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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Awesome Product
on February 25, 2023
Posted by: NayJ
from 1104 Gondar Ave
It looks good , cooks veggies perfect, and it’s sleek..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks cool but has a design flaw
on March 1, 2023
Posted by: MBW78
from Houston, TX
We purchased this in March 2021. July 2022, the buttons stopped working. It took numerous calls and two service visits to get it repaired. Now February 2023, the same issue is happening. I believe its a design flaw that closing and opening the door causes the buttons to shift and fall down in the door. Do not recommend this microwave.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , March 1, 2023
Hey there - Thank you so much for taking a moment to get in touch. We hope you've been doing well and taking it easy.
We're really sorry to hear about the issues with the door opening and closing. That is definitely bothersome to deal with. We are going to take this and send it over to our product team to check out, this way we can make sure that any defects can be corrected.
This was really helpful. Thank you so much for the review.
Jonathon@GEA
We're really sorry to hear about the issues with the door opening and closing. That is definitely bothersome to deal with. We are going to take this and send it over to our product team to check out, this way we can make sure that any defects can be corrected.
This was really helpful. Thank you so much for the review.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very sleek design!
on March 1, 2023
Posted by: Marcia455
from Novi MI
Replaced my 14 year old GE Profile microwave with this. Still have GE Profile wall ovens so I wanted to match the design but it’s not available. This design coordinates very nicely since it’s so simple. Works great too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the no handle door. Easy to clean. Perfect si
on March 1, 2023
Posted by: Dunbar382
from Columbia, Ky
Visually appealing. Works great. Easy to use. Easy to clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing Product
on March 1, 2023
Posted by: Lawrence J
from Tucson, AZ
From a human-factors perspective, this unit is poorly designed. The pushbutton keys require too much pressure to engage. The different key functions are difficult to locate - they all look the same. The view into the window when operating is impossible for my wife who is 5'2" tall. The screen in the front glass obstructs lower viewing angles. We preferred our previously owned GE over-the-range microwave oven. This one cost more and has a lower performance. After a couple of weeks, we wanted to return it and get a refund. The supplier refused our request.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 2, 2023
Hi there-
Thank you for taking the time to leave a review on your GE Profile Series over-the-range sensor microwave oven. Your feedback is very important to us!
We're sorry to hear that you're disappointed with your appliance. Your opinion and personal experience with the appliance is what ensures that we are aware of any changes or improvements that can be made to an appliance or part.
We hope your microwave will grow on you over time, and that you will enjoy all of the features. Thanks again for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series over-the-range sensor microwave oven. Your feedback is very important to us!
We're sorry to hear that you're disappointed with your appliance. Your opinion and personal experience with the appliance is what ensures that we are aware of any changes or improvements that can be made to an appliance or part.
We hope your microwave will grow on you over time, and that you will enjoy all of the features. Thanks again for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Much smaller than other GE profiles
on March 1, 2023
Posted by: LJLI
While my current GE Profile, I was advised that the one I was purchasing would be a match on the interior space. Much to my surprise it's smaller and certain dishes do not fit.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 2, 2023
Hi! Thank you for connecting with us for your feedback. We are so sorry to hear that this replacement microwave did not live up to your expectations, especially with the internal capacity. We know how disappointing this must be, and we apologize. We appreciate you being a part of the GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Reliability Need Improvement
on March 1, 2023
Posted by: TDWE
from San Jose, CA
We bought the microwave oven and it was installed in December. By January, the speaker was already broken so the beep sounded very strange. Part ordering was fast and technician came out to install new door was very efficient. He actually told us to save the old door for spare part since the cable that goes from the oven to the door malfunctioned quite often. The engineering department could talk to the technician in the field to find out what caused the most repair and improve on that design.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 2, 2023
Hi! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that your microwave experienced this issue. We are glad that our technicians were able to replace your new door quickly and efficiently. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new microwave for many years to come. Happy cooking! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good
on March 2, 2023
Posted by: Mir4
from CALIFORNIA
Normal microwave. I would prefer smaller design on the opening but everything you need.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 3, 2023
Hello,
We’re glad to hear that this microwave has had everything you need, but we’re sorry that you’ve been less than impressed with the appearance. We take your feedback seriously and will work hard in the future to improve the visual design. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re glad to hear that this microwave has had everything you need, but we’re sorry that you’ve been less than impressed with the appearance. We take your feedback seriously and will work hard in the future to improve the visual design. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com