| Customer Reviews Collected from bose.com |
Bose - Wave SoundTouch Music System IV - Silver
Average Customer Rating:
4.1
Rating breakdown 173 reviews
5 Stars
115
4 Stars
17
3 Stars
7
2 Stars
11
1 Star
23
Customer Reviews for Bose - Wave SoundTouch Music System IV - Silver
Customer Rating
5
Love this Bose
on October 3, 2016
Posted by: mary0552
Gender:Female
I've had this Bose Sound System for more than a year. It is easy to set up and operate. I use it as a radio and also with my iPhone to listen to music and to Tune-In Radio.
Written by a customer while visiting bose.com
Customer Rating
5
Studio Quality Sound
on May 28, 2020
Posted by: Wyatt E
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I’m a multi-platinum songwriter and record producer so may imagine my standards are high for anything that has to do with sound. The quality and integrity of my Bose Sound Wave radio makes me very happy.
Written by a customer while visiting bose.com
Customer Rating
5
Superb sound !
on May 25, 2020
Posted by: JAX
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Should’ve bought these years ago and settled for cheap. Cheap quit and now the musical sounds one missed has come out in these units. Finally have music, great music in my home!
Written by a customer while visiting bose.com
Customer Rating
2
frustrated
on July 8, 2020
Posted by: Anonymous
I have had a Bose for over 20 years. The soundtouch has been frustrating to say the least. The internet radio instructions make no sense -- took me 20 minutes to realize that the word "speaker" meant "radio" and then the cable between my laptop at the "speaker" did not work. The alternative set-ups required a smart phone? which I do not own. My tablet and the apps stuff also was an endless loop of frustration. I now have to spend money to get someone else to set this up. And just to get to this screen I had to scroll through ads. How is this customer-friendly? Not everyone who enjoys music is an electronics geek.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 15, 2020
Hi there! I'm sorry to hear you've had some difficulty setting up your system — it shouldn't be this way. You will require the SoundTouch app to be downloaded to connect the speaker to your Wi-Fi — but you should find this on your tablet's app store. Have you tried searching for it? We'd love to help you set this up so you can get the most from your system. If you continue to have troubles please reach out to us directly at https://bose.life/38Q1vZs, and we will work with you to get this up and running.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound quality!
on January 4, 2021
Posted by: Mrs M
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I got this sound system for Christmas and I love it! I like the options of either playing music from my playlist on my phone or from my SiriusXm account and the sound is so clear! I also like that I can use a cable to connect my TV so as to hear better sound from movies too!
Written by a customer while visiting bose.com
Customer Rating
5
Worth the Price
on January 29, 2021
Posted by: Retail Rich
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] My brother bought me a Wave radio back in 2002; which still works! This one is even better. The sound is clearer and I don't have to have the volume as loud and it's sounds fantastic. Love the Bluetooth.
Written by a customer while visiting bose.com
Customer Rating
2
Not really happy
on January 27, 2019
Posted by: marine64
Gender:Male
Length of ownership:1 month
Received my soundtouch system in alloted time no problm. However the set ut instructions for this system is VERY vage. where can I find some help on set up. Do I HAVE to use my ipad or phone?
Response from bose.comBy Mohsin_S, Bose Support, January 29, 2019
Hello Marine64,
Thanks for reaching out and for providing your review of the SoundTouch Music System 4. We're sorry you're having trouble setting up your system. We can try and provide guidance here.
We recommend that you check out our product support page for information on how to set up your system by clicking here: https://bose.life/2MFGYg8
Please check under the "Setting up your Bose® product" section. Additionally, if you need further assitance you can scroll to the button of the page and click on "contact us."
We hope this helps! Have a great rest of your day.
Thanks for reaching out and for providing your review of the SoundTouch Music System 4. We're sorry you're having trouble setting up your system. We can try and provide guidance here.
We recommend that you check out our product support page for information on how to set up your system by clicking here: https://bose.life/2MFGYg8
Please check under the "Setting up your Bose® product" section. Additionally, if you need further assitance you can scroll to the button of the page and click on "contact us."
We hope this helps! Have a great rest of your day.
Written by a customer while visiting bose.com
Customer Rating
5
Very compact, but great sound!
on July 1, 2020
Posted by: Mark
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this about a month ago, and I am very impressed with the excellent sound it produces! It's very compact and frees up so much space in my den as compared to the old bulky component stereo that I had.
Written by a customer while visiting bose.com