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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,753 reviews
5 Stars
2,407
4 Stars
747
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,745 out of
3,243)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
4
Sleek Design
on January 25, 2020
Posted by: Nirgov
from Chicago, IL
I am excited about this microwave as I love the design and capacity. Easy to install and easy to operate. The unit is very quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Critical mechanical flaw, will not look last
on January 26, 2020
Posted by: kepler2
from Northern Colorado
I've had a PVM9005SJ2SS for a little over two years. A couple of days ago the microwave tripped the circuit breaker. Wife reset it and everything seemed to be OK. Next day the microwave stopped cooking in the middle of the time set. By stopped I mean the turntable stopped spinning, the clock in the control panel went out, the fans stopped running, the light now fails to come on when the door is opened. It's dead, dead, dead. I didn't really consider how short a time I've had it and started looking for a replacement. A sales manager warned me off of microwaves with control panels in the door stating they seem to get returned or have warranty repairs more often than other microwaves. I looked for service reviews of this one online and saw multiple reports of door issues. The key review was about the control cable getting sliced through by the door, but no pictures. So I took the door off mine and, sure enough, the door has sliced through the outer protective jacket around the control wires. However, as far as I can tell, the signal wires are not severed so I seem to have a secondary issue as well. The smallest replaceable part to fix the control cable is the entire door. It does not seem to be cost effective to repair if I have to replace the door. It also appears that I need to pull the microwave off the wall to get into the cabinet to replace the fuse. I think not worth the effort. I am also now concerned about what happens if the control signal wires short. Could this lead to an issue where the magnetron turns on with the door open or at some other unintended point? Time to buy a new microwave.
There is a critical design flaw with the door. The microwave will not hold up to daily use. This microwave oven is at very least unreliable and possibly even dangerous. Don't waste your money, buy something else.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Not reliable
on January 26, 2020
Posted by: kepler2
from Northern Colorado
We've owned the microwave a little over two years. A couple of days ago the microwave tripped the circuit breaker. Wife reset it and everything seemed to be OK. Next day the microwave stopped cooking in the middle of the time set. By stopped I mean the turntable stopped spinning, the clock in the control panel went out, the fans stopped running, the light now fails to come on when the door is opened. It's dead, dead, dead. I looked for troubleshooting assistance online and saw multiple reports of door issues. The key review was about the control cable getting sliced through by the door, but no pictures. So I took the door off mine and, sure enough, the door has sliced through the outer protective jacket around the control wires. The smallest replaceable part to fix the control cable is the entire door. It does not seem to be cost effective to repair if I have to replace the door. It also appears that I need to pull the microwave off the wall to get into the cabinet to replace the fuse. I think not worth the effort. Time to buy a new microwave.
The microwave will not hold up to daily use. My microwave oven is at very least unreliable and possibly even dangerous. Don't waste your money, buy something else.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek Design
on January 27, 2020
Posted by: Jmecionis
from columbia,SC
I love the sleek design with the integrated handle on the side and gray interior helps hide small splatter marks
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Quite
on January 27, 2020
Posted by: toymvr
from Metamora, MI 48455
we Love not having a Handle, and very Quite, Easy to read Display.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Incredible features
on January 28, 2020
Posted by: Native Mainer
from Maine
Large capacity microwave, loaded with features and intuitive to use. Quality product, excellent performance and a fantastic value
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Does a great job reheating!
on January 28, 2020
Posted by: Angelamm
from Florida
Looks good! Reheats easily. I like the settings for popcorn and sensor. My one complaint is that the vent is not strong enough. When the stove is on and pots are producing a lot of steam, it can't seem to keep up, even on the Boost setting. Not sure if I should have long term concerns about steam getting on the cabinets above the microwave. So far it has not been a problem.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 28, 2020
Posted by: Robbyca
from Mesa
Has a great exhaust fan and very bright Lights shining on lower cook top
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com