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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
1
DON'T BUY - Major Issues
on May 14, 2022
Posted by: RichardFL_RS
from Fort Lauderdale, Florida
We've been loyal customers since 1998 but we are very disappointed with the quality of this product.
Paid for an electrician since the circuit breaker kept tripping after connecting the microwave only to realize that the issue was the microwave itself. You expect much better at this price range and brand.
It is unacceptable to have this problem after only 3 of use.
Paid for an electrician since the circuit breaker kept tripping after connecting the microwave only to realize that the issue was the microwave itself. You expect much better at this price range and brand.
It is unacceptable to have this problem after only 3 of use.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 16, 2022
We appreciate your loyalty and are very happy to have you as part of our GE Appliances family. We’re incredibly sorry the microwave has been tripping your circuit breaker, causing an unnecessary electrician appointment. We can imagine how disappointing this experience has been, as well as the inconvenience caused. We’ve sent an e-mail to gather some additional information. We hope to hear back from you soon. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the modern look.
on May 15, 2022
Posted by: Brutal
from Palos Park
So far it seems to work great. too bad if that's not long enough
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great but some annoying things
on May 17, 2022
Posted by: Nvey
from Chicago
I love this microwave but the buttons are so hard to push down. That is the only issue I have with it
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Replacement Over the Range Microwave.
on May 18, 2022
Posted by: RSHjr
from FL
Purchased same Profile model as a replacement, beware that the mounting is different and the install will be as a new install.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on May 20, 2022
Posted by: Super Mom Mom
from Fairless Hills, Pa
Absolutely love this full size over the stove microwave. It is hooked up to the outside exhaust.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, May 26, 2022
Hello,
We're happy to hear that you love your microwave! Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
We're happy to hear that you love your microwave! Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Missing feature
on May 20, 2022
Posted by: Lipwhahler
from New York
Needs the functions lit up for night must use flashloght
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, May 27, 2022
Hi there, we appreciate you reaching out to us and we're pleased to know your microwave has been working well. With that said, we do want to apologize that you're finding the controls to be hard to see at night. This is definitely something we can share with our microwave team, so we want to thank you for sharing this with us. We're wishing you the best and we're glad to have you in our GEA family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I like it
on May 20, 2022
Posted by: Phil 55
from West Gardiner
Really like the features and the Performance Of this microwave oven
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Had to get a new one.
on May 21, 2022
Posted by: Disappointmentboy
from PA
Original unit went bad. Parts to "possible" fix it cost almost as much as the new one. Decided to get the same make and model number (because of the coordination feature with the stove which was bought as a package deal) so that I could just swap the units out. WRONG!! Slight changes were made like changing the back brace, and moving the top holes making reinstallation a PAIN!!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 27, 2022
Hello there, thank you for reaching out with this review. We are very sorry to hear about your difficulty with one unit no longer working, but also another one being difficult to install. We are very sorry for the inconvenience this has caused for you.
While we are glad to hear that you were able to receive a replacement, we can definitely imagine your frustration with the trouble installing it. We do have installation instructions located here that you may find helpful, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-7000111-1.pdf
We hope this helps, and please know that we are here should you need any assistance from us in the future. -Elliot@GEA
While we are glad to hear that you were able to receive a replacement, we can definitely imagine your frustration with the trouble installing it. We do have installation instructions located here that you may find helpful, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-7000111-1.pdf
We hope this helps, and please know that we are here should you need any assistance from us in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com