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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,751 reviews
5 Stars
2,407
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
2
Works fine, but I don’t love it
on June 23, 2023
Posted by: CRitch
I was attracted to the sleek design of this model without the handle. It’s kind of wonky that when you open it, it’s still the normal inside of a model with the handle and keypad on the left hand side. While those are more cosmetic issues, the microwave works fine, not great. I feel that you have to press the buttons on the outside with force for them to work, sometimes my finger tip isn’t strong enough. The window to see your food cooking is kind of small and centered very high, which is kind of weird. I’ve used the popcorn button a couple of times and the popcorn has come out burnt.
If I had the option to return this for another model I would. This is a more expensive model but I would not buy it again.
If I had the option to return this for another model I would. This is a more expensive model but I would not buy it again.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 26, 2023
Greetings - Thank you so very much for taking a moment to get in touch and share your thoughts on this microwave. We're sorry that it hasn't exceeded your expectations.
We are going to be taking a lot of the feedback you've provided and sharing it directly with our product team. This way we can work towards improvements, we strive to make the best appliances we can. Thank you so much for sharing everything and letting us know.
Let us know if you have any questions, we are always happy to help out. - Jonathon@GEA
We are going to be taking a lot of the feedback you've provided and sharing it directly with our product team. This way we can work towards improvements, we strive to make the best appliances we can. Thank you so much for sharing everything and letting us know.
Let us know if you have any questions, we are always happy to help out. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Door handle
on June 24, 2023
Posted by: Sassy1951
Lot of things that you have to do just to reheat something Buttomn to push
I would recommend this to a friend!
Features
3
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
Thank you for taking the time to provide us with your feedback. We love the sleek and efficient look of this microwave.
It provides a great convenience to reheat food and do small tasks like melting butter. This is such a beautiful model with many great cooking settings that we hope you're enjoying.
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking.
-Charlie@GEA
Thank you for taking the time to provide us with your feedback. We love the sleek and efficient look of this microwave.
It provides a great convenience to reheat food and do small tasks like melting butter. This is such a beautiful model with many great cooking settings that we hope you're enjoying.
We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave upgrade
on June 24, 2023
Posted by: Daves54
from Omaha
Easily accommodates large items. Very easy to use. Syncs via Bluetooth with our oven for fan and light usage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Mehhh
on June 24, 2023
Posted by: Nikk1
Surface light bulb blew out less than 2 days after install
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 26, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your microwave's light blew out so soon; we want to help. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your microwave's light blew out so soon; we want to help. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome range fan
on June 25, 2023
Posted by: Condor32
from Hartland, WI
I love this microwave. Our former over the range microwave had very few features, and the fan was pathetic. This one has a terrific fan on boost mode, and the preset options, like steam and popcorn, work perfectly every time for me. Very pleased!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features & Ease of Use
on June 25, 2023
Posted by: Turk69
The microwave is easy to use and warms, heats, & cooks food items very nicely. Very similar to our previous GE microwave but with more sophistication. Enjoy using it.
Written by a customer while visiting geappliances.com
Customer Rating
3
Tripping breaker
on June 25, 2023
Posted by: Streetman61
from West Virginia
This microwave has less than 6 years of reheating food use. Now it won't heat anything as it immediately trips the 20amp breaker.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 27, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your microwave.
If your microwave runs but is not heating, there are a few things you should check. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your microwave.
If your microwave runs but is not heating, there are a few things you should check. Please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Really like the design/look of this product
on June 26, 2023
Posted by: Spudwick
from Ohio
Very reliable product, love all the features that come with this model.
Written by a customer while visiting geappliances.com