| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Black
Average Customer Rating:
4.5
Rating breakdown 1,065 reviews
5 Stars
791
4 Stars
141
3 Stars
49
2 Stars
35
1 Star
49
Customer Reviews for Bose - Wave SoundTouch Music System IV - Black
Customer Rating
5
I need the control buttons back!
on January 31, 2017
Posted by: lara
Gender:Male
I have purchased this 3 months ago and it is fantastic. I love the new design but one thing I really need is the control buttons. I rarely use a remote on my player so having the controls on the unit gives me assurance even if I don't have a replacement battery for my remote or if gets lost I am assured I can still enjoy my music.
Written by a customer while visiting bose.com
Customer Rating
3
Poor design linking all features to the remote
on October 15, 2016
Posted by: Anonymous
Gender:Male
Radio works well and sound is very good --- If you lose the remote all function is lost .Preferred the old model with controls on top. Can't turn the radio on or off or do anything without the remote. Definitely not an enhancement to the product.
Response from bose.comBy Ryan, Bose Service, October 19, 2016
Thank you for taking the time to provide your feedback. We are happy to know that you enjoy the system and its sound quality. We wanted to let you know that while many of the source-specific functions are performed with the remote control, there is a touch-sensitive power button on top of the system that can also be used to snooze the alarm in the morning.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on December 16, 2021
Posted by: Aileen
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Had a Wave system before this one and it served me well for over 20 years.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product!
on November 28, 2022
Posted by: Gennine
Gender:Female
Length of ownership:1 month
This is my second Bose purchase. Love the acoustic wave and the sound quality.
Written by a customer while visiting bose.com
Customer Rating
1
No sound
on December 25, 2015
Posted by: tomp
Gender:Male
Christmas gift. Opened up, plugged it in great sound as expected. Next morning no sound. Did all the trouble shooting steps, at one point it came on long enough to play 2 songs on a CD and then nothing. I'm very disappointed. We waited a long time to get this radio and didn't expect it to fail in the first 24hrs. It will be going back on Monday unless Bose support has some magic.
Response from bose.comBy Gary, Bose Service, December 29, 2015
Hello tomp,
How disappointing! We apologize for the experience and we know you're going to enjoy the Wave Music System IV for many years to come. We were about to reach out to you via e-mail to offer an exchange and see that its already been arranged.
Wishing you many years of enjoyment and as always, if you ever need to contact us again please feel free to do so, we are always here to help.
How disappointing! We apologize for the experience and we know you're going to enjoy the Wave Music System IV for many years to come. We were about to reach out to you via e-mail to offer an exchange and see that its already been arranged.
Wishing you many years of enjoyment and as always, if you ever need to contact us again please feel free to do so, we are always here to help.
Written by a customer while visiting bose.com
Customer Rating
5
A GIFT TO MYSLEF: MORE THAN HAPPY!
on September 30, 2015
Posted by: kathy
Gender:Female
I had wanted this for like five years.... it is a bit pricy so I kept talking myself out of it. Finally, I cave in and gave myself my gift and it is all mine even though my teen would love to take over. The sound is amazing. I love to listen to Pandora on it with all the selected stations I have with it. The set up was simplistic. I fully recommend it. My sales person recommended that I purchase another remote. The one that comes with it is thin and small and easy to misplace. The other one is larger and has it's own stand. I am glad to have listen to my sales person.
Written by a customer while visiting bose.com
Customer Rating
5
Happy
on March 18, 2019
Posted by: Mar53
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I received my new Bose w/cd player and I couldn't be happier. I felt lost waking up without that great sound every morning, my original Bose sound finally went out before the holidays after having it for 23 years, but all is well now.
Written by a customer while visiting bose.com
Posted by: Smokey
Gender:Male
Verified Purchase:Yes
I've had this about a month & its fabulous & I love the C/D Radio & the option to plug my smartphone in & play Pandora
Written by a customer while visiting bose.com