| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Silver
Average Customer Rating:
4.1
Rating breakdown 173 reviews
5 Stars
115
4 Stars
17
3 Stars
7
2 Stars
11
1 Star
23
Customer Reviews for Bose - Wave SoundTouch Music System IV - Silver
Customer Rating
5
the best buy every
on July 18, 2016
Posted by: heavvy d
Gender:Male
This was the best buy every. I also got me some extra speakers to go with it. I can have jazz in any room I want at anytime.
Written by a customer while visiting bose.com
Customer Rating
5
My favorite buy in my home...
on November 29, 2015
Posted by: mari
Gender:Female
growing up my mom had one. she still has the same one. it must be 30 years old, i'm 40 now and 10 years ago i acquired mine and screwed it under the cabinets. its so perfect for a.m. npr listening and its even better when we have our evening jam sessions instead of watching tv. its so perfect for cooking and listening to your iPod. i absolutely LOVE IT! this new one is obviously updated but it will be the very best purchase you make the price point to me is worth every penny. and the customer service at bose is remarkable! i want another speaker. i have a portable speaker in my bathroom and i am going to get the portable just wanted to see if bose might get one more on the shelf...
Written by a customer while visiting bose.com
Customer Rating
5
Extraordinary Sound System
on January 24, 2016
Posted by: Mike k
Gender:Male
I waited five years before buying this item and really it's worth the price. when you close tour eyes you have the feeling that a large speaker is playing. The sound is so live and powerful. I'm just happy.
Written by a customer while visiting bose.com
Customer Rating
5
Wow! Bose has outdone themselves with this system.
on July 30, 2016
Posted by: Jack K
Gender:Male
Such versatility with all of todays music options available: WiFi, Bluetooth, AM/FM, CD. If it is recorded, you can enjoy it. And the best part of this system, the quality of music reproduction. It is absolutely the very, very best considering its size and convenience. I have been an audiophile most of my life, and nothing has impressed me more than this system, nothing! Thank you Bose!
Written by a customer while visiting bose.com
Customer Rating
5
Almost Perfection
on September 30, 2016
Posted by: LisaG
Gender:Female
I love my Wave IV but I have one suggestion. They need to make a remote with backlighting. It's impossible to know which button does what in the middle of the night.
Written by a customer while visiting bose.com
Customer Rating
1
Bose ruined internet radio with "TuneIn"
on December 28, 2018
Posted by: Dewey
Gender:Male
Length of ownership:1 year or longer
We enjoyed Bose Internet Radio for several years listening to mostly European internet and ordinary stations. Your change to "TuneIn" caused us to lose 5 of our 6 favorite stations. Our Bose Internet Radio has become essentially worthless. Going with "TuneIn" is backwards progress. We expect more available stations rather than less. We'd like our money back if we could. Can't recommend Bose to anyone.
Response from bose.comBy Mohsin_S, Bose Support, January 7, 2019
Hello Dewey,
Thanks for writing a review of the SoundTouch Wave music system. We are sorry for the experience you're having. We realize the change was abrupt, and we apologize for any inconvenience this may have caused. Please feel free to join our community to read about our progress we're making regarding missing stations by clicking here: https://bose.life/2PS0ZQW
Thank you again.
Thanks for writing a review of the SoundTouch Wave music system. We are sorry for the experience you're having. We realize the change was abrupt, and we apologize for any inconvenience this may have caused. Please feel free to join our community to read about our progress we're making regarding missing stations by clicking here: https://bose.life/2PS0ZQW
Thank you again.
Written by a customer while visiting bose.com
Customer Rating
4
Does not play from flashdrives
on January 31, 2019
Posted by: The Curator
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Overall I'm happy with the sound quality and use. However the USB port is only for setup. It does not allow you to plug in a flashdrive for music play. As more and more people are downloading their music rather than buying CD's some accommodation needs to be made either through an update of the USB port or the manufacturer of an add-on device that would plug into the auxiliary input and allow for flashdrive
use right at the system. Future models should allow for this with a built in USB port. Come on Bose. The times they are a-changing.
use right at the system. Future models should allow for this with a built in USB port. Come on Bose. The times they are a-changing.
Written by a customer while visiting bose.com
Customer Rating
1
None
on May 30, 2020
Posted by: Moke joe
Gender:Male
Length of ownership:6 months
My wife bought this for me a few months ago and I have had nothing but problems with it ,volume goes up and down ,sounds great when not having these problems, but it sucks,I was always a big fan of Bose. But not anymore. Very Disappointed
Response from bose.comBy nicole leboeuf, Customer Support, June 2, 2020
Hello,
We're so sorry to hear of your disappointment, I can understand why this experience must be causing frustration. It is very bizarre that you are having these experiences. We would love to do what we can to resolve this for you and get you enjoying your great audio once more. Please do not hesitate to reach out to your local product support team- https://bose.life/2kOgS12 - an agent will be more than happy to get this fixed.
Kind regards,
Tegan - Customer Support
We're so sorry to hear of your disappointment, I can understand why this experience must be causing frustration. It is very bizarre that you are having these experiences. We would love to do what we can to resolve this for you and get you enjoying your great audio once more. Please do not hesitate to reach out to your local product support team- https://bose.life/2kOgS12 - an agent will be more than happy to get this fixed.
Kind regards,
Tegan - Customer Support
Written by a customer while visiting bose.com