| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Silver
Average Customer Rating:
4.1
Rating breakdown 173 reviews
5 Stars
115
4 Stars
17
3 Stars
7
2 Stars
11
1 Star
23
Customer Reviews for Bose - Wave SoundTouch Music System IV - Silver
Customer Rating
1
Bose replaced its best station
on January 8, 2020
Posted by: Stef
Gender:Male
Length of ownership:1 year or longer
I bought this system to access London's renowned Classic FM. Recently, Bose dropped that station and won't say why. All or most other stations available on this system are free on the Internet, meaning there now isn't any reason to buy the Bose system. +.
Response from bose.comBy Charlotte, Customer Support, January 9, 2020
Hello Stef. I'm sorry that you've not been able to access Classic FM recently. This has not been removed by Bose. If the service is currently unavailable via TuneIn, I would recommend exploring the custom URL streaming method. Instructions can be found here https://bose.life/35Er3bh
If you have any further problems, please do reach out to our support team. http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
If you have any further problems, please do reach out to our support team. http://bose.life/globalsupport
Thanks,
Charlotte - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
It's a great sound system in a nice small package.
on August 7, 2020
Posted by: Patty
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I'm still adding on with the featuresv but I'm loving it.
Written by a customer while visiting bose.com
Customer Rating
5
Bluetooth
on February 8, 2021
Posted by: Craig 3
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bluetooth setup easy and able to enjoy all music by streaming
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound!
on September 2, 2019
Posted by: MichaelJ
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I’ve been wanting a Bose for years. Finally bought one and so glad I did. It’s easy, compact, plays my streaming music services and I can Bluetooth from my phone. And the sound is amazing. I’m hearing things in songs that I’ve been listening to for years and hadn’t heard before. well worth the money!!
Written by a customer while visiting bose.com
Customer Rating
5
wilreyca
on July 29, 2016
Posted by: WRey
Gender:Male
I bought the Wave SoundTouch as replacement for a 15 year old Wave radio on which the CD not longer worked. I am grad that I went for the SoundTouch upgrade instead of just getting another Wave radio. I used the SoundTouch feature all the time. It has worked without any issues from my iPhone. The quality of the sound is always good like with any of the other Bose products that I have.
Written by a customer while visiting bose.com
Customer Rating
1
NO TREBLE CONTROL -
on October 3, 2016
Posted by: Frankie
Gender:Male
Bass, Bass, Bass. No Treble- Too much bass. Might fill a room which I would run from.
Response from bose.comBy Ryan, Bose Service, October 5, 2016
Thank you for taking the time to write your review. We hope you are enjoying the convenience of wireless music that this system offers in addition to the CD and radio functionality.
We are happy to share with you the steps to reduce the bass response on this system. Here is how you can accomplish this:
Press and hold Alarm Setup (Menu) until "-SETUP MENU-" appears on the system display
Press Tune/MP3 > 3 times until "BASS-" displays
Press Time – or Time + to select "NORMAL" or "REDUCED"
Press Alarm Setup (Menu) to exit the menu or wait 10 seconds for the setup menu to automatically exit
If you'd like further assistance, we have experienced technicians ready to help you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
We are happy to share with you the steps to reduce the bass response on this system. Here is how you can accomplish this:
Press and hold Alarm Setup (Menu) until "-SETUP MENU-" appears on the system display
Press Tune/MP3 > 3 times until "BASS-" displays
Press Time – or Time + to select "NORMAL" or "REDUCED"
Press Alarm Setup (Menu) to exit the menu or wait 10 seconds for the setup menu to automatically exit
If you'd like further assistance, we have experienced technicians ready to help you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST and on Sat., 9 AM – 7 PM.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for my den
on May 10, 2019
Posted by: Michael
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] This is my 5th Bose speaker and it is the perfect system for my den/study. Love the fact you can play radio, stream music apps and it's the only Bose product that plays CDs! I do wish it had an equalizer to adjust treble/bass controls
Written by a customer while visiting bose.com
Customer Rating
3
Good sound, dated design
on January 29, 2019
Posted by: Anonymous
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I love the sound, but that's what Bose is known for. For the price, and being 2019, I'd like an updated design or at the very minimum update the display. For the price it should have a nice crisp modern display, instead it has the same style display my $15 Timex alarm clock has
Response from bose.comBy Mohsin_S, Bose Support, January 31, 2019
Hi Sean,
Thanks for providing your review of the Wave SoundTouch Music System 4. Happy to hear you're enjoying the sound quality. We appreciate hearing your feedback with the design. We're a research-driven company and we'll continue working and developing based on the insight and suggestions we receive from our customers to make our product better.
Thanks again for the review.
Thanks for providing your review of the Wave SoundTouch Music System 4. Happy to hear you're enjoying the sound quality. We appreciate hearing your feedback with the design. We're a research-driven company and we'll continue working and developing based on the insight and suggestions we receive from our customers to make our product better.
Thanks again for the review.
Written by a customer while visiting bose.com