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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Nice and compact.
on December 20, 2022
Posted by: dannybtv
from Lehi, UT
Works great.
Like how the fan automatically turns on when needed.
Like how the fan automatically turns on when needed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
LACKING SOME FEATURES OF PREVIOUS OVEN
on December 21, 2022
Posted by: mkkc
from Williamsburg, VA
Doesn't include "Melt" features I had used for butter, chocolate
Limited view area on door-I'm 5 ft, 5 inches and must stand on toes to see inside
Like the futurist look
Would like to have had manual included instead of having to go online and printing
Limited view area on door-I'm 5 ft, 5 inches and must stand on toes to see inside
Like the futurist look
Would like to have had manual included instead of having to go online and printing
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
3
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 22, 2022
Hello - thanks for taking the time to share your honest feedback on your beautiful new GE Profile Microwave Oven! It’s great to learn that you’re loving the quality and appearance of your new model. Our apologies that it offers different features than your prior microwaves, as we understand how disappointing that is when purchasing a new appliance.
As part of our ongoing effort to be better ambassadors of the environment, effective October 2022 we are no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. Here is the link to your manual, in case you need it for reference: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000118.pdf
We want to thank you for becoming a part of the GE Family and know that we’re always here to help if you have any questions or concerns in the future. Warm regards. Lauren@GEA
As part of our ongoing effort to be better ambassadors of the environment, effective October 2022 we are no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. Here is the link to your manual, in case you need it for reference: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000118.pdf
We want to thank you for becoming a part of the GE Family and know that we’re always here to help if you have any questions or concerns in the future. Warm regards. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t Last
on December 29, 2022
Posted by: Rachel2334
from Cincinnati, OH
I bought this model microwave for the first time in January 2017. My first one died December 2020. Just thinking I had bad luck I ordered the same model to replace it. The new one died before Thanksgiving this year! Didn’t even last 2 years. Now trying to figure out a new microwave that will actually last.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, December 30, 2022
Hi there,
We're very sorry to hear you've had these troubles with your microwaves. We understand how important it is to have a product that has great longevity. We want to help! We've reached out to you via email to gather some additional information. Please be on the lookout for that and respond at your earliest convenience. We look forward to helping you soon. Best regards.
Kacie@GEA
We're very sorry to hear you've had these troubles with your microwaves. We understand how important it is to have a product that has great longevity. We want to help! We've reached out to you via email to gather some additional information. Please be on the lookout for that and respond at your earliest convenience. We look forward to helping you soon. Best regards.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE
on December 30, 2022
Posted by: GeorgiaDawg 241
from Peachtree City, Ga
Working well so far. Hoping that it last for over 5 years. We had close to the same model that did make it over the 5 year mark
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Really disappointed
on January 1, 2023
Posted by: Ossodiseppia
from Broomfield, Colorado
4.5 years old and it’s dead. This thing started tripping the circuit breaker a few months ago. Tonite, it gave a last gasp
I bought my washing machine in 1984 and it still works. It’s a kenmore, made by whirlpool. I’ll never buy another GE product
I inherited my mother’s GE stock that she inherited from her
father. It’s been in the family for almost 100 years. It might be time to sell, if this is the kind of product they produce.
father. It’s been in the family for almost 100 years. It might be time to sell, if this is the kind of product they produce.
It’s shameful that this company cannot produce a product that lasts
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 6, 2023
Oh no! We hate to hear that you are having issues with your microwave so soon into its lifespan, and I can certainly imagine how frustrating it would be to go through this.
One of our representatives has reached out to you via email to provide some next steps. Please be sure to check your spam folder, and we look forward to assisting you in any ways that we can. -Elliot@GEA
One of our representatives has reached out to you via email to provide some next steps. Please be sure to check your spam folder, and we look forward to assisting you in any ways that we can. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Profile Series - PVM9005SJSS
on January 2, 2023
Posted by: BandDeeWise
from Houston, Texas
I purchased the GE Profile Series - PVM9005SJSS in October of 2022. It went out today, January 2, 2023.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, January 3, 2023
Hi there,
We're very sorry to hear your microwave has gone out. We understand how disappointing this must be, especially as you've only been using the unit since October. We strongly encourage you to take advantage of your one-year warranty by calling our GE Consumer Service at 1-800-432-2737. One of our technicians would be more than happy to get your model up and working as it should. Please reach back out to us if you have any additional questions. All our best.
Kacie@GEA
We're very sorry to hear your microwave has gone out. We understand how disappointing this must be, especially as you've only been using the unit since October. We strongly encourage you to take advantage of your one-year warranty by calling our GE Consumer Service at 1-800-432-2737. One of our technicians would be more than happy to get your model up and working as it should. Please reach back out to us if you have any additional questions. All our best.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Microwave pairs with Range
on January 4, 2023
Posted by: WakeJawaka
from Charlotte NC
Nice looking microwave. Standard features along with Bluetooth pairing with our GE range to control overhead light and vent.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works Great, but loud
on January 4, 2023
Posted by: Jsb4GEMicro
from Charlotte, NC
Great work, but loud. Looks good. Works well. Short ding when finished; that’s good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com