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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Great!
on June 1, 2022
Posted by: Crawfish5
from California
I love how easy it is to clean! As a mother of 3, this is huge! All good is cooked/warmed to perfection.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Above Range Microwave
on June 1, 2022
Posted by: AnthonyKM
from Grants Pass, OR
The Microwave is above and beyond fantastic. It is easy to use and the features are superb.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Controls break!! Touch pad not workin
on June 2, 2022
Posted by: Ahmed aa
from New York ny
The keypad l/control panel stopped working. It’s about a year old and I was not expecting this.
First it was express cook portion of the pad now it’s very thing!! Come on GE!!
First it was express cook portion of the pad now it’s very thing!! Come on GE!!
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE_Appliances, June 13, 2022
Oh no! We’re so sorry your control panel has stopped working and can imagine the frustration this has caused. We recommend having a qualified technician properly assess your unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. If we can help in any additional way, please let us know. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Quit working after 2 years
on June 4, 2022
Posted by: Sunshine794u
from Gilbert, AZ
Bought brand new at the end of 2019 with an entire kitchen set from GE and the display quit working after 2 years, making it unusable. Having someone out here to fix it cost more than the microwave was new. Will never buy GE again!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, June 15, 2022
Oh no! We’re so sorry your display stopped working and you’re unable to use your microwave. An agent will be reaching out via email to ask for some additional details. We understand how troubling this has been and would like to take a closer look. We hope to hear back from you soon. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Works well, but flimsy
on June 4, 2022
Posted by: Good but simple
from Shreveport, la
The door is light-weight and has sharp edges, and the touch pad is not responsive. A ss inset on the door cheapens the look.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
2
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, July 1, 2022
Hi there, thank you for taking the time to reach out with this review. We are very sorry to hear that these design points have taken away from your enjoyment of this microwave, and we can certainly imagine how frustrating this would be for you.
We will be passing along this feedback to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@GEA
We will be passing along this feedback to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and functional
on June 5, 2022
Posted by: KimW1016
from Edgewood, KY
This microwave is sleek looking, huge and functional. I like that it connects with my stove/range and they can be in sync to aid in cooking. I like the quick one button time cooking buttons as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Works well, but fflimsy.
on June 5, 2022
Posted by: AzaleaG1
from Shreveport, LA
It has good features but the construction seems cheap. The door is thin and has sharp edges, and the ss inset at the edge looks shabby. I also find the buttons to be rather unresponsive.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, July 1, 2022
Hi there, thank you for taking the time to reach out with this feedback. We can certainly understand how frustrating it would be to deal with these unexpected design points, and we are so sorry for the inconvenience this has caused for you.
We will certainly be passing these points along to our design teams, and we appreciate the insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@GEA
We will certainly be passing these points along to our design teams, and we appreciate the insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful design
on June 8, 2022
Posted by: Steely Fran
from Vero Beach Florida
Large, state of the art microwave. Updates kitchen immediately after install. Perfect choice for a galley kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com