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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,763 reviews
5 Stars
2,410
4 Stars
750
3 Stars
252
2 Stars
123
1 Star
228
85%of customers recommend this product.
(
2,747 out of
3,246)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
2
Required service within days of purchase
on January 27, 2021
Posted by: Rota1987
from Virginia Beach
Great features but stop working in first month. Took weeks to get service.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, January 28, 2021
Hi Rota1987, we're awfully sorry your microwave quit working so soon. We know how important microwaves are to the home so we can imagine your frustration. We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on January 28, 2021
Posted by: Metro1974
Love the chef connect so my clocks are always synced. This microwave does everything I need.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud humming noise when using microwave
on January 28, 2021
Posted by: simnina2018
from Burlington Mass
I purchased the microwave during a home remodel, after 1 year the unit had an intermittent humming noise when in use and in a few months after the noise became much louder. Now researching what the issue is and what repair costs will be since the unit is out of warranty. I bit disappointing as I thought this unit would have lasted longer than a year or so before breaking down
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 29, 2021
Hi simnina2018 - We want to deeply apologize for your microwave experience and understand how this would be very frustrating. If you will please visit the following link then scroll down and fill out the email contact form, we will be happy to look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. We're so sorry for any inconvenience this has caused.- Sharon@GEA
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. We're so sorry for any inconvenience this has caused.- Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Sticks Out Further than Old GE
on January 28, 2021
Posted by: K_Land
Just had it installed and was surprised to see how much further it sticks out than the GE microwave it is replacing. Check your depth.....
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 29, 2021
Hi K_Land - We appreciate your loyalty! Thanks for providing feedback about the depth dimension. We hope your microwave installation went well. If any questions or concerns come up, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Best wishes! - Sharon@GEA
Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks cool!
on January 29, 2021
Posted by: cooker21
from Londonderry, NH
We've had this new microwave to match the GE Profile stove for about two months and are very pleased. It has super large capacity and seems to cook fairly quickly compared to other microwaves we've owned. We have not tried all of the features yet, but really like the automatic reheat feature. The controls are excellent. Plus, the unit looks really cool!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 5, 2021
Hi cooker21 - Thank you for taking the time to post such a wonderful review on your new microwave. We are so happy to hear how pleased you are with the cooking performance and all the great features. It does offer a lot of great features like the Auto Reheat and is beautiful too. We wish you all the best and appreciate you being a loyal GE customer. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Top of the Range
on January 29, 2021
Posted by: sirjez
from California Bay Area
Good looking appliance with advanced features and functionality
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks great!
on January 31, 2021
Posted by: Anonymous
from California
Looks great even though the kitchen is still a work in progress. Large capacity and good quality
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great
on January 31, 2021
Posted by: TimL915
from Bourbonnais, IL
This is the nicest and most usable microwave I’ve ever owned. It matches my new GE range; the two compliment each other very well. I LOVE the Chef Connect feature.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 3, 2021
Hi tbonelehman,
Thanks for your review! We love to hear that your new microwave looks so good along with your range. We agree, the Chef Connect feature is really neat!
We're always here should you have questions or concerns.
All the best.
-Michael@GEA
Thanks for your review! We love to hear that your new microwave looks so good along with your range. We agree, the Chef Connect feature is really neat!
We're always here should you have questions or concerns.
All the best.
-Michael@GEA
Written by a customer while visiting geappliances.com