been experiencing this issue with your systems screen no longer working. We would love to do what we can to get this issue resolved, please contact your regions product support team who will be more than happy to help.
Thank you again for your feedback.
Written by a customer while visiting bose.com
Customer Rating
5
great sound
on February 5, 2019
Posted by: julwin
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] we enjoy the wonderful sound and hope to enjoy it for a long time
Written by a customer while visiting bose.com
Customer Rating
1
Bose replaced its best station
on January 8, 2020
Posted by: Stef
Gender:Male
Length of ownership:1 year or longer
I bought this system to access London's renowned Classic FM. Recently, Bose dropped that station and won't say why. All or most other stations available on this system are free on the Internet, meaning there now isn't any reason to buy the Bose system. +.
Response from bose.comBy Charlotte, Customer Support, January 9, 2020
Hello Stef. I'm sorry that you've not been able to access Classic FM recently. This has not been removed by Bose. If the service is currently unavailable via TuneIn, I would recommend exploring the custom URL streaming method. Instructions can be found here https://bose.life/35Er3bh
If you have any further problems, please do reach out to our support team. http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
If you have any further problems, please do reach out to our support team. http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great system!
on September 24, 2022
Posted by: poopski2
Gender:Female
Length of ownership:1 month
I had an old CD/stereo player that only sounded good with a lot of speakers. Thanks to Bose I do not have speakers or wires around or behind my entertainment center. Love playing CD's on the Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Super product!
on May 19, 2023
Posted by: Sylvie
Gender:Female
Length of ownership:1 week
It’s what I always wanted, as I have other Bose products. It’s what I expected and not disappointed. Thank you Bose!
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely a great addition to our home
on May 23, 2023
Posted by: ahg
Gender:Male
Length of ownership:1 month
Easy to use and is compact enough to use in our kitchen/breakfast area where space is a premium.
Written by a customer while visiting bose.com