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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Looks great and is easy to use
on August 10, 2022
Posted by: Anonymous
from New Albany, IN
Bought this to match the rest. Liked the no handle look of it. Works just fine. The light is a little dim but nice that it turns on when the burner is lit on the stove! Doesn’t have a delay start which I miss from my last microwave.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointment
on August 11, 2022
Posted by: VA23456
from Virginia
We have had this product for less than 3 years. The door has creaked since the beginning, the vent was not installed correctly, then 6 days ago the system kept tripping our breaker. The microwave is on its own breaker. The microwave tripped multiple times over 3 days or so, then it just stopped. The microwave didn't trip the breaker this final time it just died! Now we have to research getting another microwave. The technology should be better, not worse. This should not have happened. My last microwave lasted me over 10 years, even with three kids. Ridiculous, technology of today, the value was not worth the cost.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, August 12, 2022
Hello there, thank you for taking the time to let us know how we are doing. It is completely understandable how frustrating it would be to deal with a microwave breaking so soon into its lifespan, and we are very sorry for the headache this has caused for you.
One of our agents has reached out to you via email to collect some information and provide some next steps. We look forward to assisting you! -Elliot@GEA
One of our agents has reached out to you via email to collect some information and provide some next steps. We look forward to assisting you! -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So Very Sleek
on August 13, 2022
Posted by: Sharkey3
from Hampton, NH
I love there is no handle and has Chef Connect feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek modern design
on August 14, 2022
Posted by: DKDP
from Naples Florida
Love the look and features of this microwave. Sleek modern design looks great in my kitchen and pairs nicely with my GE profile range. Easy to use and has great advanced features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken after 3 years
on August 14, 2022
Posted by: Gedissappintment
from Richmond VA
Loved it until it broke. About a month ago, the microwave started tripping the breaker every time we pressed start. My husband researched repairing it, but the cost to repair is nearly the same as replacement. My husband even bought a 3ft 10 gauge heavy duty extension cord to try a different outlet and it tripped that breaker too. The issue is definitely the microwave and not our electrical wiring.
We have all slate colored GE appliances and would need to replace with another GE slate microwave to match, but unfortunately, our trust has been destroyed and we are left wondering if we should take a chance at another disappointment or buy a mismatched microwave.
We have all slate colored GE appliances and would need to replace with another GE slate microwave to match, but unfortunately, our trust has been destroyed and we are left wondering if we should take a chance at another disappointment or buy a mismatched microwave.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, August 22, 2022
Hello,
Thanks for reviewing your microwave. We're happy to hear that you like the appearance and features, but hate that it broke. We understand the inconvenience and apologize.
Since you have already tried troubleshooting, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that one of our techs will be able to help, and we hope to restore your confidence in our brand.
All the best,
Kianna@GEA
Thanks for reviewing your microwave. We're happy to hear that you like the appearance and features, but hate that it broke. We understand the inconvenience and apologize.
Since you have already tried troubleshooting, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that one of our techs will be able to help, and we hope to restore your confidence in our brand.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fit
on August 14, 2022
Posted by: Myroon
from New City, NY
It fit perfectly in the over the range spot where my previous GE Advantium microwave fit. Controls easy to work.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Quality
on August 14, 2022
Posted by: Rob1223
from Boynton Beach, FL
This is the best Micro-wave oven we have ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Door is too dark
on August 14, 2022
Posted by: Darrelbl
from Tallahassee, FL
Buttons take multiple touches or hard push. Doesn't seem as powerful, but really nice features. Door is too dark to see food inside very easily
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com