| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Silver
Average Customer Rating:
4.1
Rating breakdown 173 reviews
5 Stars
115
4 Stars
17
3 Stars
7
2 Stars
11
1 Star
23
Customer Reviews for Bose - Wave SoundTouch Music System IV - Silver
Customer Rating
5
The BEST!
on September 29, 2015
Posted by: EJD67
Gender:Male
I still have the original WAVE radio and a WAVE SOUNDTOUCH. The WAVE SOUNDTOUCH is simply the best wifi sound system outside of Symphony Hall or a recording studio. I have tried other systems; BOSE is it, hands down.
Written by a customer while visiting bose.com
Customer Rating
5
Everything I thought it would be!
on November 26, 2019
Posted by: Dominick
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have had the old version of this one for 20 years,didn't have all the new tech.Was a little over priced but after I got it I was so happy that I ordered it.
Written by a customer while visiting bose.com
Customer Rating
1
Would give zero if possible
on April 24, 2019
Posted by: Jackie27
Length of ownership:3 months
Bought two radios. The internet connection has failed on each unit. Won’t buy any Bose product again. Fool me once...
Response from bose.comBy Kerri, Technical Support, April 25, 2019
Hi Jackie27,
thank you for taking the time to review our product.
I'm sorry to hear that you have had such issues with connecting to the WiFi, this is certainly not normal.
I would recommend reaching out to your local Technical Support Team, We'd be more than happy to assist you.
Once again, thank you for your time.
Have a great day!
Kindest,
Kerri - Technical Support Specialist.
thank you for taking the time to review our product.
I'm sorry to hear that you have had such issues with connecting to the WiFi, this is certainly not normal.
I would recommend reaching out to your local Technical Support Team, We'd be more than happy to assist you.
Once again, thank you for your time.
Have a great day!
Kindest,
Kerri - Technical Support Specialist.
Written by a customer while visiting bose.com
Customer Rating
3
So close to being great.
on September 5, 2019
Posted by: chorkpop
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Sound quality is fantastic, as expected. Integration with other Bose Soundtouch systems is flawless - I have a Soundtouch system in my family room, and the Remote device to control my outdoor speakers, and the ability to do mix-and-match multi-room is fantastic. Having Soundtouch features to go along with the ability to play my CDs seemed like a perfect solution. But...I use this device as my kitchen music system. As such, I've gotten spoiled by being able to ask Alexa to play my Spotify music while cooking. And while the Bose Skill allows me to play Spotify presets and control volume and whatnot on the device, I cannot yet ask it do the task of "Alexa, play 'Three of a Perfect Pair' by King Crimson from Spotify in the kitchen." Which is like 90% of my voice recognition use case for this system. So disappointing, and no feedback of value from Bose when that integration will be available. For such an expensive device, I would have expected a much higher level of polish on this front.
Response from bose.comBy Charlotte, Customer Support, September 9, 2019
Hello!
Thank you so much for your review of the Wave SoundTouch music system IV.
It's wonderful to hear how smoothly this system integrated with your existing SoundTouch products and how much you like the sound quality, durability, and the set-up.
I completely understand how useful the Spotify control feature would be for you. We can certainly add a feature request to our development team, but there is no guarantee that this can be implemented as this will also involve Spotify.
If you have any questions, please do reach out to us.
Have a great day.
Charlotte - Customer Support
Thank you so much for your review of the Wave SoundTouch music system IV.
It's wonderful to hear how smoothly this system integrated with your existing SoundTouch products and how much you like the sound quality, durability, and the set-up.
I completely understand how useful the Spotify control feature would be for you. We can certainly add a feature request to our development team, but there is no guarantee that this can be implemented as this will also involve Spotify.
If you have any questions, please do reach out to us.
Have a great day.
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Worth the money $$$
on September 28, 2020
Posted by: Sunny Raye
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have Bose in my auto and home Terrific!
Will consider more products.
Will consider more products.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Sound!
on November 14, 2020
Posted by: Dee
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased this about 6 weeks ago and am truly enjoying my Bose Wave Radio System. I had one years ago but it was stolen a move and I just replaced it.
Written by a customer while visiting bose.com
Customer Rating
5
Home run!
on December 12, 2015
Posted by: Jack56
Gender:Male
I bought a wave radio 17 years ago and gave it to my son (still worked great). We currently have three Bose wave products which includes the new wave sound touch iv system. I am very happy with the new system. The option for Wi-Fi and internet streaming radio is definitely a plus over the previous systems we have. I wish we could upgrade the wave touch iii systems with the sound touch base that we had so they were all linked. I also think the newer radio has a slight improvent in sound quality over the wave iii system.... Larger speaker opening the reason?
Written by a customer while visiting bose.com
Customer Rating
1
Lousy CD player
on July 14, 2020
Posted by: Bob
Gender:Male
Length of ownership:1 year or longer
I bought because of the Bose name. It does not play our CDs when I very less expensive Sony does. Would not buy another product from Bose. Very, very disappointed. I had a friend who bought one for his wife for Christmas and had the same problems.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 17, 2020
Hey Bob,
Sorry to hear that you're unable to use the CD player on your Wave SoundTouch music system IV. This isn't right and we'd love to solve the issue with you. Please do reach out to our customer support team for further assistance. - http://bose.life/globalsupport.
Thanks,
Charlotte - Customer Support
Sorry to hear that you're unable to use the CD player on your Wave SoundTouch music system IV. This isn't right and we'd love to solve the issue with you. Please do reach out to our customer support team for further assistance. - http://bose.life/globalsupport.
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com