| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Silver
Average Customer Rating:
4.1
Rating breakdown 173 reviews
5 Stars
115
4 Stars
17
3 Stars
7
2 Stars
11
1 Star
23
Customer Reviews for Bose - Wave SoundTouch Music System IV - Silver
Customer Rating
4
Great but the APP needs *major* improvement...
on January 13, 2016
Posted by: kitebarbie
Gender:Female
This is a fantastic little unit -- amazing sound. I have a BOSE system in my home and this unit sits in my room. I highly recommend it and guarantee you won't be disappointed in the sound quality. A few issues however, that may make it worthwhile investigating other similar systems: The Bose Soundtouch APP is a major disappointment. Too basic. You can control only music (net, Pandora, bluetooth/phone play, home library, etc) from it versus being able to do everything else that you need the remote for, such as being able to set alarms, or the sleep timer, etc. All that should be accessible via your phone-app (and a wifi connection of course). Secondly, 6 station pre-sets are not enough. Other systems I saw had as many as 100 preset options. Not sure why they limited it to just 6. Otherwise, this unit really is great. Definitely no regrets. With a few improvements/advancements with the app, this would be the usual Bose perfection.
Written by a customer while visiting bose.com
Customer Rating
5
Sound and use are great.
on September 21, 2020
Posted by: Mudder
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I have always enjoyed my purchases from Bose. Had a surround sound that attached to the tv and used it always until it was broken by someone. Have been wanting this radio forever and was finally able to afford it.
Written by a customer while visiting bose.com
Customer Rating
5
I AM VERY HAPPY WITH THE BOSE ONE TOUCH
on January 25, 2021
Posted by: Norm Guth
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have had it for about a month and am very satisfied
Written by a customer while visiting bose.com
Customer Rating
5
Excellent
on May 20, 2016
Posted by: Silkam
Gender:Male
Extremely pleased. Well... The site is asking me to type a longer review so... Pleased.
Written by a customer while visiting bose.com
Customer Rating
5
Everything music system
on February 8, 2021
Posted by: Elaine59
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this item to replace my old Sony music system, which stop working
Written by a customer while visiting bose.com
Customer Rating
5
great system for room
on February 27, 2016
Posted by: Edgar
Gender:Male
I just receive this yesterday and this is good for a room, I know I can't compare this to a surround sound because this is not a surround sound but if you can make it more stereo sound this will be great. I want to make a suggestion, In the future wave system if you can include the bass and treble because every room has a different size and shape even the cd's that you buy they are not all the same you might need this to make an adjustment, The reason why I gave this a 5 star is the sound no matter were I put the volume its clear and very clean.
Written by a customer while visiting bose.com
Customer Rating
1
More time fighting than listening.
on April 20, 2019
Posted by: t
Length of ownership:3 months
I received this unit as a gift in January 2019. Since that time I have listened to something using this maybe 3 times. I have fought with the system at least double that number of times trying to get it connected, trying to turn off an alarm you did not mean to set up, trying to get it to update, ect. When you spend more time trying to fight with a system than using it, I would say that makes it a bad product. I miss the days of simple easy to use speakers and I'm a young person. Avoid this product. The set up and user experience is not at all intuitive. You will need an instruction guide for every little thing and an hour over multiple tries to do anything with this speaker.
Response from bose.comBy Charlotte, Technical Support, April 23, 2019
Hi. Thank you for your review of the Wave SoundTouch Music System IV.
I'm sorry to hear that you have been disappointed with your experience with this system. Should you run into any issues, our customer service and technical support team are always here and happy to help.
You can find contact details via this link: https://bose.life/2WPxenI
Select your country > Scroll to the bottom and click on the 'Contact Us' feature.
Have a great day!
I'm sorry to hear that you have been disappointed with your experience with this system. Should you run into any issues, our customer service and technical support team are always here and happy to help.
You can find contact details via this link: https://bose.life/2WPxenI
Select your country > Scroll to the bottom and click on the 'Contact Us' feature.
Have a great day!
Written by a customer while visiting bose.com
Customer Rating
2
Disappointed with loudness.
on August 17, 2016
Posted by: Rod1973
Gender:Male
I bought the unit as a present for myself as i always wanted to own one. I own 2 Soundtouch 20 units, 3 QC25, Lifestyle v25,Soundlink mini and all have exceeded my expectations but the Wave Radio just didn't cut it. Side by side the Soundtouch 20 was way more louder than the Wave and that was disappointing. Had to return it and wait to see if a newer model will improve on sound and loudness.
Written by a customer while visiting bose.com