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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
1
Great features, lots of bels and whistles, cheaply
on December 7, 2021
Posted by: Theg5802
from New Market, MD
Bought this piece of appliance in April 2021, by November, the door starts to disintegrate, literally, see pictures. Each morning, we awake to find a fractured piece on the stove. It appears that the seams also leak. I am having 2nd thoughts about this appliance and worry that this is a new trend for GE. Our old appliance lasted 17 yrs; no problems.
Features
5
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Just okay.
on December 7, 2021
Posted by: Dadof005
from Indiananpolis
We bought top of the line GE profile appliances thinking they would be better than our old versions. We were wrong. They are still loud and work out better than our very old appliances. The buttons are also hard to press and don’t work easily. Save yourself some money and buy the basic line of appliances.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it,
on December 8, 2021
Posted by: Gale H and Bob H
from Williamsburg, Va
Best microwave we have ever had, good looking and with no handle.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Large microwave fits a lot!
on December 8, 2021
Posted by: Staci675
from Whitehall, PA
I like the microwave, it fits a large pot to boil water, or to make iced tea. However, the "Chef Connect" feature does not work with the profile Range. Very disappointing as it will not stay connected. We purchased this in order for the light and the fan feature to automatically turn on while cooking on the range.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 15, 2021
We truly appreciate your feedback and are so glad to hear that you have been enjoying your new microwave's capacity. We hate to hear, though, that your Chef Connect feature is not operating properly and know that must be frustrating. We would love to assist you with this as this is not the ownership experience we want for you. Whenever you have a chance, please reach out to us on social media with your range and microwave's model numbers so we can investigate this further. We look forward to hearing from you soon! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor product performance
on December 8, 2021
Posted by: Theg5802
from New Market, MD
The door of this appliance breaks after 6mths use.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 16, 2021
Oh no, we hate to hear that your microwave's door has become damaged so soon into its lifespan and know how frustrating this would be. This is not something we would expect to happen and would love to assist you with this. We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Weird Oversized Door
on December 8, 2021
Posted by: Seattlemeema
from Seattle, WA
This is a basic microwave with more features than I’ll ever use. However, it has an oversized door that is cumbersome and unnecessary for function. While it has a glass window, it’s not
transparent so you can’t watch the cooking process. I ordered it as it fit the spec the old one used, but is a step down from my old one.
transparent so you can’t watch the cooking process. I ordered it as it fit the spec the old one used, but is a step down from my old one.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 16, 2021
We appreciate you reaching out and are glad that your microwave has been performing well. We're sorry to hear, though, that you have not been pleased with the design of its door and apologize for any frustration it may have caused. We truly value your feedback and have passed it along to our microwave design and development team for future improvement and consideration. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Modern sleek!
on December 9, 2021
Posted by: Leslie R F
from Summerville, SC
I love this sleek, clean line look! The integrated door handle makes for such a modern look.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks fabulous!
on December 9, 2021
Posted by: NBritt
from Canton, OH
We had a microwave with a handle on it over the range. The heat from the range warped the handle. The handle and facia of the door all needed replaced. So we decided to buy a new microwave instead. We bought a microwave with no handle, side opening. Looks fabulous. As you see, we are updating the kitchen. This microwave is definitely going to make the kitchen look 110% awesome!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com