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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
4
Control pads are so difficult to press.
on April 29, 2022
Posted by: Scootch27G
from Canonsburg, PA
Control pads are very difficult to press. Left grease vent won’t stay in place from the day it was installed. Very unhappy about these issues.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
GE MICROWAVES HORRIBLE!!!
on April 29, 2022
Posted by: Faywill
from Renton, WA
I have this model microwave. This is my 5-6 GE Profile microwaves in the last 20 years, I’ve lost count of how many I’ve had to replace and have repaired. Why do I keep buying them? I want all the same brand appliances. This one recently stopped working. If repair is unreasonable, I will switch brands. I am so STRESSED over GE microwaves.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 3, 2022
Hi there, thank you for taking the time to reach out with this feedback. It is very disappointing to hear that you have had repeated issues with microwaves, and this is not at all up to our usual quality standards. We are so sorry for the inconveniences this has caused for you.
We are happy to hear that you have been in contact with our factory service team, and we are confident that they will be able to get this issue addressed for you. If you ever have any questions in the future, please feel free to reach out. -Elliot@GEA
We are happy to hear that you have been in contact with our factory service team, and we are confident that they will be able to get this issue addressed for you. If you ever have any questions in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on April 30, 2022
Posted by: Aov1
from Virginia
Makes our older kitchen look modern. Lots of compliments from friends.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Better than previous version
on May 2, 2022
Posted by: Laundry Butler
from San Carlos, California
We had the previous version of this model for four years until a family member opened the door while it was operating and blew the fuse. It was too expensive to remove and dismantle to replace the fuse (drawback of having this design where access to the fuse is via the top), but GE offered a very good incentive to purchase the same model and install it for free. This model is 1 1/2 inches shorter in height, so where our tile backsplash had ended, there is now a view of wallboard. But, the microwave finally has a fan that seems to draw out steam and odors from the cooktop, and the previously annoying filter that popped open when the fan was on is gone. Materials seem to be less robust than the previous model, with seemingly thinner plastic, but I don't think it will be a problem. The light is now a single centered bulb instead of the previous design of one light on each side, and the bulb is not that bright. I will probably change it to a LED. I still wish that an internal light existed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
So many wonderful features
on May 3, 2022
Posted by: Amf15b
from Monroe
Extremely happy with.the style and performance. Easy to adapt to my needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Reheats great
on May 4, 2022
Posted by: Bobbersdown
from Springfield Oregon
Reheats food perfectly. Doesn’t seem to recook it like our old microwave. Modern look too. Perfect match to our other appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GREAT FEATURES
on May 5, 2022
Posted by: Three G
from Houston, TX
We had to replace our GE microwave that we had for 20 years. We purchased this because it has similar options and look.
PRO:
*More powerful and 4 vent options. This is amazing and when we cooked fish in the house there was no fishy smell!
*Larger cubic inches
*Easier door opening
*All the Settings and preprogrammed buttons are very useful.
*6 auto 1 push time options from 30sec to 1-5 min
CON:
* Inside light is not bright. My old model was white so it wasn't easy to see inside, but the dark interior and dim light makes it hard to see. I am currently looking for an LED replacement.
* The exterior light is also rather dim. Would like to have a brighter LED light for there as well.
PRO:
*More powerful and 4 vent options. This is amazing and when we cooked fish in the house there was no fishy smell!
*Larger cubic inches
*Easier door opening
*All the Settings and preprogrammed buttons are very useful.
*6 auto 1 push time options from 30sec to 1-5 min
CON:
* Inside light is not bright. My old model was white so it wasn't easy to see inside, but the dark interior and dim light makes it hard to see. I am currently looking for an LED replacement.
* The exterior light is also rather dim. Would like to have a brighter LED light for there as well.
The light is the only reason this is getting a 4 star review. Otherwise, a 5 Star
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Quality has gone DOWNHILL on same model
on May 9, 2022
Posted by: GS2022
from Loveland, CO
Our GE mic( that was the same model number) broke after only 3 1/2 years. We attempted to have it repaired, but too many parts needed to be changed. We finally ordered the same mic(same model number). It was NOT the same microwave. It was an inch shorter and thus we had to put a new bracket on and screw more holes into our backsplash. It also makes a clicking sound right after you push start and right after it beeps. We had a GE appliance person come to look at that issue and they said that GE put a beefier switch on it and that is why it makes the noise. Needless to say, it is annoying. The fan is super loud also and starts on the highest setting right off the bat. Lastly, the place where you put your hand to open it has a sharper edge(not rounded like the last one). I would not buy this mic again and when we replace these appliances, we'll be looking at other companies with higher quality.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 10, 2022
Hi there, thank you for taking the time to leave your thoughts for us. First, we are very let down to hear that you were disappointed with two separate units for different reasons. This is not at all up to our usual quality standards, and we are so sorry for the inconvenience this has caused for you.
As for receiving a different than what you would expect, we would recommend contacting your retailer for more information. We will also be passing along your feedback regarding the sounds, design, and quality to our product design teams for further review, and we appreciate this insight.
If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
As for receiving a different than what you would expect, we would recommend contacting your retailer for more information. We will also be passing along your feedback regarding the sounds, design, and quality to our product design teams for further review, and we appreciate this insight.
If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com